NetworkSolutionsReviews 10,335

Appreciate my help felt supported and found the answer

Very reliable with strong support compared to other service providers.

I have a domain somegaveitall.com that was on Dobster but Web.com acquired my account. The website was built with WORD PRESS and now the domain is not live on the internet and I've spent hours and numerous times talking to tech people and they can't fix the error connecting to database. I was told to get hire a tech design person to fix it. I am so angry that my website has been down since web,com bought them. I am told that WEB.COM does not use WORD PRESS so I am left without having my site online. I have 3 domains that were brought over from Dobster. One of others didn;t work until I paid for a security certificate. So far this sucks and I am looking to move my accounts to somewhere else.

I tried to cancel auto-renew and could not figure it out. By the time I got to contact support, they told me that I could never get a refund even if I contacted them the next day. The phone number NEVER works on the Credit Card where you get the charge. It's obvious that customer service is not the top priority of Domain.com.

I am extremely disappointed with the service from Domain.com. I've been trying to get a refund for $72 since July 24th, and the experience has been nothing short of a nightmare. Despite multiple attempts to contact them, they have failed to provide any clear updates or even respond to my emails over the past seven days after I provided my PayPal details.

Their customer service is shockingly slow and unresponsive. To make matters worse, the issue arose because they charged me for a Google Workspace subscription that I had already canceled. It's unacceptable that I've had to chase them for a refund that should never have been charged in the first place!
This kind of treatment shows a complete disregard for customers, and I would strongly advise others to think twice before using their services.

I really liked the education and the speed with which I was attended to.t

When you study it and make your choice rightly, domain is working for you

Whenever e got stuck I received soup from the staff always which made me extremely easy to complete my website easily!

Its too hard for the website owner to send me the correct link so I can make website changes on her EComm site. Cant you make it easier for them so I can login and do the work? Please add 24 hour CALL IN TECH HELP or make your website easier for them to add user roles like Wordpress... only in the Ecomm sites.

With the FAMILY OF COMPANIES of Endurance aka Newfold Digital... all of the sites have the same Log-In Page Template form - which holds NONE of our Credentials we have saved, thus we need to keep constantly placing credentials in manually, per se, which is sophomoric and the platforms are all archaic. We have Hosting and hundreds of Domains registered under Bluehost, Domain.com/Web.com, Dotster.com... and nowit seems that ALL of our accounts are based at Web.com - or so it seems.
You people are doing all these changes WITHOUT letting us, the customer, know what the hell is going on.
Now we do not have a great grip on which site to access for our businesses - mostly Domain Purchases.
The New Platform set up for domain registration is simply terrible, more work to get biz done... and I could go on for days.
WHY DID YOU NOT LET ALL CUSTOMERS KNOW ABOUT THE AMALGAMATION OF ALL THE COMPANIES. It is not customer-centric whatsoever... and we are now forced to have our Senators look into all of this CONSOLIDATION - seems no one is following this.
Love for someone to reach out to us to speak about how we can choose ONE PLACE to do ALL OF OUR BUSINESS.
JAMES@ *******260

Basic training and teaching experience with tutoring

Fast easy to update. Seamless website. Very good price and value for he money

I'm a former dotster user, which I liked. It was simple. Used it for years. Here, if I search for a domain, it's automatically added to my cart. No! Just because I search doesn't mean I'm getting it for sure. And then when I do pick out domains I want, the domain with the.online extension is automatically added to the cart. No! If I want something extra like that, I'll add it myself. Don't make me go to the work of having to remove things from my cart that you've decided to put in it. And then when I go to checkout, AFTER I've removed the extraneous stuff from my cart, I get ads and a whole bunch of other stuff in my face that I have zero interest in. It's too busy. There's too much going on. Feels like my old faithful dotster has been absorbed/bought out by a scammy, ad-filled, suspect operation. Not impressed. If I come here to get domains, just let me do my thing and check out in peace. If I want other stuff, I'll look at it myself. Don't throw it in my face and make me wade through it, because all that does is make me cranky and seriously consider moving my domains somewhere else.

Slow to react, but good once the issue was understood

My domain was not on this website, and now it appears to be handled by you. I have no idea why I also had two domains, one that I did not ask, (an.online), and now it seems my website is not secure and I cannot use it. It also seems also that to make it safe I have to pay lots of money. There is no place to fin information on how to fix these issues and I need to help to a friend.