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Netflix

2.8

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Netflix Reviews Summary

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
281
value
279
shipping
112
returns
117
quality
258

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Tennessee
2 reviews
1 helpful vote
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Good site
December 25, 2016

Has good selection but very slow and hard to navigate

Date of experience: December 24, 2016
Australia
3 reviews
10 helpful votes
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Pretty dam good fam
December 23, 2016

So, ya know everyone likes to Netflix and chill. Or nextflix and eat. Either way, y'all gone love this site. The only thing is they do not upload movies & tv services regularly. So whilst all ya friend have watch the newest season of PLL, you are still trying to find out who this A person is. Oh and the fact that removed jimmy neutron off Netflix, not impressed boi.

Date of experience: December 23, 2016
Florida
1 review
0 helpful votes
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Good Experience
December 21, 2016

Its was awesome that they made some exclusive program for the us, but thy need to prevent that going viral on torrent.

Date of experience: December 20, 2016
Georgia
2 reviews
0 helpful votes
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Obsessed!
December 20, 2016

Love Netflix. So much fun to binge watch all my favorite TV shows and their original programming is THE BEST. Bloodline, The Crown, Stranger Things. All excellent quality shows.

Thank you NETFLIX!

Date of experience: December 20, 2016
District of Columbia
8 reviews
10 helpful votes
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Now that school is (almost) over, I know what I'll do: I'll binge watch holiday movies. Great thing about Netflix is that they have an iPad app, and a phone app. Plus, I can save stuff and watch it later! I absolutely love it.

Date of experience: December 20, 2016
California
7 reviews
10 helpful votes
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I actually watch very little local TV or HBO anymore now that Netflix is in town! I love the variety or programs, I love the originals, and I love that I can watch them any time I want to.

Date of experience: December 19, 2016
Michigan
16 reviews
4 helpful votes
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Spent 2 days on a holiday movie binge and never ran out of choices! Definitely worth the money. Selection is better than Hulu or Amazon, as I have all three.

Date of experience: December 19, 2016
Ohio
2 reviews
21 helpful votes
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And they know how much customer satisfaction gets them extra points and loyal customers.

Date of experience: December 17, 2016
California
4 reviews
1 helpful vote
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Excellent Netflix originals
December 18, 2016

Love the variety of very good shows. There's always something good to watch. If it's on Netflix, it's good. The ratings are very accurate.

Date of experience: December 17, 2016
New Jersey
2 reviews
3 helpful votes
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LOVE LOVE LOVE!
December 18, 2016

I use netflix for everything and will continue to!

Date of experience: December 16, 2016
Tennessee
3 reviews
10 helpful votes
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I LOVE NETFLIX!
December 16, 2016

I have no problem with Netflix. The only thing is I wish the had more the new movie. And more of the tv series. Like Fresh Prince of Bel-Air, George Lopez show I love George mom benny. And some of the old tv series like I love lucy, bewitched, I dream jeannie.

Date of experience: December 15, 2016
Pennsylvania
2 reviews
7 helpful votes
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It can replace your cable
December 14, 2016

Just because Netflix is awesome doesn't mean Hulu is bad. Try either you like.

Date of experience: December 13, 2016
Pennsylvania
30 reviews
6 helpful votes
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Love it but..
January 18, 2021

I love Netflix but I wish they wouldn't keep deleting all the series I like! Everybody Loves Raymond was one of my favorites and they took it off!
And they don't update Pretty Little Liars much.
They don't update with good horror movies or movies worth watching. But some just may surprise you despite the bad ratings. Wish they would stop taking my favorite programs off! Update the catalog with good movies!

Date of experience: December 11, 2016
Max O.
New Hampshire
29 reviews
72 helpful votes
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Netflix go find a dictionary and look up the word VARIETY! Oh and if you do grace us foolish enough to waste $120/year on your service with a "new" movie/show, it's something that NO ONE wants to watch. Do yourselves a favor and Google "Top Ten Movies of 2016" and vwalah, there's something worth $120 a year!!!

Date of experience: December 9, 2016
Malaysia
3 reviews
0 helpful votes
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Love Netflix
December 8, 2016

I started using Netflix in 2015 and I have completely dropped my cable connection!

Date of experience: December 6, 2016
New Hampshire
20 reviews
16 helpful votes
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Netflix
December 8, 2016

It's a little over $20/mo for free movie channels, pretty much nothing. It's a good bang for the buck, and a cheap addiction!

Date of experience: December 6, 2016
Alabama
8 reviews
3 helpful votes
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NETFLIX owns me!
December 6, 2016

Ok! Whoever came up with this concept is a genius and probably a millionaire by now. If you have a good internet connection that can handle streaming, you will not have any problems with Netflix. I have to say that I do not like the app as much on my phone as I do on my TV but that is because of how it indexes. I have tried Hulu (which I HATE and could never understand) and other similar apps and hands down Netflix is the best in the business... as of now!

Date of experience: December 6, 2016
New York
7 reviews
14 helpful votes
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Access
December 6, 2016

I love that it gives me easy access from older movies to the most recent ones. And you can't forget their shows the Netflix originals!

Date of experience: December 5, 2016
New York
9 reviews
6 helpful votes
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Perfect 5 stars
December 5, 2016

Easy to get the programs i want. I love it, i get to watch tv on my busy daily routine. Easy to use, i have never had a problem. Even my children get the shows they want. Best of all its at a great low price.

Date of experience: December 4, 2016
New York
4 reviews
0 helpful votes
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Good not great
December 4, 2016

Good price, good selection. I do wish there was a way to remove series and moves you aren't interested in to narrow the field a bit.
Series only have a few seasons each but they introduce new ones on a regular basis... right now they are scraping the bottom of the barrel with 20+ year old TV shows but hey - they're new to the Netflix lineup :)

Date of experience: December 4, 2016