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Netflix

2.8

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Netflix Reviews Summary

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
281
value
279
shipping
112
returns
117
quality
258

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Virginia
5 reviews
4 helpful votes
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Such a large selection it is great for binge watching

Date of experience: February 4, 2016
Virginia
5 reviews
7 helpful votes
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Awesome
February 3, 2016

They constantly update their selections, making it great for stay at home days.

Date of experience: February 3, 2016
Texas
13 reviews
3 helpful votes
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And chill
February 2, 2016

Trust me it works. Two episodes into house of cards and... Wow. Fun times

Date of experience: February 1, 2016
Oklahoma
8 reviews
12 helpful votes
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Not quite five stars
February 2, 2016

Netflix has quite a few selections and some good shows produced for them. However, I find their on screen (T. V.) selection to be difficult to move around and select. Secondly they have limited selections on T. V., unlike their online services.

Date of experience: February 1, 2016
Germany
12 reviews
213 helpful votes
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I thought it would have anything you can think of. Almost every show I wanted to watch wasn't listed. This service is probably great for most people's tastes.

Date of experience: January 31, 2016
New York
3 reviews
12 helpful votes
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Pricey
January 29, 2016

Netflix is too pricey. They should provide low rates so everyone can join and watch shows online.

Date of experience: January 29, 2016
Australia
2 reviews
12 helpful votes
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Good shows
January 27, 2016

Netflix provide good shows but their price is little high. They should think about their rates.

Date of experience: January 27, 2016
Georgia
6 reviews
8 helpful votes
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Hulu and Netflix, maybe GOHBO, stream over the internet, dump the cable company. Cable companies are horrible, and why watch programming on their schedule anyway? On-demand programming is the future. Scheduled programming is so over.

Date of experience: January 26, 2016
California
3 reviews
1 helpful vote
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Cool!
January 25, 2016

Very very good! I really love their shows and the superb service!

Date of experience: January 25, 2016
California
5 reviews
2 helpful votes
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Netflix is great. My only complaints is that they do not add new movies fast enough.

Date of experience: January 24, 2016
Texas
40 reviews
136 helpful votes
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Only complaint I have with Netflix, is the lack of user friendliness in browsing videos, movies and etc. I've found Hulu to be much easier to browse and find stuff due to their format providing categories as well as actually Tv channels. I would like to see Netflix follow suite.

Date of experience: January 23, 2016
North Carolina
1 review
0 helpful votes
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Netflix is crap
January 22, 2016

Me and my family hate netflix. It is not a good movie site to spend money on. They only have movies that been out years ago. Only some things are new. They need to put more movies on there or they won't have much customers paying for netflix. People are starting to go to Hulu. Spend your money there because people are looking for War Room, The Perfect Guy, Ride Along 2, and other movies. Everyone switch to Hulu now to save money. Netflix are taking our money and not doing nothing good with it.

Date of experience: January 22, 2016
New York
7 reviews
0 helpful votes
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Member since about 2007
January 20, 2016

Everyone knows about netflix. In the past, I shipped the DVDs back and forth and it came out to a little over $1 per rental. Now I just use their streaming plan. Their software is available for every capable device, and it works very well. I use the basic streaming plan and can have two people watching separate programs at any given time. There are no limits to how much you can watch other than that, and maybe your bandwidth limitations.

It is only about $8 per month and the selections are vast, plus- they are constantly adding new content. They have many Netflix exclusives. Sometimes I watch movies, shows, or I watch Stand-Up Comedy, Reality, or nature documentaries.

I will continue to be a customer, as long as they keep up what they are doing.

Date of experience: January 20, 2016
Michigan
4 reviews
12 helpful votes
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Could be better
January 19, 2016

I love Netflix but it takes them forever to add movies, or new season for a show. It has many selections of tv shows and movies. I want to see new things

Date of experience: January 19, 2016
GB
6 reviews
15 helpful votes
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Great for relaxing
January 19, 2016

Netflix and chill! That's the perfect combo for lazy sunday evenings.

Date of experience: January 19, 2016
Illinois
12 reviews
55 helpful votes
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Not as good as once was,
January 19, 2016

While it is nice to have a streaming service for videos I find my self watching less and less of Netflix.
I have had a subscription for several years and I find content lacking.
While they do produce some of their own shows now, other new content is rare.
Additionally been having more and more hang ups, or unavailable service when attempting to view videos.
(This has been from their end, I checked on different devices and on other ISP's)

(Will be leaving to join Hulu this month will review it later this year)

Date of experience: January 18, 2016
New York
9 reviews
8 helpful votes
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The problem with Netflix is most of the movies stay on for moths and are old movies I already have in my video library they push movie contents that you do not want to see, so I set up my preference action movies, and tv shows, well 50% the the movies were children movies, 10% I can deal with that, and then a large content of gay movies was being pushed my home page, great if that's what your like, this content should not be pushed on people so I contacted the customer service on how to remove this content I was told I could not. I cancelled my service, I could not control the content being shown, If I wanted my children to view only children movies they could not, If you want to see free movies visit crackle.com and visit youtube

Date of experience: January 18, 2016
3 reviews
14 helpful votes
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Shows available at netflix is limited. They should provide more show so can see more.

Date of experience: January 18, 2016
Sweden
10 reviews
125 helpful votes
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Poor selection...
January 17, 2016

Joined Netflix thinking it would be great to have a bigger selection of films/TV etc to watch, disappointed - most people will already have the DVD of the films as they are so old, the TV selection are again old series, nothing new or exciting here, waste of money!

Date of experience: January 17, 2016
District of Columbia
12 reviews
28 helpful votes
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Movies
January 16, 2016

Here is where you can find most movies and great series

Date of experience: January 15, 2016