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The trailblazing team at TickTalk designs the most advanced children’s smartwatches that foster a positive relationship between family communication and technology. By emphasizing responsible and healthy usage, over 275,000 families in 80+ countries trust a TickTalk smartwatch for their kids and preteens. Prominent media outlets praise TickTalk, including CBS News, Wirecutter, Time Magazine, Today, Parents, and USA Today, who have named the smartwatches among the best.
Our latest model, TickTalk 5 includes all the core features TickTalk families love and trust to stay safely connected at an affordable price. This deluxe tool connects to a free Parental Control App to keep parents in the driver’s seat with location tracking, trusted contacts, emergency SOS alerts and the ability to block unknown numbers.
A standalone 4G/LTE smartwatch, TickTalk 5 is a new-generation premium device with a revamped UI/UX interface that improves interaction and user experience, emphasizing si...
TickTalk Reviews Summary
TickTalk has a rating of 4.6 stars from 785 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TickTalk most frequently mention customer service, watch band and sim card. TickTalk ranks 14th among Electronics sites.
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I wish charging the watch was a better experience, but other than that everything is excellent.
The band was as expected, but had to purchase tools to replace the band
My daughter's watch strap ripped, and she couldn't wear it. We contacted customer support, explained the issue, and they promptly shipped a new strap. We appreciate the quick and straightforward solution.
I was asked about the install and provided options. It was great thank you so much.
I am very satisfied with my experience with TickTalk, and pleased that it offers me the ability to stay in communication with my young daughter.
I purchased accessories for my son's new watch. When we received the order, it was the wrong product. I sent an email to customer service and they immediately sent replacements. It was solved within the day and shipped promptly.
My daughter's watch broke in the dominican republic. I was at a loss of how to access the warranty. They were very helpful from the shipping department who went beyond their role to customer service who helped me figure out a plan to get a replacement sent to my mom so it could be delivered via a friend flying in to meet us. I was able to pay a 100 deposit for the replacement with the plan to send the original back when we return to the USA after our trip.
I ordered a replacement wrist band as the first one cracked after a year's use. But I am unable to change the band since the tool needed to unscrew the specific shape and size of nuts was not included in the replacement band and I am unable to find the original box of the watch. Also, when I tried to use other tools that I had at my disposal, it was just scratching the the groves of the nut, making it crumble. So I stopped. Right now the watch is just sitting with me.
We purchased this watch for my 8 year old son. We wanted the watch for the tracking feature and to allow him to be able to contact parents, grandparents or use in an emergency. He likes the music option, camera, talk to text, timer and the step counter (although this feature has been very inaccurate.) There is a black line on the screen already that I need to contact customer service about. Overall we are pleased with this purchase after a few weeks.
My daughter's watch band broke on her TickTalk from normal use. I was told that there was no way to replace the band on the TickTalk 4, which really is ridiculous. There was nothing else wrong with the watch, and my daughter really liked it. We would have been happy to just replace the band and keep that watch. Instead, I was offered to get a TickTalk 5 for $100, which is still a lot of money, basically to replace a faulty band. When it arrived, my daughter really wasn't happy with the TickTalk 5. She likes the 4 much better. Additionally, I was not given any guidance that I should back up the TickTalk 4 before switching over the SIM to the TickTalk 5, so I lost all of her contacts and pictures. It's a pain to add new contacts because the most important contacts don't live near us, and as far as I know, you need to be WITH someone in order to add them as a contact. Anyway, basically, it feels like we spent $100 for a downgrade due to a faulty watch band.
The location accuracy is very poor at times. The app can be awkward to use. But this does provide a safe way to communicate with kids
Hi Matthew,
I am sorry that you are having a hard time with your location accuracy. If you reach out to [email protected], someone from our team can help switching servers to see if that allows for more accurate location tracking. We also have the Ai featured SmartPin which allows you to move the location pin and reassign it. This teaches the algorithm to learn your child's normal routes at a faster pace.
Easy to order the watches are big but we will see how my kids do with them
Hi Kellie,
We are so glad it was easy for you to place your order and that you had a positive experience. We do hear that the size can be a bit big for small wrists, and have informed our R&D team, so they are aware of this and take this into consideration for future releases. Glad no one was injured with the Gizmo watch fiasco!
Excellent and timely follow up from taking my call and send me the update watch.
Ken, I’m thrilled to hear about your positive experience and timely follow-up. Providing excellent customer service means a lot to us, and your kind words motivate our entire team. Thank you for sharing your feedback!
The watch is amazing and our son loves it but he complains about the wrist band. He says it's uncomfortable and hurts a bit while doing activities.
Thank you, Nicholas, for your thoughtful feedback! We're glad your son loves the watch and appreciate you bringing the wrist band comfort issue to our attention—we’re always working to improve the experience for active users. If you have any other issues, please don’t hesitate to reach out.
Dear TickTalk,
The order came in on time and since I have all the tools needed, I was able to replace the band quickly. I do have a few suggestions: 1. Would it be possible to offer bands in longer sizes? I think the reason my child breaks them so easily is that it is small (short). 2. Offer bands from other materials? It is hot and the solid plastic band gets sweaty fast. 3. Make sure to inform buyers of all of the specific tools needed to replace the wrist band. Cheers!
The original watch band started tearing after a year which is unfortunate but thankfully these replacements were available.
It gives you real tracking I feel comfortable that my son is using it I know his actual location
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much, Jiyong! It’s wonderful to hear you enjoyed not only the quality and design but also felt supported by our team. We truly value your kind words and continuous support!