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Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
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Your website makes booking long and painful process. Its not a pleasant experience
The process was quick and easy. Looking forward to a good flight
Good, although a little complicated for us, senior citizens
I booked a flight on June 19th 2025. But NEOS flight has cancelled the flight. When I asked for compensation then turned me to my trip, when I asked my trip as I booked my flight from them then they told me that I have to contact NeOS flights. Both are ridiculous. I beg you please don't book any flight from my trip they are scammer
Easy to use. Booking step by step is well clarified. Not sure if there is frequent guest benefit as a member
Very nicely organized. The only thing I would do better is explain the self-transfer procedure.
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Excellent, I recommend to use MY TRIP, cheap tickets, and very easy to access.
Will definitely book again.
This is the most disreputable company I have dealt with. They advertise one thing and scam you with a higher price.
Price jumped 43$ while booking it. Not sure if it's part of a gimmick
It was too hard to navigate all the extras. Then at the last minute after i paid, they said the price went up. There was no cancel button. Then it said it would take up to 3 days for my flight to be approved. I could have booked it directly on the plane's website for the same price but with less hassles.
Price increase when ready to book. This is the 2nd time I've seen it on this webpage and wonder if you always do the same thing. In future I wont use this company for this reason.
Worst travel agency I've ever dealt with. The rep I dealt with was extremely stubborn. After a mistake on their end during the booking, they wouldn't give me a simple courtesy change of name.
Answer: [email protected] although don't expect a timely response (if any)
Answer: NO! They won't provide any service, unless you pay a penalty. Even if you need assistance for a situation that is outside your responsibility. This is really the type of sales an marketing organizations that ads nothing, just takes commissions and turns away when they need to deliver. Stay away!

