MyPhotoWalletReviews 264

What we received was wonderful. The image quality was fantastic, and my dad was so happy with the gift that he asked me about where I got it from in order to purchase for others later. Thank you so much for your beautiful work on this wallet!

Effective communication. The wallet from Myphotowallet was delivered 5 days earlier. It will be a meaningful and useful present for my dad.

Wish I had seen this site before I ordered from them! Website states 5-7 business days to process the order. What it doesn't tell you is shipping is a flat fee of $10 and it will take 10-15 business days (yes that is up to three weeks, minimum of two weeks). I've been tracking the order and for the last 5 days it's been somewhere about 15 minutes away and hasn't moved. Their website didn't say anything about how long it would take to receive my order until I paid. This was a gift for my daughter as she's off to college but she's already left and we still don't have her necklace. I asked for a refund and they said no because the order is already on its way. Yeah been waiting a month and still nothing. Do not buy from them!

An inscription on the wallet is optional. I choose not to have an inscription. It came with the very stupid inscription shown on their website sample. This was on the woman's wallet.
The men's wallet, does not have their sample inscription on it, even though an inscription is shown on the website sample also.
Their customer service basically says, that how it is pictured, so that's how you get it. Nowhere in the written description does it say that it includes a stock inscription. And why does the woman's wallet have it and not the man's!
I would give them zero stars if possible.

I'd give them 0 stars if I could I ordered a photo wallet for Father's Day. The wallet finally came in July 2020. I open it up & am horrified about the product I received. It was nothing compared to what they advertised. The background of photo was on it and my kiddos weren't outlined correctly. I emailed them wanting my money back or to fix this mess only for them to reply it's nice enjoy. It's a scam don't use this company at all especially since they won't make it right.

BEWARE! BEWARE! BEWARE!
We read reviews before purchasing, loved the examples, etc. we bought as a Father's Day gift. It took over a month to get here, but we were so excited to get it fir my husband. We opened it and didn't know whether to laugh hysterically, be outraged, or throw it away. The quality it crud, the photo made my husband and son look like night of the living dead zombies, it was hideous! We've tried contacting the contacting the company via email and phone and have received not one reply. We are filing with the BBB. Hopefully so other poor schmuck won't waste their money.

Please don't order from here! I wish I read reviews before I placed my order, #1 It ships from China which I couldn't see anywhere on the website where it says that before you order so shipping takes forever #2 Quality of the product in not consistent, I ordered 2 wallets one came out okay not like the picture and the second came out so bad its pretty much laughable! #3 The amount you're paying you're for the wallet, shipping, & if you choose the VIP which did absolutely nothing extra in my opinion, the quality was really cheap on both wallets. Save your money and order from a more reputable website! I posted this review on the website but they only post positive reviews!

I order a wallet that arrived in plenty of time for Father's Day, but they had distorted my daughter's face. They emailed me that the photo had to be "enhanced", but apparently meant they widened my daughter's eyes, eyebrows, and nose. I requested a refund or a new wallet and received the following message via email from "Vivian":

Thanks for sharing your thoughts about the wallet and we're very sorry that the end product was not as you expected, as per check, the wallet looks fine. There's a slight difference because the photocopying effect could not represent a colorful image completely. We sincerely hope you can understand under the circumstance.

Please know we're always looking to do better, and your feedback will help us to do so.

So they are doing nothing to remedy it.