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MyTrip

3.2

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From the business

Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!


mytrip.com
Founded in 2007
Sugar Land, TX, United States
+258
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MyTrip Reviews Summary

The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.

This summary is generated by AI, based on text from customer reviews

service
783
value
746
shipping
521
returns
647
quality
699
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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ALL WAS EXELLENT BUT IN THE LAST MINUTE WHEN I WAS READY TO PAY THE TOTAL AMOUNT, THEY ADD A NEW FEE BY SOMETHING WITH THE AVIAVILITY (AROUND $70 MORE). I HATE THAT BECAUSE I AM NOT PLAYING.

Date of experience: December 3, 2025
DO
1 review
0 helpful votes
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I feel deceived
December 11, 2025

Hello,
I hope you are well. I made a reservation through MyTrip, but I still haven't received the airline's confirmation or my flight confirmation number. This situation is making me very anxious.

Could you please verify the status of my booking and send me the airline confirmation as soon as possible?
Thank you in advance for your assistance.

Date of experience: December 1, 2025
Egypt
1 review
0 helpful votes
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Louzy experience
December 10, 2025

Very bad service- No assistance- no problem solving- unfair refund for trip cancellation-no response- just automatic repeating same thing- they deserve less than minus 10 stars

Date of experience: November 27, 2025
Paraguay
1 review
0 helpful votes
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BUEN SERVICIO, RAPIDO, SENCILLO DE ENTENDER Y SIN COMPLICACIONES.

Date of experience: November 26, 2025
Peru
1 review
0 helpful votes
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ME SUBIERON EL PRECIO AL ULTIMO PASO SIN EMBARGO EN OTRAS PAGINAS ESTAN MAS BAJO

Date of experience: November 22, 2025
Peru
1 review
0 helpful votes
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Good flight options that I didn't find anywhere else, but I am not able to purchase checked bags ahead of time, for some reason.

Date of experience: November 19, 2025
Oregon
1 review
0 helpful votes
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The most convoluted way of booking the flight ticket, designed to trick you into buying an extra, nonsensical garbage. Impressive...

Date of experience: November 15, 2025
California
1 review
0 helpful votes
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Really bad and worst service
November 23, 2025

We booked a ticket and it's less than 24 hours window, exactly 15 hours from booking. Trying to cancel the ticket but penalty for cancelation is $450 which is ridiculously too high and half price as booking fare and essentially you can't cancel once booked on this site and stay away from using this service.

Date of experience: November 13, 2025
Peru
1 review
0 helpful votes
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Tks xoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxo

Date of experience: November 7, 2025
Texas
1 review
0 helpful votes
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It feels really tacky to have to weave through all the al a carte items presented in check out and being charged for every small item like seat selections. Not a fan.

Date of experience: November 7, 2025
Uruguay
1 review
0 helpful votes
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Compré un pasaje aéreo y todo fue muy claro, los costos, la franquicia de equipaje, etc. El pasaje no aparecía en varios de los otros buscadores.

Date of experience: October 19, 2025
Uruguay
1 review
0 helpful votes
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Recomendable
October 25, 2025

Muy práctico con diversas combinaciones que facilitaron encontrar lo que estaba buscando.

Date of experience: October 15, 2025
VE
1 review
0 helpful votes
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Muchas opciones que hay que rechazar para no tener un cargo extra

Date of experience: October 14, 2025
Rwanda
1 review
0 helpful votes
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Be Efficient and Simple to Fill out the form on your website. But Next time all customers to add Infants on a separate seat as an option, not obliged to have them on the lap.

Date of experience: October 11, 2025
Texas
1 review
0 helpful votes
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Will not book again
October 21, 2025

A person shouldn't have to wait for a tkt to be reviewed and ifr it to yltaie up to 72hrs. I had a time sensitive flight, so I woke up to a refunded tkt instead of it being approved.

Date of experience: October 10, 2025
Japan
1 review
0 helpful votes
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Booking site
October 19, 2025

It's my first time to use this site, hope it will be useful, if it's good and continue to book my future flights on this site

Date of experience: October 9, 2025
Bahrain
1 review
0 helpful votes
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I always use mytrip to book my flights. And its a smooth easy process every time.
Yes, I had to wait months once for a refund, hence, the 4 stars. But they came through so. Thank you

Date of experience: October 9, 2025
Ghana
1 review
0 helpful votes
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Booking reservations
October 16, 2025

I think the platform is great for novices to maneuver during booking. I am however not sure why passport ID has no field for completion. Moreover, I think the order number should be complemented with the ticket number.
I will be glad if these can be explained to me.
Thank you.

Date of experience: October 6, 2025
Indiana
1 review
0 helpful votes
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Not a very smooth experience
October 15, 2025

They should not increase the prices while still filling the form. The time to fill the ticket details and pay should be increase to 50 mins. Also I didn't like the voucher part. Atleast for first time users it should allow some discount with a minimum of 10%

Date of experience: October 5, 2025
Florida
1 review
0 helpful votes
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My favorite Site
October 15, 2025

I consistently have a great experience with Mytrip. The pricing is excellent. The service if necessary on a booking has always been courteous and efficient. If there are multiple sites to book at the same price I always select Mytrip.

Date of experience: October 4, 2025