MyUSReviews 5,285

The customer service agent "Jessica", was polite and friendly with my query and provided a professional resolution.

I find Jessica extremely helpful and very quick to help me with any issue, she is a great advert for MyUS.

I have put wrongly the price of my items. There are 3 items, but 1 invoice which come to MyUs as 3 packages, and my mistake did not read the description properly. So I make live chat with Teresa, and she is very helpful, and understand what the problem is, and fix it within 1 minute.

Then, I could send all my items straight away. All MyUS team has to be like her.

I found there's a lot of magazines sent to me. But, I never ordered these magazines. It became more and more magazines in my mail box. I don't know how to deal with it! Therefore, I chat with Teresa in the web-site. She helped me a lot and promptly handle it for me! I really want to thank her! She is so great! I love her!

I felt very at ease and I believe I have had all my questions answered

I was helped by Ashton. He was fast and clear. I was pleased with my service

Chatted with Ashton about how to manage a shipping date for items arriving on different days... I needed to consolidate this order to ship together. Ashtons advice was fast, and very thorough.

Spoke to Ashton. Resolved my query and updated the info needed. Thanks!

Myus coustumer service is simply great and all agents that I contacted were very nice and helped me with all my inquiries, the last agent was Ashton who helped me so much too.

Over the top service. Once they have received my pack they have followed the instruction I have entered on their site and they have delivered my stuff after two hours. I would like to recommend their services to everybody

Friendly and knowledgable staff particularly Jessica. Excellent customer service; highly recommended.

Chatted with jessica for help with correcting some issues with recorded prices for items in my hold.
She was very friendly, helpful and efficient.
Dealt with my matter completely satisfactorily. Great staff you have

Excellent (Jessica). Helped me resolve a problem quickly

Very fast, precise, to the point and helpful. Thank you Jessica

Jessica was very helpful in resolving my account issue.

I just want to say thanks to the 2 agents (Angel & Teresa) for them professional assists and they really made me satisfied

Please forward my message to them

I had a live chat with Jessica to help me with some concern I had.

She is very professional and helped me with my concern.

Thanks for jassica from myus.com i had a probluem and she solve it to me realy fast service thanks jassica

I've been helped by Angel.

I had a problem with my account. Since I don't use it a lot,
I was looking into my options.

She provided me with good advise, and arranged everything for me.

First class customer service!