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Netflix

2.8

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Netflix Reviews Summary

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
281
value
279
shipping
112
returns
117
quality
258

We monitor reviews for authenticity

New York
4 reviews
0 helpful votes
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Love Netflix
January 15, 2017

Have watched several shows/series and really enjoyed them. Not always able to see the shows when they are originally broadcast so watching these shows as much as I want, when I want is great.

Date of experience: January 15, 2017
Texas
5 reviews
42 helpful votes
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Best Value in Television
January 14, 2017

Great movies. Great value what more can you say. It is best value in movies and television available and you get to watch what you want when you want not on a schedule.

Date of experience: January 14, 2017
Germany
4 reviews
1 helpful vote
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Just watch it!
January 14, 2017

One of my favorite places to kill time with fun. Has some interesting series worth watching. Just go for it and you won`t be disappointed.

Date of experience: January 13, 2017
Honduras
5 reviews
2 helpful votes
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NETFLIX
January 14, 2017

Great app it really is, i love Netflix they give my favorite Movies and t. V shows i really cannot get tired of using it, i mostly use it at night time before bed i can just relax and watch some great movies, like 3 or 4 episodes simetimes i tried to watch the full season ahahha, trust me you should download it and its only 8dollars Monthly

Date of experience: January 13, 2017
GB
2 reviews
3 helpful votes
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Use it everyday
January 11, 2017

I have had Netflix for about a year. Use it almost every day and I have only ever had a problem once when Better Call Saul was released so i assumed the website was bombarded with viewers. That problem was fixed within 20 mins and I was happily streaming.

Date of experience: January 11, 2017
Minnesota
5 reviews
1 helpful vote
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Good movies
January 11, 2017

They are bumping up on their originals and streaming less of other movies, I guess on the plus side you can still order those as DVDs.

Date of experience: January 10, 2017
GB
10 reviews
28 helpful votes
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Not Great
January 10, 2017

Had Netflix a few times on and off over the last year, unfortunately the content just isn't good enough. For a hosted service you should really get more additions to the service!

Date of experience: January 9, 2017
Massachusetts
5 reviews
7 helpful votes
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Eeehhh
January 8, 2017

I find myself using hulu more then netflix due to the fact that they take for ever to upload new movies... well hulu is kinda same lol

Date of experience: January 7, 2017
California
2 reviews
16 helpful votes
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Has limits
January 7, 2017

It's a great site but if you have a slow isp provider or try to watch on a mobile app. With slow connections it is a very frustrating site to use

Date of experience: January 7, 2017
Canada
8 reviews
4 helpful votes
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Love it but needs more selection of movies and tv shows.

Date of experience: January 7, 2017
Connecticut
3 reviews
9 helpful votes
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Okay, when it works.
January 7, 2017

Netflix can be so bi-polar at times. There are times when it works fine, and there are times (like today) when it freezes completely and I have to start it back up.

Date of experience: January 6, 2017
Colorado
3 reviews
1 helpful vote
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Love netflix
January 6, 2017

So addictive don't even watch my cable almost out of shows to watch. Worth every penny.

Date of experience: January 6, 2017
India
2 reviews
1 helpful vote
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Music experience...
January 6, 2017

I got a great experience with Netflix. This is the only site where we can find any fav. Music here very easily.

Date of experience: January 6, 2017
Georgia
10 reviews
16 helpful votes
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Lots of great movies and TV shows available. Easy to use on all devices.

Date of experience: January 4, 2017
Belgium
3 reviews
0 helpful votes
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The Best Entertainment
January 18, 2021

I use to watch just our ordinary national televison and then my friend recommend me to try Netflix. I must say I was skeptical a bit before I bought a subscription, but now three months later I must say I will never watch any other channel for entertainment other then Netflix.

Date of experience: January 4, 2017
Canada
9 reviews
24 helpful votes
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More variety
January 4, 2017

Netflix is ok I suppose but I wish they would have old tv shows from the 70s.

Date of experience: January 3, 2017
Canada
1 review
1 helpful vote
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I love the ease of use and adding new titles. I hate that the site locks you into a handful of titles that show up over and over based on your preferences. Also frustating is when they remove titles.

Date of experience: January 3, 2017
Florida
7 reviews
8 helpful votes
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Longtime Netflix Customer Here.
Had an issue with billing on my cc.
They took care of it pretty quickly after I emailed Customer Service.

We love netflix in this house.

Date of experience: December 28, 2016
South Carolina
7 reviews
9 helpful votes
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Like
December 28, 2016

Netflix has gotten better over the past 2 years. I really like it and have it on my phone, tv and computer!

Date of experience: December 27, 2016
France
3 reviews
22 helpful votes
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I love the movie collection that they have in store for this holiday season. I call it affordable entertainment. Thanks!

Date of experience: December 26, 2016