MyTripReviews 2,980

KUDNXL. Someone woke up and decided to cancel my flight to Las Vegas CGKPZQ 6 days from my scheduled departure. Despite never asking for this cancellation, no one had the common courtesy to call me and advise. Had I not called to investigate upon receipt of an illegitimate-looking email, I would've only realized this nonsense at the airport.

4 days have since passed and I have now spent over 6 combined hours on the phone with reps in India (Sanar, Akash, Gautam, Subhadeet, & Gagan). My issue remains unresolved and my ticket is yet to be reinstated. I am now 2 days out from my planned departure with my friends, yet no resolution. They keep asking me to wait longer to review my calls to verify that I did NOT ask them to cancel said flight. Even after speaking with the same representative who confirmed that he remembers speaking with me and that I in-fact did NOT ask them to cancel said flight, I am still in limbo without my ticket.

I have now filed an official complaint to *******@etraveli.com. Updates to follow.

I paid for 4* but room was disaster due to bathroom fitting was falling shower holder toilet roll holder bin was jammed and dirty and worst part is no exhaust fan in bathroom In room the drawer handle was worn out Basically this is old tired hotel and very over priced Charges for two adults hidden under with 1 child and 1 adult fare and taxes gst etc Worst part they charged me extra money for water bottle in buffet breakfast There weren't up front charges
My serious advice go for any other hotel or see everything then pay..

This business is a big unethical money making machine. TOTAL SCAM. I had to rebook my flight and they wanted to charge me $******* for a one way trip that i need to rebook! I have looked at Cathay Pacific and voila, the flight costs on the day I have asked to be rebooked was only less than $2k. And by the way, they wouldnt even give you other options.

To add to my dismay, you have to pay for an extra charge when purchasing the ticket if you want to be entertained as you call them. Otherwise, when requesting for a booking change, you will have to wait for until forever.

My piece of advice is NEVER EVER BOOK THROUGH this site. Do not support this business that does not really care about its customers.

This is a global known thing that a return ticket is cheaper than a One way ticket. I booked a one way ticket with Mytrip from London to Mumbai by paying more than what the return ticket would have cost. I know this because on the same day within few minutes difference i have booked a return ticket for me from another agent. Now what travel troleey smartly did is booked a return ticket, kept this information secret and sent me a one way ticket, When i browsed the airlines website, I saw a return ticket. I called MyTrip to cancel the return ticket and they do not want to do that saying this is a system thing and I can complain anywhere I want.

We saved $300 USD on 4 tickets. The airline changed the time of one flight, which was making us miss our connection. The airline doesn't want to help us and they defer to thd agency. We had to pay 100 euros to get service. Actually, we are NOT getting service. Wr are calli g daily, getting placed on hold, and sometimes after long waits the calls drop. They kerp telling u sc not to worry. But we do worry because they are nor fixing ouf problem. As it is now, we won't make it to the Philippines because we will miss our connection. Now we saved $300 but how good is that if we can't make it there? Also you need to substract the $100 euros they charge just to give sevice. And as of now, we paid about $40 US of international call fees.

Don't do it.
Go with the big guys.
Expedia or Kayak.

Had terrible time with MyTrip and I would avoid at all costs! They take your money but not keen to refund when airline approved.

My son and I bought same ticket as surprise from Melbourne. Airline agreed to refund but MyTrip have not as yet done this. This is since Nov 2018 this has been going on! Terrible customer service who really don't care and not interested. Promise to escaulate but nothing happens.

They are not fit for practice and I will be reporting to ABTA, ATOL and Financial Obudsman if no refund by end of March!

Be warned of this company!

It's been TWO WEEKS I am trying to cancel a flight ticket with them and NOTHING happens! NOTHING! I call them, wait, AT LEAST 15 MINUTS to talk to someone and the only answer I hear is "we are waiting for the flight company to respond our request". When I call the flight company they say "there's no request at all here".
CRAP COMPANY! Bunch of liars that are stealing money from people!