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The trailblazing team at TickTalk designs the most advanced children’s smartwatches that foster a positive relationship between family communication and technology. By emphasizing responsible and healthy usage, over 275,000 families in 80+ countries trust a TickTalk smartwatch for their kids and preteens. Prominent media outlets praise TickTalk, including CBS News, Wirecutter, Time Magazine, Today, Parents, and USA Today, who have named the smartwatches among the best.
Our latest model, TickTalk 5 includes all the core features TickTalk families love and trust to stay safely connected at an affordable price. This deluxe tool connects to a free Parental Control App to keep parents in the driver’s seat with location tracking, trusted contacts, emergency SOS alerts and the ability to block unknown numbers.
A standalone 4G/LTE smartwatch, TickTalk 5 is a new-generation premium device with a revamped UI/UX interface that improves interaction and user experience, emphasizing si...
TickTalk has a rating of 4.6 stars from 785 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TickTalk most frequently mention customer service, watch band and sim card. TickTalk ranks 14th among Electronics sites.
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All good!
Everything was perfect
I hope to have an update for french number soon please :))
I live in france and my child could not call french number
It is very helpful! It helps us track and communicate with our son when he is out about with his friends.
Badri, thank you for sharing how our product adds value to keeping the entire family closer and more connected. It's very satisfying to know we're helping during those moments that matter most. We truly appreciate your trust and support.
So far have been happier with the cell reception and the GPS tracking. Sooo much better! Love all the features and being able to video call my son sometimes too.
Thank you for sharing your experience, Laura! We’re thrilled to hear the watch's reception, GPS, and video calling features are making a positive difference—it's wonderful to know it helps you stay connected with your son. Your feedback truly means a lot to us!
Great service and really fast shipping and great packaging
John, thank you so much for your kind words! We’re thrilled to hear you enjoyed the fast shipping and careful packaging. If there’s ever anything else we can do to make your experience even better, please don’t hesitate to reach out.
Best Customer service. Everything was quick and easy. I love working with this company.
Hi Amy, thank you so much for your kind words! It means a lot to us that you’ve trusted and enjoyed working with our team over time—we’re always here to make things smooth and easy for you. Looking forward to assisting you again soon!
Thank you so much for sharing your experience. It’s wonderful to hear that everything went smoothly and your delivery arrived right on schedule—your satisfaction means a lot to us! We look forward to seamlessly serving you again in the future.
The process of ordering replacements was fine and smooth. The only issue is the durability of the product. This is the 3rd wristband in less than 6 months. For the price and quality, there should be 2 in the package.
Thank you, Paul, for your feedback and kind words about our ordering process. We appreciate your input on the wristband durability and are committed to exploring solutions to enhance the product quality. Please reach out directly so we can discuss how to make your next experience even better.
This is the second TickTalk watch I have purchased. The first (TickTalk4) one was bought in 2023. The battery is no longer holding a charge recently, so I decided to buy TickTalk5. It's a little bit lighter than TickTalk4, but my son likes TickTalk 4 more due to the dual cameras. Besides the camera, other functionalities are the same between TickTalk 4 and 5.
Hi Cora,
Thank you for being such a valuable customer. Glad to hear that the TickTalk 5 is lighter. That was a huge goal of ours. We do also hear your son's point about the dual cameras. We know some kids really enjoyed that feature on the TickTalk 4. We do take all recommendations to our development team. Thank you again for the insight.
Really good screen protector I loved it i would highly recommend it to anyone
Hi Jasmine, thank you so much for your kind words! We’re thrilled to hear the screen protector exceeded your expectations and that you feel confident recommending it. Your support truly means a lot to us!
I bought this watch because I wanted to communicate with my 10 year old but do not want her to have access to social media. It's very convenient when we need to message each other.
Very good experience. They helped fulfill all my concerns.
I thought that they were going to give me a self returning package and fix the strap. Instead they just gave me the parts and I had to put it together myself.
I shouldn't be forced to leave a review. I only bought a replacement watch band- that frankly broke way too quickly.
GREAT SERVICE AND FAST SHIPPING, ORDERED A NEW BAND. TOOK A WHILE TO GET THE OLD ONE OFF BUT I GUESS THAT MEANS ITS VERY SECURE. I HAVE BETTER PEACE OF MIND SENDING MY SON TO SCHOOL AND FRIENDS HOUSES WITH A WAY TO CONTACT HIM WITHOUT HAVING TO GIVE HIM A CELL PHONE.
The TickTalk 5 has made it easy and reassuring to keep track of my son and stay in touch throughout the day. The GPS tracking is accurate and reliable, giving me peace of mind about his location. Communication is simple with voice and video calls, plus secure messaging, so I can quickly check in or chat whenever needed.
Received my order in a timely manner. My 5 year old is very happy with the watch
The phone signal is poor. The signal is often very weak and it's impossible to make a call. When both parties are communicating, they can't hear each other's voices.
I ordered the replacement of my son's watch strap, and I arrive perfect, they were always waiting to help me with the process for replacing it, excellent customer service.
Quick and easy. Had the watch in a few days, it is exactly as described. Very happy with purchase.


Thank you, Kelly, for your kind words! We're thrilled you had a great experience and truly appreciate your feedback about the French number. We'll keep working hard to meet your needs and keep things seamless for you and your family.