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The trailblazing team at TickTalk designs the most advanced children’s smartwatches that foster a positive relationship between family communication and technology. By emphasizing responsible and healthy usage, over 275,000 families in 80+ countries trust a TickTalk smartwatch for their kids and preteens. Prominent media outlets praise TickTalk, including CBS News, Wirecutter, Time Magazine, Today, Parents, and USA Today, who have named the smartwatches among the best.
Our latest model, TickTalk 5 includes all the core features TickTalk families love and trust to stay safely connected at an affordable price. This deluxe tool connects to a free Parental Control App to keep parents in the driver’s seat with location tracking, trusted contacts, emergency SOS alerts and the ability to block unknown numbers.
A standalone 4G/LTE smartwatch, TickTalk 5 is a new-generation premium device with a revamped UI/UX interface that improves interaction and user experience, emphasizing si...
TickTalk Reviews Summary
TickTalk has a rating of 4.6 stars from 785 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TickTalk most frequently mention customer service, watch band and sim card. TickTalk ranks 14th among Electronics sites.
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We are still trying to work out kinks with the GPS tracking of the watches as the watch has "pinged" in locations not anywhere close to where we actually were. This gives me some doubts on the accuracy of the device and loss in sense of security regarding my children.
So far I am happy with the features the TickTalk watch is providing. I sitting need to learn more about all the features. I feel better knowing I can track my sons location in this crazy world we live in now days.
Thank you, Sara, for sharing your positive experience with the TickTalk watch. We're glad it’s bringing you peace of mind, and we’re here if you need any help exploring all its features. Looking forward to supporting you and your family anytime!
My child's watch screen quit working. I emailed TickTalk and they took care of it and sent me a replacement.
Thank you so much, Camille, for your kind words and for sharing your experience. We're thrilled we could make things right quickly and appreciate you trusting us to support your little one. If there’s ever anything more you need, please don’t hesitate to reach out!
We found the device extremely difficult to set up, the SIM card did not seem to be reading on the watch the type face and the user interface are incredibly cumbersome and counterintuitive. I could go on
Love the 5! We can hear both ways soo much clearer! It's slightly less bulky and lighter. It tracks better and just very happy with the improvements!
Jordan, we’re thrilled to hear you’re loving the 5 and how much clearer everything sounds! Your satisfaction with the improvements fuels our commitment to continuous quality—thank you for sharing your great experience. If you ever need anything else, we’re always here to help!
So far I'm loving the features on the watch! I'm able to keep in touch with my son while he works on focusing on his new responsibilities and finds his independence while I'm running errands. I was considering a flip phone, but wanted some of the features of a smart phone. This is the best of both worlds while allowing me to approve his contacts so I know who he's calling & messaging.
Thank you so much for sharing your experience, Samantha! We're thrilled to hear the smartwatch is helping you feel connected and confident as your son embraces his independence. Your trust means a lot to us, and we’re honored to be part of this important journey.
I bought the TickTalk watch for my 9-year-old, and it's been a game-changer for our family. The setup was straightforward, and I love that it works as a standalone phone with its own number. My child can call, video chat, and send me messages, which gives both of us peace of mind. The GPS tracking is accurate, and I get instant notifications if my child leaves a designated area. The build quality feels solid, and even after months of daily use, it still works like new. I also appreciate the strong parental controls. I can approve contacts, set school mode, and block unknown calls easily from the app.
Thank you so much for sharing your experience, Ying! Knowing the TickTalk watch has made daily voices smoother and offered peace of mind means a lot to us. We’re committed to delivering products that combine reliability with ease of use and appreciate your trust wholeheartedly.
Love the watch but very frustrated with the strap quality and cost
Waited quite some time for this item to be back in stock. But once it was, shipping was pretty quick. Self install was easy. Thank you!
Thank you, Irene, for your helpful feedback and wonderful patience waiting for your item. We're thrilled to hear that the quality of shipping speed and ease of installation met your needs, and we look forward to supporting you with any future electronics questions or purchases!
The process of purchasing the product was remarkably straightforward and effortless.
So far everything has been awesome. Worked with tech support and was able to figure out the initial battery drainage.
Phillip, thank you for your kind words and for sharing your great experience with our tech support team. We're dedicated to helping you get the best performance from your products and look forward to supporting you with any future needs. Don't hesitate to reach out anytime!
Thank you for your positive feedback and for taking the time to share your thoughts on the straps quality. We genuinely appreciate your insight and are committed to improving every detail to ensure you have an even better experience next time. Your input truly helps us do better.
Thank you so much for your enthusiastic feedback! We're delighted to hear you're happy with our service and look forward to continuing to meet your needs moving forward. Your support truly means a lot to us.
My son's watch broke. I asked for a replacement. Since the model was out, they offered the brand new model at a discount.
Thank you Bethany for your kind feedback. We're glad we could quickly assist with your son’s broken watch and improve your experience by offering the latest model at a discount. We appreciate your trust and are here whenever you need us.
So far I am happy with the purchase. Easy set up instructions.
Hi Emily, thank you for sharing your positive experience and letting us know the setup instructions worked well for you. If you ever have any questions or need further assistance with your purchase, please don’t hesitate to reach out — we’re here to help digitally every step of the way!
Both of my kids' watches have had the issue of not turning on, with no display visible. I contacted customer service, and they provided me with a shipping label since it was still under warranty. They repaired the watch for a fee because it had been exposed to water. When they returned it, they included a screen protector and a back screen protector as well.
Thank you for sharing your experience, Godwin! We're glad our team could assist with the watches and provide some extra protection for peace of mind—your loyalty means a lot to us. Please don’t hesitate to reach out if you ever need anything else.
I do not want to be forced to give a review. Other than that the experience was good.
Hi Mehmet Arda, thank you for sharing your experience and your honest feedback about the review request process. We’re glad to hear the rest of your experience was positive, and we’ll work on making customers feel more comfortable while sharing their thoughts in the future.
They were quick to answer and very helpful. Didn't had to go thru AI responses.
Thank you so much for your kind words, Alfredo! We're thrilled to hear our team could provide the quick, reliable help you needed without delays. We look forward to supporting you anytime with the personalized service you deserve.
Cool, durable watch. Setup was somewhat easy. Our child was very happy with it.
Thank you, Michele, for sharing your experience! We're thrilled to hear the watch brings peace of mind and activity supreme satisfaction. We're here whenever you need help or want to explore our latest models in the future.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Chelsey,
Have you tried using the SmartPin Ai feature? It helps teach the GPS algorithm the normal routes your child make. If it continues to ping inaccurately you can always reach out to [email protected] and someone can help reset the GPS. Here is an article that gives more information on that feature: https://ticktalk.zendesk.com/hc/en-us/articles/34385227357325-What-can-I-do-if-the-GPS-Location-is-incorrect-on-my-TickTalk-5