MyUSReviews 5,285

Thanks Teresa I got very friendly support and clarify the insurance policy and added note for me to discard all unwanted boxes to save extra shipping costs.

Its nice to chat with you in live chat in myus.com
Today with (Teresa)

Really smooth system for shipping overseas. Shipping rates are what you see posted - no extra charges. Highly recommended.

I was requesting for information to ship essential oils and your staff Carl was most knowledgeable and helpful. VERY impressive. I got my answers about shipping COSTs, quantities and restrictions in less than 15 mins! I have tried asking other companies before but the customer service either gave wrong answers, didnt bother to help calculate or couldn't even ship. Excellent experience here. THANK YOU.

I wanted to say that I was pleased with my experience with Teresa in helping me return an item that had been sent to me by Apple. She was polite and efficient.
L9601

With this company I feel like as am living in the Us even that Iam living in Saudi Arabia; my shopping is collected to me then when I finished shopping after some days this company send the whole goods to me here in fact I am so happy and so satisfied since the first time I dealt with myus.com actully I said then we are living on a small happy small planet God fix us to peace and happiness and blessing of you on us all.

I've got a very great service of the employee Jaseka replied to my inquiry very well thank you

Although their response times can seem long, it is only because the good folk in the support offices of MyUS are being thorough and intelligent. They care. Joan at the Personal Shopper desk will stay on late to catch supervisors in California who arrive at their jobs late. Joan, and all the women with whom I have dealt at MyUS show an empathy which is unparalled in contemporary business.

Living in a country that isn't recognised like North Cyprus it's always hard to buy and ship items from other countries but MyUS is just the perfect tool. Customer service agents explained everything and made life easier, constant email updates at each step. Shipping cheap and efficient. I will definitely use MyUS again and would recommend anyone to use it

I described an issue verifying my credit card. Brie was very helpful and solved my issue quickly.

I had a great experience with one of my US support team (Brie). There was very fast replies and the issue resolved very quickly. Thanks Brie for your work. You Rock :)

Teresa and Macy were able to support me fast. Thank you so much!

I just wanted to relay the excellent service experience i just had with Julie. Not sure how else to identify her so that you can pass along my sincere thanks. She was quick, helpful, understanding and very friendly. Kudos to whoever hired her.

Mrs. Julie should be called Mrs. Five Stars. Patient, fast and simple.

Julie help me to add my credit card to my account and assured me the credit i received will be paid back into my account. She was extremely helpful and very reassuring. By far on of the best agent i chatted to on MyUS chat!

I got a no fee 1 year membership account with no strings and no hassles. Julie was my Livechat buddy and she was awesome!

Jessie has helped me twice - very sharp and helpful