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The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.
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I like it a lot. Would be a killer app if they also offered live sports.
They should add an option to the developer program so that we can develop and publish our own movies created by us and watch it online on the netflix website
My grandchildren love all the kids movies on this site.
And great original shows
Literally, when it comes to a night time and I'm looking for something to watch, I can never choose because there's literally so much on there. From romance to action to thriller to horror, you have so much choice. Netflix is a great price for what you get and it's great for watching your favourite movies!
Just when you want to throw that brick through your TV when you figure out that out of your 300 channels, there's not an original show to be seen (rerun Hell), you remember you can watch Netflix and see something new, from start to finish, with nary a single 5-minute span of commercials for every 6 minutes of show. What sold me? Orange is the New Black. Couldn't wait for the next season. And House of Cards. Kevin Spacey is as evil as evil has ever been portrayed. Plus, Netflix has a lot of shows that have been seen elsewhere, series included. Why not watch them back-to-back without commercials? After all, you can hit pause if your life interferes with your watching Netflix, and get back to it later. Right where you left it.
Navigating the site is a pleasure but the selection relative to the American version is laughable.
What is there not to love about Netflix? It has good content, it's easy to use, no ads (unlike Hulu!), and it works on all of my devices. No lag either & not bad of prices.
I love being able to watch shows that are hard to find and not having to pay for dvds of things I want to watch.
Great movies and programs that have zero commercial interruptions. All at the great monthly price of only $7.99. I love Netflix.
I took the free month deal, and looked and looked and looked for something that I wanted to watch with limited success. It's like modern-day television - millions of stations - and nothing to watch. Plus the few things I did want to see invariably came up with the notice that the movie or documentary or whatever was not available to downstream... heavy sigh
I travel a lot, on my last travel to Chile I had like 1/5 amount of movies I have when I log in inside USA! I am not sure if this is cause they have to upload subtitles or there is something else going on.
I have been a netflix customer for a few months, and i feel like i have seen all the good movies and theres is nothing good left to watch. I would recommend trying HBOgo or Hulu to my friends instead of netflix.
I subscribe to Netfilx and it is well worth the $7.99 monthly fee. I get to watch one of my favorite shows, OITNB! Love Netflix!
Very reasonable prices & tons of shows/movies. Would be even better if they got new releases quicker.
We watch it all the time. Great value, no hassles.
I love to watch movies and my favourite tv shows at netflix not me all my friends and permanent customer
I have NetFlix online & in the mail.
And it's great...
Netflix has great series available (Mad Men, House of Cards, Blue Bloods, Archer, Criminal Minds, etc, etc.). They also have some documentaries that I've haven't seen available anywhere else. Our Netflix was out for 2 weeks due to a problem with our wireless internet service (NO FAULT of Netflix) and I had definite withdrawals. Thank goodness we're back online!
Answer: They do not, but he can listen to stand up shows I guess
Answer: Ohh finally someone thats having the same problem... Netflix always blames my Wi-Fi but, I know thats not the problem. Considering canceling.
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