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Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
MyTrip Reviews Summary
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
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I paid slightly more to use MyTrip because they had better reviews than similar agencies, but that was a mistake I seriously regret. I booked an itinerary with two different airlines. There was a minor typo of one letter in the name on all of the trips, and with one of the airlines there was a major typo of 3 letters this last typo was caused by the MyTrip system. I went to customer service immediately with the problem and they said it would be escalated to another department that would resolve the problem. They charged an additional fee of 44.00 USD and said that they had to escalate it to another department which would make the change with the airlines or contact me in 1-2 days. The department never contacted me and I went back to customer service three times every couple of days, and each time they gave me the same statement and said that they could not contact this mystery department within MyTrip directly. I will now likely not be able to board my flight and will lose all the money paid for the trip. This company is a black hole. Do not use them.
Went somewhat smooth, had difficulty understanding format but it was alright. Could be a bit more user friendly.
Accurate and straight forward response from each purchase site
Booking a flight on this site has been very easy. This is my second time doing so.
O agenție e evitat cu orice preț, dacă anulezi zborul indiferent de motiv nu m-ai recuperezi bani.te mai și pune sa suni tu la wizz air chiar dacă este treaba lor so facă.
Is a VISA required for EGYPT? There were MANY options for ADDITIONAL purchases, no mention of PASSPORT or VISA Requirements ALSO, I was on the EGYPT AIR WEBSITE,,,, what happened? HYJACKED?
Easy to book but baggage is expensive. After reaching the payment, suddenly it change from
Intial charge
Whoever designed and approved this amount of optional services and the ways to suggest them to buyers - i hope you get diarrhea every evening unless you decline said diarrhea in writing at the nearest post office every day
Fast and easy so far, with many options. I have to fly to Europe once a month and used different sites. I will check this one out first next time as well
I clicked on a price, got all the way to the end and then they said no longer available and upped the price. I had not been on line that long.
Everything quick and without any problems. Easy, convenient payment options, all information sent immediately by email. I like it 😉
Great interface, easy to use, clean and easy to understand, all rules for avioline luggage etc. referenced. Recommended!
I booked a flight and at payment it said the flight was unavailable but then when I went to rebook the flight, the same flight appeared but for twenty dollars more per person
Fast and easy to book in few simple steps.
Best price offers.
It is easy to book and quickly. Very happy for this booking. I will use this site again
It was easy and affordable price.
Hope everything goes well.
Thank you.
I bought ticket from Bangkok to San Francisco. I trusted this site and I got ticket because it showed me the flight was Thai Airways, I paid for window seat from Bangkok to Taipei and prepaid for window seat from Taiwan to SF, even I paid extra assistance but all information was not correct. My seat was not same as I paid and booked. From Taiwan to SF my flight switched to Eva air, my seat was changed and I sat between two passengers by force, I always choose windows seats or isle seat. It was very tight and very uncomfortable. When I explained my situation to airplane crew, they were so impolite. No help no assistance. I recommend you to buy ticket from reliable company to get assistance and you don't get to trouble.
It was easy and comfortable way where I found the best price for my trip. It was directly connected with my preferences and undoubtedly the best option of all.
While booking this flight, I got 3 options. My trip was the 3rd preference. I tried with the 2 other sites first and on last step while paying they have increased the price while my trip price remained fixed
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members