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TickTalk

4.6

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From the business

The trailblazing team at TickTalk designs the most advanced children’s smartwatches that foster a positive relationship between family communication and technology. By emphasizing responsible and healthy usage, over 275,000 families in 80+ countries trust a TickTalk smartwatch for their kids and preteens. Prominent media outlets praise TickTalk, including CBS News, Wirecutter, Time Magazine, Today, Parents, and USA Today, who have named the smartwatches among the best.

Our latest model, TickTalk 5 includes all the core features TickTalk families love and trust to stay safely connected at an affordable price. This deluxe tool connects to a free Parental Control App to keep parents in the driver’s seat with location tracking, trusted contacts, emergency SOS alerts and the ability to block unknown numbers.

A standalone 4G/LTE smartwatch, TickTalk 5 is a new-generation premium device with a revamped UI/UX interface that improves interaction and user experience, emphasizing si...


myticktalk.com
Brea, California, United States
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TickTalk Reviews Summary

TickTalk has a rating of 4.6 stars from 785 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TickTalk most frequently mention customer service, watch band and sim card. TickTalk ranks 14th among Electronics sites.

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446 reviews

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Estonia
1 review
0 helpful votes
Follow Kaido P.
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Not working in Estonia.
June 13, 2025

It is a nice device (TickTalk 5), but unfourtunately voice calls not working in Estonia, despite the fact, that the carrier is on TickTalk compabylity list. Contacted support regarding this, but no solution received. Returned the device.

Date of experience: May 30, 2025
Germany
1 review
0 helpful votes
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Great deal
June 13, 2025

It is a great watch all around and we love it. I highly recommend it

Date of experience: June 3, 2025
Washington
1 review
0 helpful votes
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Super handy watch for kids! The calling works great, and it's easy for my kid to use. Nice to stay in touch without giving them a phone. Totally worth it!

Date of experience: June 2, 2025
Oman
1 review
0 helpful votes
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I'm having issues registering my sim card for non us numbers and waiting fir customer support to respond.
It was a disappointment not being able to play songs through the watch outside us.
I should be able to register the sim card without having to share the sim card with ticktalk.
I should have the full administration privileges over the watch and less interference from ticktalk.
It would nice to enhance for the future to be able to download some applications or games on the watch

Date of experience: June 3, 2025
California
1 review
0 helpful votes
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Great service
June 13, 2025

It was a good buying and service experience. You should remove the min character on this text box though

Date of experience: June 2, 2025
Bahrain
1 review
0 helpful votes
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Amazing
June 13, 2025

The watch is very good and has been a very useful to communicate and locate my kid. Especially the two way communication when he wants to contact me.
I wish though there was an e-sim capability that would make it easy to install especially when traveling abroad.

Date of experience: June 3, 2025
California
1 review
0 helpful votes
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I received the band replacement quickly. Unfortunately, I was not prepared with the small screwdriver that was needed in order to replace the band. I had to purchase a screwdriver on Amazon.

Date of experience: June 2, 2025
New Jersey
1 review
0 helpful votes
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Good band
June 13, 2025

Was taking longer than expected 1 week turned to 2 weeks but anyways glad I have it fixed my sons watch he's happy I'm happy

Date of experience: June 2, 2025
California
1 review
0 helpful votes
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Love TickTalk!
June 13, 2025

My son's watch from 2021 stopped working. Spoke to TickTalk rep and they explained the trade-in program. Filled out the application, picked the watch I wanted, and that was it! I got an email a day or two later that the new watch was on the way! It was such an easy process! Thank you, TickTalk!

Date of experience: May 5, 2025
Indiana
1 review
0 helpful votes
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TickTalk Phone Review: Peace of Mind for Parents, Freedom for Kids We've been using the TickTalk phone for a few months now, and I have to say—it's been a game changer! As a parent, I wanted my child to be able to stay connected without the distractions (and dangers) of a regular smartphone. TickTalk strikes the perfect balance. What I love: Safety first: It has robust parental controls, so I can manage contacts, screen time, and app access all from my own phone. GPS tracking: The real-time location tracking is super accurate and gives me peace of mind knowing where my child is. No internet or social media: I don't have to worry about inappropriate content or online strangers. Huge win! Video calling + messaging: My child loves the ability to call or send voice messages to approved contacts. It gives them a sense of independence while keeping them safe.

Date of experience: June 2, 2025
Singapore
1 review
0 helpful votes
Follow Massimiliano P.
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Good watch, does what's promised and didn't stop working despite my child using it for swimming even though it is not supposed to be used this way.
I was expecting better pictures though.
As far as support goes, I was promised a free accessory upon completion of my survey and so far I got nothing. Reported the issue and no reply, but I received plenty of purchase offers from the company.

Date of experience: June 3, 2025
VC
1 review
0 helpful votes
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Wonderful experience
June 13, 2025

On time delivery. Smooth transaction. The entire process was easy.

Date of experience: June 2, 2025
Vivian G. TickTalk Rep
12 months ago

Thanks so much for sharing your experience, Neville! We're thrilled to hear everything went smoothly and that the delivery was on time. Your feedback truly energizes us to keep making things even easier for next time.

Florida
1 review
0 helpful votes
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Neat device
June 13, 2025

This smart GPS watch works great. I love that it precisely pen points locations and limits text access to people you give access to. The phone calling also works well. Great device!

Date of experience: June 2, 2025
Virginia
1 review
0 helpful votes
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Great Experience
June 13, 2025

My son's wristband broke, I was able to get a replacement band in no time.

Date of experience: June 2, 2025
Virginia
1 review
0 helpful votes
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Waterproof? Not Quite
June 13, 2025

We're generally happy with the TickTalk watch—it offers great functionality and features that are perfect for kids. However, we ran into two major issues. First, the speaker stopped working after my son got it wet, even though the product description claims it's waterproof. Second, the screen is extremely sensitive—it cracked within the first minute when my son bumped into something. These durability concerns are disappointing for a kids' product that's supposed to be rugged.

Date of experience: June 2, 2025
Pennsylvania
1 review
0 helpful votes
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Quick Responses
June 13, 2025

Highly impressed with the quick responses from actual people! Extremely helpful customer service!

Date of experience: June 2, 2025
New Jersey
1 review
0 helpful votes
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Customer service was very helpful. I got another watch shipped and it worked.

Date of experience: June 2, 2025
Washington
1 review
0 helpful votes
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Does the Job
June 12, 2025

One of the watches has a chip in the panel that holds the microchip in, but otherwise they've been great.

Date of experience: June 2, 2025
Texas
1 review
0 helpful votes
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Excellent Product & Service
June 12, 2025

The customer service is excellent. The watch is amazing with all of the security features.

Date of experience: June 2, 2025
Wisconsin
1 review
0 helpful votes
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When I finally confirmed a couple times they agreed to ship me a replacement watch band. It's a very simple fix to do at home with the right tools and they act like you need an instructional video.

Date of experience: June 2, 2025