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MyUS Reviews Summary
MyUS has a rating of 3.7 stars from 5,285 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
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I'm a new member
I was warned spot my shipment
And I yous a live chat
And wat I get
A very easy to find your answer
And helpful
Thanks
Many thanks to Mr. Pedde for helping me out getting a package expedited from In Review to Ready to ship. Rockstar customer service, I appreciate it a lot!
Great service and helpful support. Was talking to Anne about my personal shopper orders and she's quite helpful explaining the details!
It was very fast and informative, and very helpful of collen Anne c, to reply and answer my queston.
Online chat is very helpful to have interactive prompt answer needed
I had a great experience with the agent Amor. He was able to answer all questions promptly, helped with the processing of invoices, and offered valuable advice to ensure my packages arrive quickly with minimal shipping costs.
Thanks to Lovely she helped me retrieve my account quick :) It took little extra time to connect to the chat support but when connected it was fast.
Thank you, Colleen Anne C., for assuring me that I will no longer encounter blank descriptions (i. E. "DVD - Pre-Recorded") for DVDs that are logged/registered in my MyUS suite.
I had an account query. Colleen Anne C. Attended to my query and quickly put my mind at ease with an adjustment. Great customer service. MYUS.com knows how to treat their customers
Lovely was very helpful and to the point. I appreciate having this kind of feedback from a business.
I was having a UX issue with the website and it was very frustrating not to be able to find my package which I paid for just a minute ago. Colleen Anne quickly understood and solved my problem. She also helped me navigate the website.
My 2nd time to ship each time great speedy response to my queries.
Thanks Kamal thanks Lovely for your help very much appreciated.
Talal made my experience with MyUS very pleasurable and I will definitely recommend MyUS to friends and family!
Satisfied customer *****
Thank Colleen Anne C. For support in waiving the storage fees for package 01-332-3999. Without this i can't ship my packages.
I've been trying to return an item and MR. Pedde Jeff D. Has been very helpful. Excelent service. Thanks and regards
Its indeed excellent and quick! 100% positive feedback with fast customer care response. Will always recommend others with your best and effective shipping company!
Thanks you!
Pedde Jeff D was very helpful... i made a mistake about a value and he help me fix it. Beeen doing business with then for a year now...
I had a problem with an invoice and the agent (Pedde Jeff D.) solved it for me... i entered a wrong value for an item and didn t succeed to fix it...
Talal was really helpful and explained clearly the situation. He also entered all necessary information and details required to make the shipment ready.
Colleen Anne C. Was very responsive to my questions and I'm very satisfied with how she handled my queries.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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