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The trailblazing team at TickTalk designs the most advanced children’s smartwatches that foster a positive relationship between family communication and technology. By emphasizing responsible and healthy usage, over 275,000 families in 80+ countries trust a TickTalk smartwatch for their kids and preteens. Prominent media outlets praise TickTalk, including CBS News, Wirecutter, Time Magazine, Today, Parents, and USA Today, who have named the smartwatches among the best.
Our latest model, TickTalk 5 includes all the core features TickTalk families love and trust to stay safely connected at an affordable price. This deluxe tool connects to a free Parental Control App to keep parents in the driver’s seat with location tracking, trusted contacts, emergency SOS alerts and the ability to block unknown numbers.
A standalone 4G/LTE smartwatch, TickTalk 5 is a new-generation premium device with a revamped UI/UX interface that improves interaction and user experience, emphasizing si...
TickTalk Reviews Summary
TickTalk has a rating of 4.6 stars from 785 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TickTalk most frequently mention customer service, watch band and sim card. TickTalk ranks 14th among Electronics sites.
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Easy enough to set up. But definitely more features than I want to know about.
We love the TickTalk watch. It has given our daughter extra freedom and independence while still allowing us to feel secure through communication and tracking — a huge benefit for our family. That said, the after-sale service has been a real struggle. Having to communicate only through email, with each response taking days, makes support very inefficient and frustrating
Thank you so much, Sofia! I’m glad to hear your watch arrived quickly and safely—you deserve nothing less. It means a lot to know you had a great experience!
We love this watch for our 10 year old. Very easy to operate and impressed with all the features it offers
Matt, thank you for sharing your experience with the watch—it’s wonderful to hear it’s a perfect fit for your 10-year-old and easy to use. We're committed to providing products that make life simple and enjoyable, and your feedback truly reinforces our efforts. If you need anything else, we’re always here to help.
This watch is extremely essential in keeping track on my son when he is out and about. We love it
Thank you, Maria, for sharing your positive experience. We're delighted this watch helps keep track of your son with ease and peace of mind. Your support means a lot to us, and we're here if you need anything else!
Happy with the device!
Well made love the aesthetic and very straightforward.
Thank you so much, Shacreya, for sharing your positive experience! We're thrilled to hear the device’s design and ease of use have made a great impression. Your satisfaction means a lot to us!
Perfect shopping experience. Easy. Like the color, look and feel of product. Easy setup.
Natalie, thank you so much for taking the time to share your experience! We're thrilled to hear everything was easy and that you love both the look and feel of your new item. Enjoy it fully, and feel free to reach out anytime!
My son loves this he has a chance to enjoy school and life knowing dad and mom are 1 push of a button away. Wish it has a listen threw feature so I could use to listen to what's happening around him in time of need but new tech takes time. Great watch awesome features for teaching children responsibility and safety ticktalk please add a feature that can do audio recording when a child thinks the conversation needs to be heard by parents
Steven, thank you so much for your thoughtful feedback and for choosing our watch to help support your family’s peace of mind. We appreciate your suggestions and will definitely consider possibilities like audio features to enhance both safety and responsibility for children. It’s wonderful to hear your son is enjoying the powerful benefits of the device!
Thank you for providing the return option. Also, the patent app is helpful and the watch just works.
Hi Michelle, thank you for noting the return option and signing up internally. We're glad to hear the watch is working well for you—that seamless experience is exactly what we aim for! If you have any questions or need support in the future, feel free to reach out.
Very nice and helpful for kids! So far we like the! It's easy for use!
Thank you so much, Michael! We're thrilled to hear it's easy to use and a great fit for kids. If you ever have questions or need guidance on new features, just reach out—we’re always here to help make your experience even better!
The ordering process was easy and the watch was delivery quickly. Just what my nine year old daughter wanted. My only complaint is that the watch band is tighter than she would like. We hope that over time it stretches.
Hi Amanda,
We are grateful that you found the order processing was straightforward. We do understand that the band is unsatisfactory, we do take all this feedback to our development team. Let us know if you have any other concerns or need support.
Received all the information needed on time and very well explained and the shipping process was very fast. Probably one of the best shopping experiences ever.
Thank you so much for your enthusiastic feedback! We're delighted to hear you're happy with our service and look forward to continuing to meet your needs moving forward. Your support truly means a lot to us.
Easy process! No problems calling customer service to complete purchase of SIM card
Thank you, Courtney, for sharing your positive experience—supporting you smoothly through your purchase means a lot to us. We appreciate your kind feedback and are delighted our customer service helped keep things easy and hassle-free for you!
It was a good the battery dies to quick though other than that no trouble so far.
Hi David, thank you for your honest feedback and for sharing your experience. We're glad you loved the product and appreciate you letting us know about the battery issue—your satisfaction matters, and we're here to help if you need any assistance with that.
We love it - great gps tracking and easy to use. Good peace of mind while we let our boys play in the neighborhood!
I ordered the unlocked version because my phone service is through a local carrier. It took about 3 hours to set up the watch, between multiple calls to TickTalk tech support and conversations with my carrier tech support. The first woman I talked to at TickTalk was not very helpful, but when I called back the second person was able to resolve my issue very quickly. After the frustrating setup process the watch seems to be working very well. The GPS is not 100% accurate but it's reliable enough. My son immediately loves the voice to text. It's very accurate. One important note: the TickTalk 5 runs on 3G. My local carrier told me 3G will no longer supported in my area within the next one to two years, so this watch will soon be obsolete. My son is very prone to breaking or losing things, so this is not a concern for me at the moment.
Alexis, thank you for your detailed feedback and patience throughout the setup—your perseverance truly made a difference. We're delighted that the watch is meeting your needs and serving your son well, and we'll continue striving to improve both support and technology to better serve every customer’s experience.
My watch was not working and the company replaced it with no hassle right away… incredible service
Thank you so much, Adeem, for sharing your wonderful experience. We're delighted to hear that we were able to make things right quickly, and we truly appreciate your kind words. Looking forward to supporting you anytime you need!
The process to replace our watch under warranty was simple but required us to send the watch back first and pay a refundable fee of $100 for expedited shipping.
Victoria, thank you for sharing your experience and for recognizing the ease of our warranty process. We appreciate your understanding about the refundable shipping fee and hope your new watch exceeds your expectations. If there's anything more we can do to assist, please don’t hesitate to reach out.
I love that I can keep in contact and know where my child is at all times. It's very easy to use. My only concern is that with constant wear, the band made of plastic has ripped and I had to replace it.
Jess, thank you for sharing your excitement about staying connected and knowing your child's whereabouts so easily. We're sorry to hear about the band wear and are grateful for your feedback—it helps us improve durability! Please reach out anytime for assistance with replacements or any other support; we look forward to continuing to earn your trust.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Lindsay, for sharing your experience—I'm glad to hear the setup was straightforward. We appreciate your honest feedback and are here to help if you ever want advice on simpler features or ways to get the most out of your device. Your trust means a lot!