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From the business
Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
MyTrip Reviews Summary
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
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I just bought a plane ticket on the MyTrip website, the transaction was easy and the travel ticket was sent to me immediately. I'm waiting to make my trip for a clear final idea. THANKS.
I like the layout of the website and how easy it was to navigate
Good app I had no problems with it, just asked if I wanted to pay for a ton of extras but oh wlel
Great service and good transaction through all the process
Quick and easy to book. Will see how the customer service looks like if need particular help later.
Mytrip website is useful and easy. I booked all my flights in 2 minutes. Thanks Mytrip.
There are too many choices and it confuses the person who ends up paying more money in order to buy the ticket one needs. It's an unfair system where money making is the goal.
Price was exactly as price on skyscanner and very easy to book
False advertising: $230 added for carry-on luggage. $150 to choose seats on 4 flights. $3 to get a text message with your booking information haha. Lots of other upsells. What was advertised as a $600 flight ended up at almost $1000. I guess this is the world we live in now...
In Kayak page I added hand baggage. It did not transfer to mytrip. No option to add hand baggage in mytrip. What should I do now? :(
Muy bueno y confiable lo recomiendo siempre. Es efectivo y puedes confiar
Great experiences, like and very easy to booking my trip...
Not happy with the 'extra charge' right at the end, after I had put in my credit card details. Am doubtful that this is "due to high demand" as the international reservations system would have figured out that beforehand. How could I be persuaded to use you again? Tim
Too much asking adds on
I rather go business class to make sure I get all perks
That sneaky price increase at the end 👊🏽 or else it woulda been 5 star as. I appreciate the check in though
Great Service and super friendly website. Will be purchasing here in the future
Very helpful and efficient. Some of the options should be included in the price - like a standard seat selection fee.
Quick and simple however the site does not work that great on mobile
I had to try 3 times to get the reservation done, says time out
Really good prices for the tickets, fast and easy to navigate website, varios booking and assistance options
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members