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From the business
Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
MyTrip Reviews Summary
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
This summary is generated by AI, based on text from customer reviews
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I refreshed the sight where I was looking up my flight multiple times and the price never changed despite Mytrips telling me there was an increase on the price within the 5 min I took to book the flight at the price that it was given to me in the beginning. Every single time it stayed the same until the end. It kept saying at the very end there was an increase of $40 and change!
Good website to book tickets! I have booked before and this website can be trusted
MUY LENTO, DEBEN MEJORAR ESO... SE SALE MUCHAS VECES DE LA APLICACION.
Fairly quickly to book have used before, but survey to long to type
Muy buena experiencia, incluso más barato que desde la aerolínea
All good, so far. I used the website before and everything went right, I'm expecting the same.
Quick cheap and reliable, Has came through for me with last minute bookings over and over again
I NEVER received an confirmation email from you guys and also really confusing to get my boarding pass… :(
Information is cleared, quick process and very good service
Very quick and easy to book a flight with mytrip thank you!
Todo muy bien, salvo algunas dificultades para registrar el nombre del país. Gracias.
Requires us to input the same information several times for multiparty ticketing.
Agil y rapido muy facil de seguir. Muchas formas de pago. Muy biueno
Very smooth and simple
Cheapest and reliable
Highly recommended
Never have I experienced my flight being cancelled, a couple of hours after booking, for the 5th time! Why canceling? If there is no flight then update the web! Remove it!
MyTrip booked me impossible flights and then refused to refund or exchange me. Do not use this company they are scammers and will do nothing but sell you a lie and then blame it on you because "you agreed".
Their customer service is TERRIBLE.
Too many options to confuse your customers. Other than that it went smoothly
Easy and pleasant booking experience. I will use it again and also refer others.
Too much extra options that you have to say no too before going forward
Beautiful and Efficient professional experience i love it
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members