MyUSReviews 5,285

The Live Chat option comes in handy when the FAQ page doesn't answer your specific questions. I was able to talk to Roderick about my inquiries and he was very patient and answered my questions appropriately.

Roderick give me all information I need about my parcel. I have been used live chat on 5 December 2018 at 8 pm Sydney time. Thank you.

M. Roderick a répondu parfaitement à ma demande et je suis satisfaite de son implication...

Roderick was super helpful with my queries, especially on confirming if the product i wanted was allowed to be shipped or not.

Thank you for your wonderful service. Fast service and nice work. This is not the first time the company offers excellent customer services. Thanks for everybody

Roderick was extremely helpful and sorted out where I had stuffed up my order online. He was able to fix it up quickly and politely

I had items under review for quite a while that could not be shipped to my country. I was in touch with live chat and was able to sort the problem.
The specialist named Darazel was too professional and help me a lot.

Had my shipment ready but I didn't receive any tracking number. However, Darazel was of great assistance.

Thanks a lot

MYUS is definitely the best, always on time with shipments, and the live chat costumer service is wonderful, been with them for years now, highly recommended, thank you Michael and siena, you guys are great!

It was great Speaking to Roderick, went above and beyond to explain reasons why my items were no being shipped and the regulations around them. All my queries were resolved. Thank you!

Once you try MyUS, you will use them again and again and again. Great company, excellent service and very nice people! Thanks MyUS, Pedde Jeff D., Patrick and Darwin!

Roderick from MyUS was finally able to process the request after chatting with different representatives. Thanks Roderick :)

Roderick helped me sort out a package that where unable to ship due to shipping restrictions to my country

There was mistake in invoice value typing and I contact on live chat the witting time was very less and issue was solved in short time, I would like to thank Mr. Roderick for fast action to correct my order invoice value.

I m so so glad to deal with myus company, the customer service person like "Darazel and Kamal " realy all of them are gently and collaborators
Thank you for everything

Darazel is a good, fast and knowledgeable customer service! Answered all my enquiries, worries and problems promptly, professionally and attentively. Thank you so much!

Darazel was very helpful and informative when asked about the way MyUS.com handle shipping with fast full details and cost

I had to contact Darazel because the packaging dept had not correctly issued the customs value request form. The request form had asked me to fill out values of nine items instead of ten items. Darazel assured me not to worry and the issue will be corrected. Kind and pleasant conversation