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Netflix

2.8

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Netflix Reviews Summary

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
281
value
279
shipping
112
returns
117
quality
258

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New Mexico
13 reviews
156 helpful votes
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I miss my Netflix!
January 16, 2016

I have to do a LOT of traveling. Believe it or not, there are some folks that still like the little red envelope showing up in the mail box.

Also, i noticed that watching movies on a CD? It just has better sound and visual quality than streaming.

Now that i have to travel quite a bit? I really miss Netflix. Also? Whenever i would have a problem with a CD - sometimes it would wind up at my neighbors, or the streaming online movie? Netflix resolved it.

The customer service was always AWESOME!

Date of experience: January 15, 2016
Illinois
2 reviews
6 helpful votes
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You won't regret it
January 16, 2016

Only thing that the prices when up like dollar -.- but yeah it's pretty good

Date of experience: January 15, 2016
GB
2 reviews
14 helpful votes
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I am regular user of Netflix. I really enjoy its video streaming without any error.

Date of experience: January 14, 2016
Canada
16 reviews
3 helpful votes
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Not cutting my cable yet, but I'm finding more and more of my television time spent on Netflix. Plus it's nice to pick up where I left off on my mobile. Best part is the original content, and the fact I don't have to wait weeks for each episode to air. Less than $10, but worth easily 10x that!

Date of experience: January 13, 2016
California
3 reviews
9 helpful votes
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Totally addicted!
January 12, 2016

People, i am telling you - get it if you already didn't! LOVE IT! Awesome choice! Not to mention their own shows such as making a murderer which is a must to watch!

Date of experience: January 11, 2016
Wisconsin
5 reviews
12 helpful votes
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They need more movies
January 11, 2016

It seems all the 70s & 80s good movies have been removed! I don't wanna pay to see an old movie. More TV & movies, please!

Date of experience: January 11, 2016
Arizona
26 reviews
32 helpful votes
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Netflix is one of the original streaming service, and they seem only to get better and better. They have a very large catalog, and the value for money is excellent. They allow multiple users on one account without any extra price.

Date of experience: January 10, 2016
Utah
21 reviews
35 helpful votes
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Must Have Service
January 10, 2016

To me, Netflix is a must have service. With such a large catalog, I'm delighted at their current pricing. They are now producing their own series which have been very well received

Date of experience: January 9, 2016
Indiana
3 reviews
14 helpful votes
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Obsessed
January 10, 2016

I love netflix, other than some little wifi connectivity problems it has, which is due to my own wifi, it is perfect, I love the accessibility of it and it makes me happy when I have lazy days.

Date of experience: January 9, 2016
New York
1 review
0 helpful votes
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If you have problem you may not get an answer you will understand when calling as the calls are either answered in the middle east or middle eastern people answer the calls here. First situation is more probable.

Date of experience: January 9, 2016
Washington
1 review
1 helpful vote
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Better than comcast
January 9, 2016

Netflix is cheap, effective, fast. And it's not Comcast!

Date of experience: January 8, 2016
Florida
2 reviews
18 helpful votes
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Priceless
January 8, 2016

Netflix you services are priceless. I love you show too much.

Date of experience: January 8, 2016
Iowa
6 reviews
5 helpful votes
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SOso...
January 8, 2016

Its a great price. Lots of movies, but not all of course. Always works. But they recently changed the look and how you navigate and i do not like it.

Date of experience: January 7, 2016
California
3 reviews
3 helpful votes
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And have multi accounts no problems better then Amazon and Hulu!

Date of experience: January 7, 2016
New Jersey
4 reviews
5 helpful votes
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Spotty service
January 7, 2016

Never know if it's Comcast or Netflix b/c they each defer to the other about issues with service. Wish it was more reliable.

Date of experience: January 7, 2016
Florida
3 reviews
5 helpful votes
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Bye bye Cable
January 7, 2016

We have been using Netflix for five years and have been without cable since. There are so many series to watch I never find myself missing the extra monthly charge.

Date of experience: January 7, 2016
Kenya
5 reviews
2 helpful votes
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Awesome
January 7, 2016

Tons of great shows! Wish they had more Korean films

Date of experience: January 7, 2016
Virginia
6 reviews
8 helpful votes
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5/5 for my boyfriend.
January 7, 2016

The only person who's been there for me through it all.

Date of experience: January 6, 2016
California
10 reviews
20 helpful votes
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Loyal customer
January 6, 2016

I've been really happy with Netflix. Lots of great movies, and easy to find ones I like. Customer service is great, too!

Date of experience: January 5, 2016
Pennsylvania
10 reviews
59 helpful votes
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EXCELLENT pricing
January 5, 2016

Have been subscribed to Netflix for several years and can always find something enjoyable to watch

Date of experience: January 4, 2016