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The trailblazing team at TickTalk designs the most advanced children’s smartwatches that foster a positive relationship between family communication and technology. By emphasizing responsible and healthy usage, over 275,000 families in 80+ countries trust a TickTalk smartwatch for their kids and preteens. Prominent media outlets praise TickTalk, including CBS News, Wirecutter, Time Magazine, Today, Parents, and USA Today, who have named the smartwatches among the best.
Our latest model, TickTalk 5 includes all the core features TickTalk families love and trust to stay safely connected at an affordable price. This deluxe tool connects to a free Parental Control App to keep parents in the driver’s seat with location tracking, trusted contacts, emergency SOS alerts and the ability to block unknown numbers.
A standalone 4G/LTE smartwatch, TickTalk 5 is a new-generation premium device with a revamped UI/UX interface that improves interaction and user experience, emphasizing si...
TickTalk Reviews Summary
TickTalk has a rating of 4.6 stars from 785 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TickTalk most frequently mention customer service, watch band and sim card. TickTalk ranks 14th among Electronics sites.
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Quick shipping, easy replacement, they do offer for you to send the whole watch to them to replace the band for free but we did it ourselves. Tools were a little tricky to gather but not too bad. I love that they offered to fix it for free but I do think it would be a great idea if they sold the "tool kit" as well separately for those of us who prefer not to ship.
It was a huge problem receiving the watch. I had to go to USPS because they didn't leave it at the door or in the mailbox either. I was terribly stressed
Ordered one with SIM got one without
Emailed them no reply
Was for my daughters b day and doesn't wor
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Thank you sincerely for sharing your positive experience, Miriam. Your satisfaction highlights our commitment to quality and inspires us to maintain the highest standards. We look forward to continuing to earn your trust with every interaction.
The watch is user friendly and the customer service is fairly good. However, the connection is spotty. The GPS seldom works and if it does is often incorrect. The watch is constantly "offline" and unable to take calls, especially when the battery is lower than 50%. Not a home run for us.
Hi Sav. I am very sorry that you are not happy with your TickTalk 5. If you reach out to [email protected] they can help change your server so that you will get better GPS location. There are also some tips to help with conserving the battery. Link: https://ticktalk.zendesk.com/hc/en-us/articles/23793209457933-How-to-maximize-long-term-battery-lifespan-on-your-TickTalk
Ananth, thank you for your kind words and for highlighting how easy and quick everything was for you. We're delighted to hear about your positive experience and appreciate you taking the time to share it!
This watch is easy for my 6 year old to use. He figured it out very quickly. The parent app is good and thorough. I shopped a lot of watches and this one had all the features I wanted, and it was the ONLY one that had all the features. I wish I could link it to the Verizon network, which the rest of the family uses, but service has been fine since we got it set up 5 days ago. We are very happy with this purchase.
The TickTalk 5 is a robust, feature-rich kids smartwatch perfect for parents wanting tight control, safety, and reliable communication, especially for ages 6–12. A great alternative to a smartphone, though slightly bulky for small wrists and on the pricier side. Love the remote calling feature.
I was choosing between this watch and an option directly through AT&T. This caught my attention because of the messaging option. This is a perfect first smartwatch!
Kelsey, we're delighted to hear our watch provides the messaging option you needed for your 7-year-old’s first device. Thank you for trusting us; we look forward to supporting your family with quality and dependable products in the future!
Love TickTalk and their customer service! They always give thorough instructions and provide everything needed to fix our watches as issues arise.
Farrell, thank you for your kind words and continued faith in our support! We're dedicated to providing clear guidance and effective solutions, and we look forward to assisting you with any future needs. Your satisfaction truly motivates us to keep improving.
Very easy effortless buying process. Now to get it set up! Lol
Michelle, thank you for your kind words! We're glad the buying process was simple for you, and we're here to help if you need any assistance setting everything up. Enjoy your new purchase!
Purchase is really easy and delivery perfect. Really satisfied with the watch apart only two languages available on watch and sadly French is missing.
Hi Emmanuel, thank you so much for sharing your feedback! We’re thrilled you found the purchase and delivery process effortless and love your watch—totally hear you on the language options and will certainly keep growing those choices. Enjoy wearing it!
Sara, thank you for your wonderful feedback! We're thrilled the app is perfect for your kids and appreciate your support—looking forward to continuing to’ provide valuable experiences for your family.
I wish the accuracy of the WiFi/gps was accurate 100% bc the first rime we used the watch, it was accurate until it wasn't saying my child was over 6 hours away when she had only been out of my site for 1. I adjusted the location setting and it helped. But the other features like a phone are great. I'm much more relieved having this for her.
Stephanie, thank you so much for your honest feedback and kind words—I'm glad to hear we mornings ease your mind and that the watch's calling feature works well for you. Your experience with the location settings is important, and we appreciate your attentiveness in adjusting them to improve accuracy. We’re grateful to have customers like you and will keep working to ensure your trust in our products remains well placed.
The band came in quickly and I replaced it quick as well. Thank you!
John, we're so glad to hear the replacement band arrived promptly and was easy to install! If you ever need assistance or will add more accessories down the line, feel free to reach out – we're here to help. Thanks so much for sharing your experience!
Quick and easy. No issues. Showed up as expected. Can't wait to get it set up to give to my son for his birthday!
Package arrived as expected, easy replacement, good condition
Thank you so much for your enthusiastic feedback! We're delighted to hear you're happy with our service and look forward to continuing to meet your needs moving forward. Your support truly means a lot to us.
I like the item but my first order the watch was damaged and it took about a week to get it back. Overall we like the product
Thank you so much, CJ! We’re glad to hear your son is enjoying the product and hope it brings you peace of mind while he’s out with friends – that’s exactly what we aim for. We appreciate your kind words and support!
Got this watch as a gift for my niece! She loves it and my brother and sister in law are really happy with this product!
Henh, thank you so much for sharing your wonderful experience! We’re thrilled to hear the watch brought happiness to your niece and family. Your support means a lot to us!
Customer service is good. Wish the strap was longer. Need to know more about warranty.
Hi there! Glad you are had a good experience shopping with us! I understand that having the warranty information is important. Here is a link to our policy: https://www.myticktalk.com/pages/warranty
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Thank you, Lecsee, for sharing your experience and thoughtful suggestion about offering the tool kit separately. We're glad the replacement was smooth overall and will definitely consider adding the tools for soon to make the process even more convenient. Looking forward to helping you with future needs!