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MyTrip

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!


mytrip.com
Founded in 2007
Sugar Land, TX, United States
+260
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MyTrip Reviews Summary

The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.

This summary is generated by AI, based on text from customer reviews

service
784
value
747
shipping
521
returns
648
quality
700
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Satisfied customer
September 20, 2025

I travel often, Mytrip is easy to navigate and no surprise fees. Pretty straight forward

Date of experience: September 10, 2025
California
1 review
0 helpful votes
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Smooth and easy booking engine
It was very user friendly and the price for my trip was very affordable

Date of experience: September 9, 2025
Maryland
1 review
0 helpful votes
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Unexpected unfolding "prices" during the process. Otherwise it was fine.

Date of experience: September 9, 2025
California
1 review
0 helpful votes
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Easy to use, very straight-forward, good price, but too many other paid options

Date of experience: September 8, 2025
Florida
1 review
0 helpful votes
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Delays in flight confirmation
September 18, 2025

My trip consistently has delays in flight confirmation, leaving me unsure if my flight is confirmed or if there is an issue with the flight

Date of experience: September 8, 2025
California
1 review
0 helpful votes
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Recommend to everyone..
September 17, 2025

Recommend to everyone.
Very responsible prices
I really like this website

Date of experience: September 7, 2025
Viet Nam
1 review
0 helpful votes
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Could not update language or currency without starting completely over from scratch.

MyTrip attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 7, 2025
Washington
1 review
0 helpful votes
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You guys scams me on the ticket price
September 16, 2025

You guys scams me on the ticket price. No way the flight I selected is high demand. And y'all changed the price at the very last step. Genius! But this is gonna be the last time I'm using your website.

MyTrip attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2025
Mexico
1 review
0 helpful votes
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Great app easy to use easy to navigate recommend to friends and family members

Date of experience: September 5, 2025
California
1 review
0 helpful votes
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Easy to book a flight
September 15, 2025

Easy to book a flight. I used this last April with my flights and never got any issues.

Date of experience: September 5, 2025
Washington
1 review
0 helpful votes
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Stop trying to sell me all the extra stuff! I hate having to opt out of everything

MyTrip attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 5, 2025
Singapore
1 review
0 helpful votes
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So far, so good
September 14, 2025

So far, so good. I am always more inclined to provide a review after the trip is accomplished

Date of experience: September 3, 2025
Texas
1 review
0 helpful votes
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Easy to understand and book flights and they have the best prices around

Date of experience: September 3, 2025
California
1 review
0 helpful votes
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Quick, efficient and user friendly booking site. This second time I used Mytrip site and I am quite satisfied. I live overseas and have a US bank card, this is often a problem making payment online and in a foreign country.

Date of experience: September 2, 2025
Azerbaijan
1 review
0 helpful votes
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Excellent service, quick and quality, so nice and easy, just click and go

Date of experience: September 2, 2025
Egypt
1 review
0 helpful votes
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Good price, but you should have a traveler account, it will be good

Date of experience: September 2, 2025
Canada
1 review
0 helpful votes
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They increased my rate at the last minute and saying it's because my flight is in high demand. Of course they didn't know the flight was in high demand before I gave them my card information. How would they know? Haha!

MyTrip attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 1, 2025
California
1 review
0 helpful votes
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Fees- stay away!
September 11, 2025

Horrible
Booked the trip
Canceled 15 mins later.
You still charged a fee even though the airline refunded all.
You got $88 from me. But you will never see my business again. And not only do I travel a ton but I book most of the travel for all of my family too.
Short term gain… long term loss
And I will bad mouth you TO NO END!

MyTrip attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 1, 2025
Texas
1 review
0 helpful votes
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Thank you, finding a flight was so hard until I found you guys <3

Date of experience: August 31, 2025
Costa Rica
1 review
0 helpful votes
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Nunca supe los detalles de mi vuelo
September 10, 2025

Mala experiencia, ha Sido muy difícil navegar en la página y encontrar la información de mi vuelo

Date of experience: August 31, 2025