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Netflix

2.8

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Netflix Reviews Summary

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
281
value
279
shipping
112
returns
117
quality
258

We monitor reviews for authenticity

Colorado
1 review
1 helpful vote
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Netflix vs amazon
June 21, 2019

Unbelievable how much user friendly amazon is than Netflix. Maybe it's an economic issue, I enjoy supporting the underdog if they are up and coming and struggling, but if this is two giants, amazon is more affordable and far superior. 2 cents

Date of experience: June 20, 2019
New Jersey
4 reviews
1 helpful vote
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Great service
June 17, 2019

I have had Netflix for a little over 3 years and the expansion over that time has really made it worth the money. The one draw back is I have 5 tablets, 5 smart TVs, 2 cell phones, and 3 computers in my home and there has been more than a few times were I have gotten the to many devices. That is about the only drawback I can come up with.

Date of experience: June 16, 2019
Michigan
2 reviews
7 helpful votes
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Lately every time I find a movie that I want to watch it is not in English, I cannot read the subtitles fast enough and it is frustrating. Tonight, I tried 5 movies and they were all in a different language and there is no way to know that until you start the movie. If I am paying for this service, I should be able to have movies in the language that I speak. I am thinking about canceling my service with Netflix for this reason.

Date of experience: June 10, 2019
Costa Rica
2 reviews
8 helpful votes
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Kids were hooked to this crap, so i cut the subscription. They can read books which is something most kids seem to have forgotten. Kids are either dumb or dumber today. Too much TV equates to no brain

Date of experience: June 7, 2019
North Macedonia
3 reviews
0 helpful votes
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Hey Netflix i am still watching if I was not i would put the computer off, so cut the crap with that annoying message, otherwise I will move to another site, you are not the only game in town

Date of experience: June 7, 2019
Illinois
2 reviews
1 helpful vote
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Pause
May 29, 2019

Why can't Netflix just keep the shows running? Every 15 minutes or so, we have to get up out of our comfort zones to click YES! IM STILL WATCHING! I mean my GOD! Sling is about to see me again.

Date of experience: May 28, 2019
California
2 reviews
12 helpful votes
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They have raised the prices to many time and lowering the quality. I have been a customer for years and seen the price raised at least 3 times and the quality dropping.

Date of experience: May 22, 2019
Nepal
2 reviews
0 helpful votes
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Music
May 19, 2019

I have looked this site its very much useful and i love the site netflix. Easily downloadable and watchable

Date of experience: May 18, 2019
Missouri
3 reviews
20 helpful votes
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Netflix, knows how to do business: like Amazon Prime, they listen, respond & react to customer complaints. It is an evolving company: One to be emulated.

Date of experience: May 11, 2019
Colorado
2 reviews
1 helpful vote
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I can't recommend Because Netflix really isn't the best anymore they stop canceling popular shows and fans are out breeding.

Date of experience: May 10, 2019
Brazil
2 reviews
0 helpful votes
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In my opinion, the best entertainment app in the world. Very innovative and dynamic. Certainly something well studied and worked, with the experience and the effort of its employees, the app is always improving every day more.

Date of experience: May 10, 2019
South Carolina
2 reviews
16 helpful votes
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I think that overall Netflix is good. The only complain I have is that the prices keep going up, because those are depending on the country from where you are watching it. The offer is quite vast. Quality is very good. No issues with streaming whatsoever.

Date of experience: May 7, 2019
Massachusetts
2 reviews
2 helpful votes
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The movies description is turning me off. After reading it, i don't want to watch the movie any more. Examples: a video, a murder, destroy a family. Or a father, a daughter, a mother, so much about to go wrong. Theses A this A that, A A A, make me look for another movie. I spend more then an hour locking, and on the end I dont watch anything. And next day is the same thing. Also, same movies shows up in Action/thriller/drama/crime/sci-fi. You go in a loop.

Date of experience: April 29, 2019
Philippines
1 review
0 helpful votes
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Just new in NETFLIX, before I was just dreaming having Netflix subscription I find it expensive just to watch a show we'll you can eventually watch it soon when somebody uploaded it.
But, when I found out that there are so many shows, movies, series that I could watch unlimitedly I had to subscribe. Then I was so amazed of how huge the selection Netfilx have, my thinking of how expensive it is just to watch erased. Now I watch Netflix almost everyday, every time I had a free time, because I get to entertain by the shows, movies and also learn the history of different places because they have it here.
All in all its satisfying and worth paying for me..

Date of experience: April 27, 2019
GB
22 reviews
117 helpful votes
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It's not a website - it's a window into filmography and describes 90% of my downtime. Yes, I am biased - and use Netflix every day I've even paid for my family to use this service, as they have their own viewing habits. I like the feature to set up different accounts and I also enjoy the email/whatsapp notification for a new series link or episode. It's one of the few websites which has changed the way I spend my leisure time and I think concept for investing in new netflix shows are funded in a non-traditional, low budget series really supports the fact, I am enjoying TV more now than I have ever watched before.
So, in summary - give netflix your money every month and you'll enjoy every moment of the new series released to your devices. There's no debating the matter. The service is far better than Amazon Prime, Now TV or Apple TV (ive used them all) and wayyyy better than getting a DVD delivered or going to the local video shop (awww, remember those days?)

Date of experience: April 13, 2019
Canada
8 reviews
1 helpful vote
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For me there are more bad shows than good ones on Netflix. Maybe for teenagers it is still the best media-service but I can't find anything really interesting for myself.

Date of experience: April 10, 2019
New York
1 review
2 helpful votes
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Netflix has terrible shows and movies and when they happen to get a good one they always take it off. Anyways dont forget to like and subscribe.

Send me an email *******@student.mcsin-k12.org

Sup to pewdiepie

Date of experience: April 8, 2019
Florida
1 review
1 helpful vote
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I got an email last month stating my service fee was going and then again this month stating my service fee was going up again. They are worse then cable companies what next they want you to bundle

Date of experience: April 4, 2019
New Mexico
3 reviews
10 helpful votes
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Not feeling the whole "the best one" vibe... Yeah, the service is good and has some really great shows to entertain yourself at the weekend evening. But there is nothing "more", you know.

Date of experience: April 1, 2019
Sweden
2 reviews
3 helpful votes
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Netflix
March 26, 2019

Netflix is a good resource. Netflix is my hobby, Netflix is my life! Wonderful selection of TV shows. Fair subscription fees. Recommend!

Date of experience: March 26, 2019