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Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
MyTrip Reviews Summary
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
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برجاء ارسال تذكرة الطيران الخاصه بى على الايميل
برجاء ارسال تذكرة الطيران الخاصه بى على الايميل
Was left stranded at Siem Reap airport because this tinpot effort of a travel agent didn't inform us of a flight change. Had to pay for another flight to avoid messing up other pre planned trips. Tried to get a refund but got more chance knitting fog... TOTALY USELESS CUSTOMER SERVICES JUST KEEP PUTTING YOU ON HOLD AND FOBBING YOU OFF!
Would rather take the chance of booking a trip on the TITANIC with a bloke in the pub rather than trusting these muppets with my travel plans
Hey "THANKS FOR NOTHING! SCAMMERS
The same package would have been cheaper to book through the airline. Fare advertised as significantly lower to lure a prospective customer. But luggage fees are higher. And seats that should be free are charged fees. All these fees are shown only later on. Will never use this dubious service again.
Didn't find where to change currency and language on the website, had to install the app, still couldn't change the currency.
A very smooth experience, This is 100% secure app for buying ticket.
In booking a flight for 250 I was charged 100 more while paying. I repeated the booking a few times and it always asked to charge me more before confirming.
It was easy to use and was also efficient. I would use mytrip again. Thanks.
Straight forward on website. Well organized. Quite thorough.
Fairly easy to use. Prices low but, a lot of add ons. A lot of options for making a payment.
I have made a mistake in name spelling, so I have contacted support via the chat. They responded quite quickly and requested the passport to correct the name. Now I'm waiting for the result.
My father passed while overseas and I had to make an emergency trip to collect my mother, and the remains of my father - Was not booked with My Trip and we accidentally had the dates for 3 months from now, called up our agent and explained the situation, they told us we had to pay a service fee, I explained my father had passed and they waived it all within 10 minutes, as you'd expect.
Now with MyTrip, I spent nearly 3 hours communicating with their "customer service" centre, and explained that my autocorrect had added a single letter to one of the passenger's names, and I didn't notice until the confirmation email, as I have been stressing and the detail had slipped through. The first agent refused outright, without even offering to escalate it, the second agent lied to me about waiting times for escalation, and assured me it would be waived, the third (who surprisingly was actually helpful) also explained that it'll likely be waived, and I would find confirmation of it within an hour.
I can't say I was surprised to find out a family member dying isn't enough for these people to have any sense of human decency or compassion, and was presented with a poorly worded email, barely explaining that they can't waive the fee because "the circumstances aren't enough".
I hope people read this, and realise the MyTrip people aren't here to help or assist you in any way, but merely to scam you wherever they can.
Absolutely pathetic.
Changes the price at the last minute of booking where they know most costumers will go along with the new price bc they went thru all already
Sorry, the ticket price has been deducted from my account twice. Please confirm. Thank you
Don't give you the refund. I have been talking to them for more than 30 calls. Always lies to you, and very unprofessional company. Better buy a ticket that costs more and sleep well at night
I purchased a ticket and my return flight was booked for a different day. I received a confirmation with the correct date but when I look at the ticket the date of travel was changed after.
I tried to book this with your online agent and the price and the fees together were outrageous.
Why isn't the travel documents apparent?Not the best layout I've seen for flights but a very good price.
It was my first time using this site.
Easy to use.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members