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MyUS

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MyUS

3.7
myus.com

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MyUS Reviews Summary

MyUS has a rating of 3.7 stars from 5,285 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559

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Saudi Arabia
1 review
0 helpful votes
Follow Nawaf a.
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Was so fast and helpful support thank you Jessica :) !

Date of experience: February 2, 2015
BN
1 review
0 helpful votes
Follow Bartek S.
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Jessica helped me solve an issue with one of the items in my inbox. She did it in a quick and efficient manner. Great support!

Date of experience: February 2, 2015
BN
1 review
0 helpful votes
Follow Khidir M.
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I was having some issues with sending receipt. Didnt know how to. So i needed help.one of the staff quickly replied and guided me step by step. Thank you for assisting me. A true "Angel"

Date of experience: February 2, 2015
Zambia
2 reviews
0 helpful votes
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Great
February 5, 2015

Great. The agent Jessica was very helpful and had investigated the problem on time.

Date of experience: February 2, 2015
Germany
1 review
0 helpful votes
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Its good, all my queries were answered successfully by Jessica. And she gave me additional information that helped me a lot.

Date of experience: February 2, 2015
2 reviews
0 helpful votes
Follow Aman A.
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Excellent
February 4, 2015

Excellent. It's always easy and quick to resolve problems with Jessica. Thanks be to her for rapid understanding and fixing of my problems.

Date of experience: February 1, 2015
Saudi Arabia
1 review
0 helpful votes
Follow Omar a.
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Excellent, Jessica helped me very much and i'm satisfied :)

Date of experience: February 1, 2015
TT
3 reviews
0 helpful votes
Follow Ayopo A.
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I recently started using myus.com and it has quickly become my go to shipper. The site is easy to navigate, quick and very efficient and the customer service is world class. I have started recommending to all my friends and family! Really pleased with them.

Date of experience: January 30, 2015
Australia
1 review
0 helpful votes
Follow Troy T.
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I am overwhelmed at the efficiency of this system. I love it!

Date of experience: January 29, 2015
Saudi Arabia
1 review
0 helpful votes
Follow ahmad A.
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The agent Jessica was so helpful, i loved the service

Date of experience: January 29, 2015
Saudi Arabia
1 review
0 helpful votes
Follow Haitham a.
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Faced an issue with one of shipment value, i contacted the support and quickly solved the problem.
My only regret is not shipping with MYUS earlier

Date of experience: January 29, 2015
Saudi Arabia
1 review
0 helpful votes
Follow Hamzah H.
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Jessica is fantastic to deal with, straight to the point as well

Date of experience: January 29, 2015
Italy
1 review
0 helpful votes
Follow Andrea P.
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I want to publicly thank all people who assisted me during my last delicate big delivery with MyUS, Kristen, Jessica, Macy and Court, and all the team there that have done an extraordinary job. The best service ever seen. Keep doing like this.

Date of experience: January 29, 2015
NL
1 review
0 helpful votes
Follow Roy v.
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Great service so far at MyUs and really good help by Jessica at the live chat even with the free account they take the time for you helping getting things right.

Date of experience: January 29, 2015
Australia
1 review
0 helpful votes
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Great service!
January 31, 2015

Great service! Couldn't believe how easy, and how fast this service is. I had to like chat with a rep and she solved my query straight up without fuss. Great job MYUS!

Date of experience: January 28, 2015
PG
2 reviews
0 helpful votes
Follow Michael T.
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Thanks to a Court who help me sort out my visa card verification. Thanks Court you are the best. I love MyUS.

Date of experience: January 28, 2015
Australia
1 review
0 helpful votes
Follow Craig S.
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Jessica was very helpful in answering my questions in a timely and friend, y manner

Date of experience: January 28, 2015
Brazil
1 review
0 helpful votes
Follow FELIPE F.
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Very good service
January 31, 2015

Very good service. Very fast on shipments.
But the service lacks some honesty. Duties that were paid in Brazil by the carrier were charged by the site on my CC without any of my permission.

Date of experience: January 28, 2015
Turkiye
1 review
0 helpful votes
Follow rawa g.
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I had issue for a few days now, so I used Live chat with Jessica, she just solved my problem within seconds

Date of experience: January 28, 2015
India
1 review
0 helpful votes
Follow Lixon S.
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Jessica, was very prompt in providing very accurate information, regarding questions I had on Preauthorization charges.

Date of experience: January 28, 2015