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Netflix

2.8

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Netflix Reviews Summary

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
281
value
279
shipping
112
returns
117
quality
258

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Australia
1 review
2 helpful votes
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Great variety of entertainment. Has its own programming of excellent shows. Allows your ability to purchase other streaming programming and still pay much less than cable services.

Date of experience: March 25, 2019
GB
3 reviews
14 helpful votes
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Love it!
February 15, 2019

Probably the only friend I have nowadays. I love Netflix. My whole family does. But I heard they are increasing their plan prices?

Date of experience: February 14, 2019
GB
1 review
0 helpful votes
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I'm dissapointed
January 23, 2019

I bought monthly plan and was really dissapointed with it's quality and choice, I will never use this platform any more.

Date of experience: January 21, 2019
Connecticut
12 reviews
18 helpful votes
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Netflix & Save
December 22, 2018

Our whole family LOVES Netflix. Great to binge watch series or plenty of movies to choose from. I like how you can create profiles so each family member has their own watch list and history.

Date of experience: December 21, 2018
Missouri
12 reviews
37 helpful votes
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LOVE Love LOVE
December 6, 2018

For a monthly fee of $7.99, I get ENDLESS entertainment. Variety of different genres, binge watching, and original shows. Who could possibly ask for more?! Oh yeah, AND no commercials!
Never a problem, always there.

Date of experience: December 5, 2018
Arizona
2 reviews
3 helpful votes
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Love this stuff
November 27, 2018

I have been home bound due to illness and Netflix has been with me through it all they are fantastic! I love it!

Date of experience: November 26, 2018
Germany
4 reviews
2 helpful votes
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Meant for americans
November 26, 2018

Its probably a good service if you're in america, but in europe not a lot of shows are available to watch so the price is not really worth it.

Date of experience: November 26, 2018
India
5 reviews
37 helpful votes
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Good Streaming Quality
November 22, 2018

Yeah, it was very good streaming for a lot of series but requires a good quality internet, Pricing little high.

Date of experience: November 21, 2018
South Carolina
2 reviews
2 helpful votes
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I love the content by Netflix. They're the most reliable and excellent service provider. If they decrease price a bit it would be better.

Date of experience: November 19, 2018
France
2 reviews
3 helpful votes
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Awesome content
November 11, 2018

Their library is updated quite often and the video quality is stunning. I don't regret buying premium at all.

Date of experience: November 9, 2018
GB
4 reviews
4 helpful votes
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My favorite website
November 11, 2018

One of my favorite websites, I use it every day! Great TV shows and movies. Every time I have to wait a certain amount of time, I just click on my favorite series and the time flies by amazingly quickly! Netflix offers a great entertainment and great price for it. I will probably use Netfilx till the day I die.

Date of experience: November 9, 2018
France
4 reviews
24 helpful votes
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Great quality of content and great monthly deals. I love that Netflix has such a great variety of movies and TV shows to watch and they keep creating new TV shows as well! I just finished The Haunting of Hill house and I fell in love with the show! Netflix, please keep adding such great TV shows in the future!

Date of experience: November 9, 2018
Germany
2 reviews
2 helpful votes
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Netflix is absolutely amazing if you don't watch it everyday because then its very difficult to find something interesting. Its a great way to chill out with friends, but only if you haven't watched all the latest stuff. Even if all the episodes come out at once its better to savor it for later.

Date of experience: November 8, 2018
Canada
2 reviews
1 helpful vote
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Would be ok if only
November 9, 2018

I mean the site is nice and all. But for the subscription price i'd like to have all the movies available all the time.

Date of experience: November 7, 2018
Illinois
3 reviews
4 helpful votes
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Really nice
October 31, 2018

It a great idea just wish I could get movies I like or more interested in. Great prices and plenty of catalogues.

Date of experience: October 29, 2018
Canada
2 reviews
1 helpful vote
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Good list of shows
October 23, 2018

Netflix offers a lot of tv shows and movies as well. There could be subtitles in more languages available but that's a minor issue I think.

Date of experience: October 23, 2018
Japan
4 reviews
7 helpful votes
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Huge collection of movies and TV shows. Very entertaining. The monthly price is affordable and valuable for the quality of services they provide. Couldn't find a better website to watch movies and shows.

Date of experience: October 19, 2018
GB
2 reviews
0 helpful votes
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Great website
October 21, 2018

Thin k i now watch netflix more than regular tv however would be great if more was added per month. Id like more movies updated

Date of experience: October 19, 2018
New York
2 reviews
0 helpful votes
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Netflix is my everyday companion. It has so many good shows to watch and the library keeps expanding. It is very easy to navigate through website and the visual and sound quality of the content is excellent! The premium membership could be cheaper, but I am willing to pay the price, because Netflix equals fun!

Date of experience: October 19, 2018
NL
3 reviews
1 helpful vote
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And chill
October 19, 2018

So many good shows and the library keeps expanding. Although premium membership could be cheaper, Netlix offers a lot of fun.

Date of experience: October 18, 2018