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MyUS

3.7
myus.com

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MyUS Reviews Summary

MyUS has a rating of 3.7 stars from 5,285 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 87th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559

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Canada
1 review
0 helpful votes
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Agent Went over and above
June 19, 2015

Thank you Kelly for going over and above to help me. :)

Date of experience: June 16, 2015
Australia
1 review
0 helpful votes
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Excellent Service
June 19, 2015

I have been getting my orders through MyUs and the experience is awesome. Of all my orders, the shipment is fast, I have not received any damaged orders and a very helpful support team.

EXCELLENT SERVICE

Date of experience: June 16, 2015
Canada
1 review
0 helpful votes
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Missing item
June 19, 2015

I had an item that was not showing in my inbox but was showing delivered and everyone I delay with was great. They located the item and gave me a free urgent upgrade because it took a little time, But it was done very quickly and effectively as I now have my item! Thank you to Carl and Jessica

Date of experience: June 16, 2015
Saudi Arabia
1 review
0 helpful votes
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Great Company
June 19, 2015

Great company and great service
And I love when I am talk with Julie in live chat
Its very specialized and collaborator

Date of experience: June 16, 2015
Saudi Arabia
1 review
0 helpful votes
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Credit Card Verification Failure
June 19, 2015

I had a problem with the credit card verification and I contacted live chat and a guy named Devin kindly assisted me with this matter and he solved the problem in a couple of minutes.

Date of experience: June 16, 2015
Libya
1 review
0 helpful votes
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Provide the best services and best Customer Support service

Date of experience: June 16, 2015
Sweden
1 review
0 helpful votes
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After struggling with getting the address correctly in the period of over a month. I wrote to your customers service, and here I got a super service of the very helpfull Kristen. Thank you very much for your help Kristen.
I am so glad to do business with MyUS.
Wish you all a great summer, all the way from Denmark

Date of experience: June 16, 2015
Kazakhstan
2 reviews
0 helpful votes
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Live Chat Kelly and Macy
June 18, 2015

I'd like to appreciate Kelly and Macy for their assistance. It was great to chat with these ladies, I appreciate them for their kindness, fast respond and profeccional aproach to the subject of my problem.
Thanks a lot Kelly and Macy-)

Date of experience: June 15, 2015
Saudi Arabia
1 review
0 helpful votes
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Good
June 18, 2015

A little bit slow in response but it was good
Thanks kelly

Date of experience: June 15, 2015
Yemen
1 review
0 helpful votes
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Great Company
June 18, 2015

Hi
I was a pleasure to be a member in Myus

Good company and really good customer Service

I recommend Jessica in the live chat service
She's really a good agent and she helps you with your issue's
I wish all the best for this Company.

Best regards

Date of experience: June 15, 2015
Japan
1 review
0 helpful votes
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Thank you for your help
June 18, 2015

Thank you for your help, Jessica!
I couldn't finished to resister before, but I could do it finally,
Thank you so much.

Date of experience: June 15, 2015
Singapore
1 review
1 helpful vote
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Singapore has tough customs!
June 18, 2015

When delivering food or over the counter medicine Singapore customs always requires an ingredient list. So please include the original packing slips or receipts in the package.
Thanks!

Date of experience: June 14, 2015
Kuwait
1 review
0 helpful votes
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MyUs it is Favorite
June 17, 2015

Great customer service. I was speak with Alison he was very kind and helpful thank you.

Date of experience: June 14, 2015
Qatar
1 review
0 helpful votes
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Assisting about a problem
June 17, 2015

I was having a problem in my package address and i contacted live chat with and agent called Jessica and she was very help full. I thank her and i thank the myus site for providing such a useful live chat. And thank you

Date of experience: June 14, 2015
Japan
1 review
0 helpful votes
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Jessica wonderful!
June 17, 2015

She gave me support firmly in my clumsy English.
She is very reliable person.

Date of experience: June 14, 2015
Angola
1 review
0 helpful votes
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Help
June 17, 2015

I had got a good experience because operator Jessica help me kindly,

Date of experience: June 14, 2015
Australia
1 review
0 helpful votes
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Excellent
June 17, 2015

Very co operating with customers I had a nice experience with Jessica

Date of experience: June 14, 2015
Saudi Arabia
1 review
0 helpful votes
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Services
June 17, 2015

I received a damaged piece and I ask to return it back and mr Alison help i am awesome and epic in this thank you and I appreciate it

Date of experience: June 14, 2015
Japan
1 review
0 helpful votes
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Great Experience
June 15, 2015

When I was having problems with the sender putting the wrong address in for a debit card I was furious! I spoke with MyUS right away and they sent someone down to receiving to make notes to look for that package for free when it's normally $5. They were so nice, polite and most importantly fast, we found the package and within 2 days it got from Florida to Japan all thanks to them.

Date of experience: June 12, 2015
Saudi Arabia
1 review
0 helpful votes
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Great Service
June 15, 2015

Wonderful!
Kelly was so patient & kindly explained eveything & Answered all my questions :)

Date of experience: June 12, 2015