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MyUS Reviews Summary
MyUS has a rating of 3.7 stars from 5,285 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
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I want to thank Angel with her outstanding support and assistance to my request. I received fast and accurate communication with immediate action from her. Keep up the good work. I am very happy with your service.
I recently had an account issue and was considering closing my account. Angel offered me an appropriate solution and was incredibly friendly. I appreciated the sincerity and accepted the offer immediately. Thanks Angel
They shipped my package to Singapore lightning quick. It was a bulky item dimensionally but i only got chsrged for the actual weight which was brilliant. Macy was the best. She resolved my problems very quickly and efficiently.
Angel (& every staff that has served me) is very kind & understanding.
Accommodates to my needs.
Quick replies too.
They're very easy to work with.
Shipping from here is really really great - all you have to do is click a few buttons then your things are already shipped! At a cheap cost too - so worthy!
Thank you Jessica very very much! You're so kind and help me so much! Wish you all all the best!
Query to the compliance seemed to be ignore. That's when I was assisted by Jessica on live chat who easily clarified my doubts. The high rating is only because she answered my queries.
This is wasn't my 1st MyUS shipment but I was shocked that one of the cosmetic boxes was opened and the powder was scattered all over the other cosmetics! And I can send you an photo of that box
It's a great experience
I am the first time I experienced this website.
I'm relieved about the aid they provide to their customers
Today, especially that helped me and her name Jessica
She is a great and I talked to her and helped me everything I needed
Thank her,,, thank you
Quick response. Polite reply from agent Jessica. Excellent service.
My experience with the site MyUS good and excellent and I received a lot of mail over the MyUS, and also to support them fast and when you meet any problem was when necessary conversation is resolved the problem was my experience today in the conversation with the MyUS The employee Angel cooperative has she replied to My question quickly and solved the problem valuable less than 5 seconds thanks to Angel
I have just spoken with angel she was very helpful and helped me solve my queries, she was very polite and i would recommend her
I had some problems with my shipments so I decided to use the chat provided in the site.
An assistant named Angel was chatting with me and she was one of the best assistants out there. I've used the chat before and some assistants weren't as helpful as Angel.
Well, if there are people like here in MyUS then I guess things are good.
I also had a recent experience with Teresa, she helped me quickly and answered all the questions I had in mind.
Jessica was a very helpful and professional attendant, she prevent me to cancel my account
Had a small problem tracking my package, and when i contacted them, Ms. Angel attended to the query very politely and resolved the issue in less than 24 hours. Im very satisfied with the service myus provides and i will recommend them to anyone.
It was my first experience in creating a shipping request and Jessica explained everything clearly. I am satisfied. Thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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