Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
There are too many misleading questions. Seems untrustworthy.
I don't like having to wade through all the prices for everything.
Poor experience. You increased the price while I was paying. Bad practice!
Easy, fast and great price! Amazing added value. Very happy
Hi thanks a lot for this very good service best regard see ya at next flight
This is an excellent way to book any and all your flights - fast and easy!
From 107.5 euro the price was raised to 144.5 euro while ordering tickets
Easy to navigate, it was helpful. Too many questions and options but on top of the price of the tickets
Muchas gracias Dios primero viajaré en el nombre de Dios espero toda su confiada en ustedes I no le defrauden por favor gracias
Awesome -easy site to navigate, no surprises. Just a seamless process.
Too many paid options. I just want a ticket. No insurance or other things.
Love that the price was cheap - just not the easiest website to navigate.
Answer: [email protected] although don't expect a timely response (if any)
Answer: NO! They won't provide any service, unless you pay a penalty. Even if you need assistance for a situation that is outside your responsibility. This is really the type of sales an marketing organizations that ads nothing, just takes commissions and turns away when they need to deliver. Stay away!

