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MyTrip

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!


mytrip.com
Founded in 2007
Sugar Land, TX, United States
+260
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MyTrip Reviews Summary

The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.

This summary is generated by AI, based on text from customer reviews

service
784
value
747
shipping
521
returns
648
quality
701
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow BHARATKUMAR S.
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Great prices and smooth booking experience! I was really impressed with how affordable the flights were compared to other sites. Will definitely use this service again!

Date of experience: May 15, 2025
Australia
1 review
0 helpful votes
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Seems alright
May 26, 2025

Seems alright. More anxious about the trip than the feedback right now.

Date of experience: May 15, 2025
Michigan
1 review
0 helpful votes
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Not only are your online booking pages a nightmare, but most airlines' online booking pages are a nightmare. There are far too many choices and selections, many of which are duplicates and obviously designed to trip up customers to mistakenly buy something they do not want or need. Actual prices at the end of the experiences are USUALLY 2 or 3 times the original expected and advertised price. Airlines and air booking agencies are highly discompassionate and they apparently have one motive and one motive only, which is to take as much money as possible from their customers.

MyTrip attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 15, 2025
GB
1 review
0 helpful votes
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My booking
May 25, 2025

It was very easy to book my flight and very handy for low costs! I will use them again for any future journeys that i make.

Date of experience: May 15, 2025
Canada
2 reviews
0 helpful votes
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Easy to use and good prices!
May 25, 2025

I booked my tickets without a hassle with MyTrip and it was easy to use, user-friendly and had good prices! Thank you so much!

Date of experience: May 15, 2025
Tennessee
1 review
0 helpful votes
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This company has been so lovely for me! Every trip I have taken has worked out perfectly, just make sure you check in for your flights with the airlines!

Date of experience: May 15, 2025
Qatar
1 review
0 helpful votes
Follow Irshad R.
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I will suggest all people do not book any ticket from mytrip.com otherwise you will regret.it is important to conduct thorough research and consider a range of reviews and sources before making any travel booking decisions.

MyTrip attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 15, 2025
California
1 review
0 helpful votes
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Was very easy and clear to book extras. Will use the site again

Date of experience: May 14, 2025
California
2 reviews
0 helpful votes
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Great prices found!
May 25, 2025

Great prices found! Although you have to decline all options to get best prices.

Date of experience: May 14, 2025
Argentina
1 review
0 helpful votes
Follow Agustin F.
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Bien pero cambio el precio a ultimo momento

Date of experience: May 14, 2025
Japan
1 review
0 helpful votes
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First flight delayed 4 hours so I missed my self transfer connection. Went to the chat on My Trip and explained I had trip protection, asking how to proceed. All I got back were programmed responses based on key words in my requests. Worst response was "maybe just cancel your flight". I needed the first flight. What i needed was help with my transfer flight. And canceling it would get me a refund from the airline.

Date of experience: May 14, 2025
Saudi Arabia
1 review
0 helpful votes
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Overall Good experience in Application and better price and easy to find the options

Date of experience: May 13, 2025
Florida
1 review
0 helpful votes
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Love the traveller-friendly interface. Much prefer this to easyjet.

Date of experience: May 12, 2025
GB
1 review
0 helpful votes
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Good service and great place to find commendable ideas for travel

Date of experience: May 11, 2025
Italy
1 review
0 helpful votes
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Still haven't received my refund from another trip.
Nor have I been able to talk with anyone personally.

Date of experience: May 11, 2025
Thailand
1 review
0 helpful votes
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Good afternoon, I have not received a ticket, my order number is 1067-323-608. Please send the ticket. Thanks!

MyTrip attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2025
Argentina
1 review
0 helpful votes
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TRIP - BUENOS AIRES - - MADRID
May 18, 2025

Up until now, my experience with this site has been very pleasant. The booking process was smooth, the options were clear, and I haven't encountered any inconveniences so far. The interface was easy to navigate, and I appreciated how all the necessary information was presented in an organized and accessible way. It made planning my trip much easier and less stressful. I feel confident that everything is in order, and I'm genuinely looking forward to the upcoming journey. I hope the rest of the experience, including the flights and customer support if needed, continues to be just as positive.

Date of experience: May 8, 2025
Washington
1 review
0 helpful votes
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Great experience
May 18, 2025

It took me 10 minutes to find my flights and pay for them. The layout of the website is aesthetically pleasing and easy to navigate!

Date of experience: May 8, 2025
Florida
1 review
0 helpful votes
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I don't see my ticket
May 18, 2025

Says ticket confirmed but doesn't show my ticket. I didn't receive my flights tickets just the itinerary

MyTrip attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 8, 2025
Maryland
1 review
0 helpful votes
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I never found my flight
May 17, 2025

I bought a flight to Menorca from Madrid with a Barcelona flight, but the flight from Madrid to Barcelona doesn't exist, I'll never buy from here again.

MyTrip attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2025