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From the business
Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
MyTrip Reviews Summary
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
This summary is generated by AI, based on text from customer reviews
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Wasn't happy when I worked my way to the payment page only to find out my session had expired and then cost of the flight increased.
Raised price as I was paying for it, not cool. May not trust this site again.
Wonderful price, however I feel MyTrip tries a bit too much to make me add things I don't want (selecting my seat, insurance, etc.)
I do understand and respect that's it's good for business, however I do feel it can be a bit much sometimes. However, I am still very happy with my purchase, and I hope to use this website again!
Easy and quick booking. Great App and helpful any one، i advise everyone to use it. Keep it up guys
This was ny first time using Mt trip and if my ticket arrives as scheduled it would've been a success, thanks
No surprise price hike during booking session, and simple website.
Everything went well - I would like to be able to choose my seat from a seat map.
It's ridiculous to me that you're charging for EVERY LITTLE THING. Even to receive SMS messages about our flight…
The booking process takes too long and too many options to rad through and select or deselect…have to have a masters degree to do a booking on here
Excelente, nunca tuve ningun problema, muy rapido y la atencion en caso de dudas es buenisima.
Very smooth booking process, the ticket delivered to my mailbox within a minute
Too many fees to click through. Not intuitive or easy to navigate.
Fast and easy. Looking forward to doing more bookings. Will use this site again,
I like this site, and it is very easy to follow the suggestions.
TUVE QUE HACER LA OPERACION VARIAS VECES, PORQUE SE TILDABA LA PAGINA PERO AL FINAL LO LOGRÉ
First two times it would not process at all and the contact information was not helpful as it was a circular response and if no confirmation number it was not helpful. Is due with the credit card but no message came up other than repeated requests for text confirmation or email of the cc than the site would spin n go back to the request. Very frustrating and worrying cause could not tell if the booking went through or not
Very easy and reasonable. I'm glad the website is available.
There are too many misleading questions. Seems untrustworthy.
I don't like having to wade through all the prices for everything.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members