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MyTrip

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!


mytrip.com
Founded in 2007
Sugar Land, TX, United States
+260
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MyTrip Reviews Summary

The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.

This summary is generated by AI, based on text from customer reviews

service
784
value
747
shipping
521
returns
648
quality
700
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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So far so good!
July 26, 2025

So far so good! Hope stays this way to make the whole experience great.

Date of experience: July 16, 2025
Arizona
1 review
0 helpful votes
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I would give 5 stars but this is the first time I use this company. I'm not sure how the whole process will turn out yet.

Date of experience: July 16, 2025
Turkiye
1 review
0 helpful votes
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Offered affordable flights
July 26, 2025

Easy to use, offered affordable flights. Reliable. Thank you.

Date of experience: July 16, 2025
Azerbaijan
1 review
0 helpful votes
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Excellent site
July 26, 2025

Everything is going smooth help us on our trips, the price is good compared to other

Date of experience: July 16, 2025
Argentina
1 review
0 helpful votes
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Buen precio
July 25, 2025

Compre aereos x Mytrip a buen precio y de forma rápida y segura

Date of experience: July 15, 2025
California
1 review
0 helpful votes
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Oh for gods sake!
July 24, 2025

Oh for gods sake!
I just wanted to compliment you and you forced me to add characters

Date of experience: July 14, 2025
Canada
1 review
0 helpful votes
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Went Smoothly but a lot to fill in. Hopefully everything goes well

Date of experience: July 14, 2025
California
1 review
0 helpful votes
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It was great, same price charged as offered without any additional charges

Date of experience: July 14, 2025
California
1 review
0 helpful votes
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Excellent!
July 24, 2025

Excellent! Was easy and fast with reasonable prices. Thanks

Date of experience: July 13, 2025
Missouri
1 review
0 helpful votes
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It was good and easy to comprehend. Navigating the site was streamlined with no issues.

Date of experience: July 13, 2025
Rhode Island
1 review
0 helpful votes
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Too much trying to get extra money out of me. Annoying as hell.

MyTrip attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2025
California
1 review
0 helpful votes
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You mfs charged me an extra $20 because
I took 10 minutes to check out. Nah fam not cool eh

MyTrip attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2025
Switzerland
1 review
0 helpful votes
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Good experience
July 23, 2025

Good experience. Easy to order and select flights. Happy to do again.

Date of experience: July 12, 2025
Uzbekistan
1 review
0 helpful votes
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Where quick app
July 22, 2025

I like ith this app and service no eni trabl waiting all nice and quick, 👍

Date of experience: July 13, 2025
New York
1 review
0 helpful votes
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Fast, easy and pleasant, I'm grateful for the seat selection option, I'll be sure to use this app again, thank you

Date of experience: July 12, 2025
Iraq
1 review
0 helpful votes
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It was an easy and fast home booking thnx BbsjakkamSnbsjakkK

Date of experience: July 12, 2025
Michigan
1 review
0 helpful votes
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All the add on are ridiculous………………………………………………………………..

MyTrip attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2025
New York
1 review
0 helpful votes
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It was an easy booking for me, so far so good. I hope you will continue serving your clients well.

Date of experience: July 12, 2025
Germany
1 review
0 helpful votes
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My booking experience is good and its not complicated. Convenient

Date of experience: July 11, 2025
Florida
1 review
0 helpful votes
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Wasn't happy when I worked my way to the payment page only to find out my session had expired and then cost of the flight increased.

Date of experience: July 11, 2025