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Netflix

2.8

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Netflix Reviews Summary

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
281
value
279
shipping
112
returns
117
quality
258

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Maryland
3 reviews
4 helpful votes
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No issue
December 4, 2016

Great original shows. Never have issues streaming or with quality! Great variety! Worth the price

Date of experience: December 4, 2016
Arizona
1 review
1 helpful vote
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As a long term user of Netflix I have some issues that continue to bother me.
One. I don't want to start watching a movie without knowing up front that it is in a foreign language. How hard can it be to add "In Spanish with subtitles" or "in________ (whatever) with subtitles". Two. New Arrivals. I note 'new' titles that have been in this group more than a year and that ain't new baby - that's tired and stale.
Three. I don't want to see tv series mixed in with movies. Four. Netflix never gets rid of crappy movies but good ones have limited availability. Five. How about the ability to email suggestions or want to see list.

Date of experience: December 1, 2016
California
7 reviews
4 helpful votes
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I love the netflix viewing experience. There are so many movies and shows to watch. Plus the reccommended picks are usually on par with what I want to watch. I rarely have trouble with streaming quality, and the subtitles are well done. May be something odd to look for, but it's important to have accurate captioning! Great site, definitely worth subscribing.

Date of experience: December 1, 2016
Ireland
1 review
0 helpful votes
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Liked it!
December 2, 2016

I spent a lot of time on it! It's really amazing with a lot fantastic stuff.

Date of experience: November 30, 2016
New Mexico
5 reviews
2 helpful votes
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Content and Performance
December 1, 2016

Content seems to be either material that needs an audience or original material that Netflix produces. That material is of middling quality. The technology is error prone.

Date of experience: November 30, 2016
Alabama
5 reviews
10 helpful votes
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Could be better
November 30, 2016

Netflix could be better. I would like to see more up to date shows and movies. By the time they get it I've seen it on Hulu or Playstation Vue... I don't know how much longer I'll keep it and I have been a member for over 5 years.

Date of experience: November 28, 2016
Honduras
5 reviews
5 helpful votes
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NETFLIX GREAT APP
November 25, 2016

My favorite app in my phone right now other than Clash of Clans, i enjoy using NetFlix when am at home just laying down in bed, i put on a great movie to watch or my Classic favorite t. V series That 70s' Show never get tired of watching this show, i have some great laughter and enjoyable moments it brings allot of memories from my childhood. Staying up late watchint it.

Date of experience: November 23, 2016
Arizona
1 review
1 helpful vote
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Great
November 22, 2016

Really love the Netflix app they have so many great Picks of movies and t. V my favorite t. V series. I really enjoy using Netflix after a long day off work i can just come and lay down on my bed turn on the. T. v and watch Breaking bad, Orange is the new black or sons of anarchy on netflix they have all season. Even the latest movies that have been released classic movies and new releases movies. This is my favorite dates on saturday night with my boyfriend or sometimes my close friends we kick it at home order some wings and some pizza and have a girls chill day.

Date of experience: November 22, 2016
Texas
11 reviews
12 helpful votes
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First of their kind
November 21, 2016

Have been a member forever and will continue using Netflix because it is just so easy to find movies for kids (especially grandkids)

Date of experience: November 21, 2016
Virginia
7 reviews
14 helpful votes
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I love the convenience of having videos inside my house in my living room privacy of my home with my surround sound system thank you so much Netflix you the best

Date of experience: November 19, 2016
Georgia
10 reviews
7 helpful votes
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The Best
November 20, 2016

I have been a faithful Netflix DVD customer for several years. They best service on the planet!

Date of experience: November 19, 2016
Spain
4 reviews
1 helpful vote
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Give it a try
November 16, 2016

I love TV series and Stranger Things and Black Mirror are just the best ones, both exclusive to Netflix. The service in general is fast and is not very expensive for what you get.

Date of experience: November 15, 2016
New York
2 reviews
1 helpful vote
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Awesome
November 14, 2016

Netflix has a ton of good shows and movies and is very affordable and doesn't have commercials like hulu

Date of experience: November 14, 2016
New Jersey
3 reviews
1 helpful vote
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I've had Netflix since 2009, and have been for the most part happy with my continued subscription. It's well worth the cost and with it constantly updating and expanding you don't have to worry about it falling behind the technological curve. The issues with netflix are that the good titles that everybody wants to keep seeing are the ones that most often are taken off and unless you can watch any movie for the sake of watching a movie the selection of worth while shows and videos run out rather quickly creating a rather accurately described "show hole" where there is nothing new to watch. The exclusives are without a doubt amazing though and with them constantly being produced it can go without being said that netflix is definitely worth if for just the exclusives alone.

Date of experience: November 13, 2016
Seychelles
3 reviews
5 helpful votes
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Average entertainment
November 13, 2016

Fast streaming and reliable connection but should have more movies

Date of experience: November 10, 2016
California
5 reviews
2 helpful votes
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Nice one!
November 11, 2016

One of my top entertainment places ;) Would definitely recommend (dunno what to write more). Nice.

Date of experience: November 9, 2016
Bahamas
3 reviews
0 helpful votes
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Netflix is the way to go
November 11, 2016

Since joining netflix i love the variety of movies and tv series. Almost any movie your looking for you can find.

Date of experience: November 9, 2016
Virginia
2 reviews
3 helpful votes
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Good quality pictures
November 5, 2016

Even they don't have the best or the latest shows, I like the ease of being able to watch the same show continuously on TV, laptop, tablet and cell phone with no ads. But I stop the service when they increase the fees.

Date of experience: November 3, 2016
Honduras
4 reviews
0 helpful votes
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Best Movie App
November 4, 2016

Netflix is actually the best movie app, they have the best top picks of movies choices and t. V series i enjoy using Netflix allot, when am on a trip on the back seat i put on some Netflix and watch a great movie, or my favorite t. V show,, they have plenty of categories to choose from Thrilers, comedy, or Action what ever you decied, with only paying 8 dollars Monthly nothing cant go wrong, neither you would get offered a better deal anywhere else, dont even think about HuluPlus they cant relate

Date of experience: November 2, 2016
GB
2 reviews
2 helpful votes
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Why the missing sequels?
November 3, 2016

Ok site. Not enough good 4k movies/content and has missing sequels for movies. For example they will have part 1 and part 4 of a movie, or just part 3 of a franchise, this is so pointless. Also the movie selection on the UK site is pretty dry compared to other countries.

The site is cool overall but those things i mentioned are a little annoying.

Date of experience: November 2, 2016