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The trailblazing team at TickTalk designs the most advanced children’s smartwatches that foster a positive relationship between family communication and technology. By emphasizing responsible and healthy usage, over 275,000 families in 80+ countries trust a TickTalk smartwatch for their kids and preteens. Prominent media outlets praise TickTalk, including CBS News, Wirecutter, Time Magazine, Today, Parents, and USA Today, who have named the smartwatches among the best.
Our latest model, TickTalk 5 includes all the core features TickTalk families love and trust to stay safely connected at an affordable price. This deluxe tool connects to a free Parental Control App to keep parents in the driver’s seat with location tracking, trusted contacts, emergency SOS alerts and the ability to block unknown numbers.
A standalone 4G/LTE smartwatch, TickTalk 5 is a new-generation premium device with a revamped UI/UX interface that improves interaction and user experience, emphasizing si...
TickTalk Reviews Summary
TickTalk has a rating of 4.6 stars from 785 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TickTalk most frequently mention customer service, watch band and sim card. TickTalk ranks 14th among Electronics sites.
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Super product and recommended for kids, my son enjoyed it so much
We received the replacement band quickly. Customer service is responsive and friendly.
Thank you, Ericka, for your kind words and for highlighting our fast shipping and friendly support. We truly appreciate your thoughtful feedback and are glad we could assist you swiftly. Looking forward to serving you again in the future!
Was easy to install and start an account. It may have taken us 5 to 10 minutes.
Eder, thank you for sharing your positive experience! We're thrilled the watch was easy to set up and the instructions as clear as needed. It means a lot that we could support you with a smooth and straightforward process.
Delivery was right on time. Set up was a little more intense than I thought it would be. Took about an hour and I'm still trying to learn the app.
Hi Nicole, thank you for your honest feedback—I'm glad the delivery was timely. Setting up some of our products can be a bit detailed at first, and we're here to support you as you get comfortable with the app whenever you need.
I activated my SIM card on a Friday afternoon. I ran into technical challenges with pairing. Tech support is only available M-F and functions on PST. Inconvenient to wait until Monday afternoon for those of us on the east coast.
Thank you - great features. Exciting. Fun. Easy to use.
Thank you so much, Ryan! We're thrilled to hear you're enjoying the features and finding everything exciting, fun, and easy to use. Your experience truly matters to us!
So far, so good! Gives our daughter a safe way to contact us and stay in touch - without all the other noise of the internet and distracting activities. Grateful this option exists!
Thank you so much, Angela! We’re thrilled to hear the device is helping your family stay connected in a simple and safe way, which is exactly what we aim for. Your support means a lot to us!
This is the second watch that we've purchased from TickTalk. I cannot speak highly enough of the customer service we received while trying to figure out what went wrong with the first one. Absolutely amazing! Vivian G. Was so helpful and kind while we were troubleshooting. Our family has decided to continue to support the products and encourage our friends and family to consider them for their needs since we were so impressed and pleased with the effort their team put into our concerns. One of the best companies we've interacted with ever.
Jamie, your kind words truly brighten our day! Knowing our team, especially Vivian, could support you means the world to us—we’re committed to keeping that trust and making sure your experience always feels personal and rewarding. Thanks for being part of our family and spreading the word; we’ll be here whenever you need us!
We contacted customer service to replace a couple things and after providing info and pictures, they said they would replace them. Process was easy and fast and we received replacement watches quickly.
Megan, thank you for sharing your positive experience with our customer service team. We're delighted that the replacement process was smooth and timely, and that you’re satisfied with the support—please let us know if we can assist you again!
Great device for all age kids especially less than 16
Thank you so much, Shilpa, for your enthusiastic feedback! We're delighted to hear the device is perfect for kids under 16 and look forward to continuing to support your family's needs with the latest in technology. Please don't hesitate to reach out should you need assistance or recommendations in the future!
First watch stopped working after an update, one month out of warranty. Bought replacement watch which connected to account easily (once I called customer service to find out where in the app to do it), but then went offline after one day.
Thank you for sharing your experience, Kevin—I appreciate your detailed feedback and am sorry to hear your replacement watch isn’t performing as expected. If you’d like, our team is here to help troubleshoot the connection issues and improve your experience; please don’t hesitate to reach out again. Your input really helps us continue refining our products and support.
I wanted to receive new watch faster, wish you didn't wait for me to send the old watch in. Good instructions on keeping the SIM card
Nick, thank you for sharing your experience and the positive feedback on the SIM card instructions. We appreciate your patience with the process. We look forward to providing you with an even more seamless experience next time.
I reached out to TickTalk about the issue with my watch. They were super quick to respond, found a solution, and shipped the required replacement so quickly. The super helpful and SUPER quick responses from Nicholas at TickTalk was amazing. Most other companies don't put as much effort into after-sales-support, but TickTalk clearly does. A+ on all fronts! Thank you!
Thank you, Sanaa, for
Your kind words and for recognizing Nicholas's efforts—providing quick and thoughtful support is very important to us. We're committed to delivering outstanding service every step of the way, and your encouragement truly means a lot. Looking forward to continuing to earn your trust.
We were able to resolve the issue but it took way too long.
Thank you for sharing your experience, Nelly. We appreciate your patience as we worked to resolve the issue and are glad we could ultimately assist you. Your feedback helps us continue improving for all our customers.
Been a customer for 3 years and I am very happy with the watch and the advancements and technology they are doing. Customer service and tech support is fast and I am very happy with the company over all.
Thank you so much for your continued trust and kind words, Christina. It means a lot to know our technology and support teams have made a positive impact on your experience over the years. We look forward to growing with you and delivering even more innovation ahead.
Good watch, but straps break easily, replacing strap is not cheap, they have two kinds of screws to replace strap, star and hex 1.5, they only provide star screw driver with watch, but not the hex, I dont understand the purpose providing just one of the kind when u cant replace strap without removing all screws. More over it doent come off even with the hex 1.5 screw driver that I bought myself. I like the restrictive call in feature and tracking for my 7 year old, but that's the use if the straps break so easy. This is his second ticktalf watch, first one ticktalk4, no option to replace strap, so I discarded it and bought ticktalk5, this also broke and looks like I cant change even this strap. Will try if some professional watch repair can replace it. Thicktalk need to seriously think about strap breaking issues.
Hi Rubia, we appreciate you taking the time to share your thoughts and can understand how important easy strap replacement is for your peace of mind. Your feedback is valuable, and we'll certainly consider it as we strive to improve our products. Please feel free to reach out if you need any assistance with repair options or further support.
My daughter's been using this watch for a couple of days now and so far, we're loving it! The call quality is super clear and the watch and app are easy to use. I do with the battery life is better but other than that, we're a satisfied customers
Thank you so much for your enthusiastic feedback! We're delighted to hear you're happy with our service and look forward to continuing to meet your needs moving forward. Your support truly means a lot to us.
Part of the pixels are not working and are always dark. Need a return
Generally i like the watch and its functionality, inclusimg ability to do short video calls and track geographically. Kiddo likes the watch.
Thank you, Melissa, for sharing your experience and for your kind words about the watch; we're delighted your kiddo enjoys it! We're sorry our customer support did not fully meet your expectations and will strive to improve this aspect. Your feedback is truly appreciated as we continually work to enhance both our products and service.
I purchased this at the recommendation of someone. However, when I tried to obtain more information on how the GPS worked, which carrier to use, and how to add a line etc., I was met with vague information from a rep, or little information in the FAQ section. I wound up calling the person who recommended this in order to get the answers to my questions. It was frustrating to say the least.
Thank you for sharing your experience, Alyce. We’re sorry the information you received didn’t fully meet your needs and truly appreciate your feedback, which helps us improve our support materials. Please know we’re working on clearer guidance regarding device setup and would welcome the chance to assist you directly with any further questions.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Ghadeer, for your wonderful feedback! We're delighted to hear your son is enjoying the product and really appreciate you recommending it. Your trust means a lot to us, and we're here whenever you need anything else.