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TickTalk

4.6

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From the business

The trailblazing team at TickTalk designs the most advanced children’s smartwatches that foster a positive relationship between family communication and technology. By emphasizing responsible and healthy usage, over 275,000 families in 80+ countries trust a TickTalk smartwatch for their kids and preteens. Prominent media outlets praise TickTalk, including CBS News, Wirecutter, Time Magazine, Today, Parents, and USA Today, who have named the smartwatches among the best.

Our latest model, TickTalk 5 includes all the core features TickTalk families love and trust to stay safely connected at an affordable price. This deluxe tool connects to a free Parental Control App to keep parents in the driver’s seat with location tracking, trusted contacts, emergency SOS alerts and the ability to block unknown numbers.

A standalone 4G/LTE smartwatch, TickTalk 5 is a new-generation premium device with a revamped UI/UX interface that improves interaction and user experience, emphasizing si...


myticktalk.com
Brea, California, United States
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TickTalk Reviews Summary

TickTalk has a rating of 4.6 stars from 785 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TickTalk most frequently mention customer service, watch band and sim card. TickTalk ranks 14th among Electronics sites.

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446 reviews

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Florida
1 review
0 helpful votes
Follow Diana Z.
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Don't get if you want GPS
January 14, 2026

Lots of good mixed with good amount of bad. GPS is beyond terrible. We have never been to Miami yet we were in Martin County which is 4 counties away and it was saying she was in Miami. I have had to edit GPS everytime and never accurate. If you want it for that, not your watch. We've had to shut it down and restart it for not working a few times but when it is working it's great. The voice to text works good and able to make calls and texts easily. Fits my 8 year old wrist well and not too big. She loves it on her end since she isn't phased by the stuff I notice.

Date of experience: January 4, 2026
California
1 review
0 helpful votes
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The wristband for my watch is broken. I purchased and received a new wristband from the TickTalk website. Turns out it requires specialized equipment to do the replacement. So I'm in a long back and forth with the customer support on what do next. They just seem to be sending me boilerplate copy/paste instructions.

Date of experience: January 3, 2026
Canada
1 review
0 helpful votes
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Nice
January 12, 2026

I bought TickTalk 5 for my son 9 y. O. It's great watch for his age. It's looking nice, modern, easy to use.
Unfortunately, there are only 2 languages ​​in the settings.
Tomorrow we will activate SIM card in Montreal. Hope it will work well! Thanks

Date of experience: January 2, 2026
Rachel Q. TickTalk Rep
5 months ago

Hi Elvira. Thank you for your trust in our products. We value your business. We also hear you on the limited language settings. We take all these requests back to our design team for any future releases. Please follow us on social media, so you never miss an update.

Ohio
1 review
0 helpful votes
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Quick and excellent service
January 12, 2026
Updated review

We were worried about the costs associated with changing the bands for the watch. The experience of Choying and buying the band online through the chat feature was seamless. The replacement arrived on time and it was pretty easy to change now we are able to enjoy the watch again.

Date of experience: January 1, 2026
Rachel Q. TickTalk Rep
5 months ago

Ujjwal, thank you for sharing your experience! We appreciate your trust and look forward to assisting you anytime.


Easy and intuitive
December 30, 2025
Previous review

Easy and intuitive. Chat bot directed to exact article and link.

Date of experience: December 19, 2025
California
1 review
0 helpful votes
Follow Adam J.
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After locating a long lost TT4 watch, customer service did everything they could promptly - set me up with an invoice for the correct charging cable and a new sim. After receiving the package, I found that the watch is apparently dead and won't recharge. Will consider upgrading to a TT5.

Date of experience: December 29, 2025
Brady M. TickTalk Rep
5 months ago

Thank you for sharing your experience, Adam—we’re glad our team could assist swiftly even as the issue persists. We’re here to support you on your next steps and are excited to help turn your interest in upgrading to a reality whenever you’re ready. Please feel free to reach out anytime.

Illinois
1 review
0 helpful votes
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..
January 8, 2026

...

Date of experience: December 29, 2025
Texas
1 review
0 helpful votes
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Good watch and well-supported set-up
January 7, 2026

We bought a watch for each of our two kids, 10yo girl and 11yo boy, for Christmas. The watch itself is great; good graphics, intuitive layout and interface, and just the right balance of features for a smart watch w/o it being another video game conduit. The only thing I wish it had was the option to type out a text message vs always having to do speech-to-text or preset texts. The watch itself is a decent size, not too overly bulky.

Buying the watches and setting them up for the kids was a relatively easy process that had a lot of informative support guiding you along the way.

I would recommend this for anyone wanting to be more connected to their kids w/o wanting to get them full blown cell service and smart phones yet.

Date of experience: December 27, 2025
Brady M. TickTalk Rep
5 months ago

Melody, thank you for sharing such a thoughtful and detailed review! We're delighted to hear the watches are a great fit for your kids and that the setup experience was smooth. Your recommendation means a lot — we love helping families stay connected in a simpler, more meaningful way.

Minnesota
1 review
0 helpful votes
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Ticktalk 5
January 5, 2026

I got the blue Ticktalk 5 watch for my 7 year old son and I honestly love it for him. Its sturdy and a solid plus I love the control I have over his watch and all of the settings that come with it including being able to track him when hes away from the house and see what his battery is at.

Date of experience: December 25, 2025
Rachel Q. TickTalk Rep
5 months ago

Megan, thank you sincerely for sharing your positive experience with the Ticktalk 5—it means a lot to know it’s not only sturdy but also gives you peace of mind with all the control features. We’re here whenever you’d like recommendations or any support to keep that connection strong! Looking forward to helping you stay confidently connected every day.

Florida
1 review
0 helpful votes
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My fault, not TickTalks, but I need to return my purchase. Having to get approval through a rep is an unnecessary step. Otherwise everything has been great!

Date of experience: December 22, 2025
Brady M. TickTalk Rep
5 months ago

Hi Jack, thank you for sharing your feedback and your kind words about the other aspects of your experience. We truly appreciate your input and will take a close look at how we can simplify our returns process to better serve valued customers like you. If you need any help moving forward, feel free to reach out anytime!

Utah
1 review
0 helpful votes
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Easy Delivery - Easy Setup
December 31, 2025

I originally ordered a smart watch from a different company. It lacked what I wanted despite the *paid* reviews saying they had it.

I promptly returned it and ordered the TickTalk watch. I was super worried that it wouldn't be here in time, but it was here within less than a week!

Not only that, setting it up was so freaking easy. The directions were super clear. I even found out how to pair the app to another phone without them being present.

I can't wait for Christmas. My little is going to be so excited.

Date of experience: December 21, 2025
Brady M. TickTalk Rep
5 months ago

Thank you so much for sharing your experience, Taylor! We’re thrilled to hear the TickTalk watch arrived quickly and was simple to set up.

Pennsylvania
1 review
0 helpful votes
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Easy to deal with.
December 29, 2025

Replaced a #4 with a #5. Transaction was easy, customer service went above and beyond to help us... thank you all involved...

Date of experience: December 19, 2025
Brady M. TickTalk Rep
5 months ago

Anne, thank you for your kind words! We're delighted to hear the process was simple and that our team could go above and beyond to assist—serving you well is always our goal. Looking forward to helping you again whenever you need it!

Pennsylvania
1 review
0 helpful votes
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Great customer service
December 29, 2025

Our watch was needing to be replaced and we were able to upgrade to a ticktock 5 for less than the purchase price. No hassle, just quick shipping and a new watch.

Date of experience: December 18, 2025
Brady M. TickTalk Rep
5 months ago

Hi Kristen, thank you for sharing your experience with the watch upgrade! We’re glad the process was smooth and fast for you, and we’re here to help anytime you need support.

Minnesota
1 review
0 helpful votes
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Eager for Christmas unboxing
December 26, 2025

Research showed TickTalk was clearly the best option for our needs, ordering was simple and easy, and now its just about getting it set up for Christmas.

Date of experience: December 16, 2025
Brady M. TickTalk Rep
5 months ago

Thanks so much for your thoughtful review, Shaun! We’re really happy to hear the ordering process was simple, and we hope the setup goes smoothly. If you have any questions about setting up please don't hesitate to reach out!

Minnesota
1 review
0 helpful votes
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My TickTalk Experience
December 25, 2025

My experience has been mixed. The watch definitely serves a purpose for a child who is too young for a phone but needed a way to communicate. We have struggled greatly with the location settings, it often has her in another state, which is not the case. The watch band has lasted less than a year and replacing it is a bit of a pain.

Date of experience: December 15, 2025
District of Columbia
1 review
0 helpful votes
Follow Lucia M.
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We got this for my six year old son to give him connectivity without the internet. It has worked well so far and he finds it easy to use. I like the idea that he is connected in case of emergency.

Date of experience: December 11, 2025
Brady M. TickTalk Rep
6 months ago

Lucia, thank you so much for sharing your experience. We’re glad to hear your son finds the device easy to use and that it brings you peace of mind—that truly means a lot to us.

Colorado
1 review
0 helpful votes
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Best Customer Service PERIOD!
December 21, 2025

I wish I could do business with this company every day! My address was incomplete and they reached out PERSONALLY to make sure I received my watch. I've been wanting to get a fitness tracker for my grand daughter for a long time. I can't wait until she opens this on Christmas. I had a question about the service contract and again, my question was answered immediately. In this day and age when speaking to an actual
Human is rare, this company shines.

Date of experience: December 11, 2025
Brady M. TickTalk Rep
6 months ago

Thank you so much, Diana, for sharing your wonderful experience! It means a lot to know our team made sure your watch found its way in time for Christmas and that we could provide clear answers when you needed them.

Michigan
1 review
0 helpful votes
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Self inatall
December 21, 2025

This experience would be so much better if you didn't have to ship the product back or have special tools to install a new band

Date of experience: December 11, 2025
Brady M. TickTalk Rep
6 months ago

Sara, thank you for sharing your thoughts and highlighting the installation challenges. We’re exploring easier setup options to improve convenience and look forward to providing a smoother experience for you next time. Please don’t hesitate to reach out if we can assist with anything else!

Texas
1 review
0 helpful votes
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Not satisfied
December 21, 2025

Trying to set up the watch is cumbersome. I'm going to have to call for help. The watch is stuck on one screen to pair it out phone. Phone will not recognize bar code. Just a mess… as a busy single parent who runs a company- this is frustrating.

Date of experience: December 11, 2025
Brady M. TickTalk Rep
6 months ago

Laramie, thank you for sharing your experience—I’m sorry set up hasn’t gone smoothly. We’re committed to making things right and would be glad to guide you through the pairing process quickly so your time and busy schedule can stay focused on what matters most.

Utah
2 reviews
0 helpful votes
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Cool
December 11, 2025

Its a watch band, does what it needs to do. I wish there were other types or designs. My daughter wants a scrunchie type but tiktalk made their bands to where you can only buy their replacements.

Date of experience: December 1, 2025
Brady M. TickTalk Rep
6 months ago

Thank you, Kelsey, for sharing your thoughts! We're glad the watch band is meeting your needs and appreciate the feedback about wish listings—it's valuable as we consider future options.

Utah
1 review
0 helpful votes
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Broken watch bands and a poorly designed SIM card lid resulted in 2 replacements in a short time we have used the service. App is finicky and sometimes stops working.

Date of experience: November 29, 2025