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MyPhotoWallet

2.6

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MyPhotoWallet Reviews Summary

MyPhotoWallet has a rating of 2.6 stars from 264 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPhotoWallet most frequently mention customer service, several times and business days. MyPhotoWallet ranks 9th among Photo Sharing sites.

service
138
value
135
shipping
141
returns
93
quality
135
This company responds to reviews on average within 18 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Terrible service
February 19, 2021

Don't touch this site. I paid £8.99 for express delivery expecting my good no later than the 4/6 days as stated. Unfortunately I didn't read the small print. My order wasn't despatched until a week later. Its 4/6 days from order being dispatched not from the day order was placed. Plus no response from several emails

Date of experience: February 19, 2021
North Carolina
1 review
0 helpful votes
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False advertising
February 7, 2021

I order the keychain as a special to my friend for Christmas. It arrived end of January. Then I finally see her to give it to her and it does not play music.

Date of experience: February 6, 2021
Texas
1 review
1 helpful vote
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My husband loves it and so do I.
We had twin boys this past October 27,2020 so I wish I could've put another picture on the back or maybe words on the inside.
Customer service was responsive along the way.
You'll have a return customer soon.

Date of experience: January 27, 2021
GB
1 review
0 helpful votes
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My son bought me a wallet for Christmas with a photo of me; my sons and recently departed mum
It was awful and looked like a laurel and Hardy pic. O emailed them early Jan and still waiting for a reply DO NOT USE THIS COMPANY

Date of experience: January 27, 2021
Texas
1 review
0 helpful votes
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Poor quality and service
January 27, 2021

To say I "not satisfied" is an understatement. I am very disappointed with the customer service, the products and overall company as a whole. I ordered the items in early December under the impression that my order would be here before Christmas. In fact, that is the only reason I chose your company over others. I contacted customer service to make sure it would be here in time and was not told any different. The deception of the website and customer service is very disheartening. I finally received the items today and I am also disappointed with the quality. The key chain is so poorly made that you can barely make out that there is even a picture on it. I am embarrassed to give that as a gift. I have not opened the box of the puzzle but again the quality from just the outside of the box is poor. I would think that given nearly 2 months I would be given a better product. I really hope this was a fluke and you do not do business like this regularly.

Date of experience: January 26, 2021
New York
1 review
2 helpful votes
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Outstanding work
January 27, 2021

I ordered this for a gift, was so worried about it coming out badly or something going wrong because I didn't know the website. BUT I TOOK A CHANCES! And guys let me just tell you. IT IS STUNNING! 10/10 would recommend.

Date of experience: January 26, 2021
GB
1 review
1 helpful vote
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Looks great
January 24, 2021

Took nearly 4 weeks to come but overall im impressed good present looks nice and good quality thank you

Date of experience: January 24, 2021
GB
1 review
0 helpful votes
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Just wow! Not happy
January 4, 2021

Ordered a plaque looked amazing on pic lovely little wooden stand paid £16 for FedEx delivery... Still didn't come when it was ment to... came today just wow what a cheap chappy little bit of plastic! With cheap little plastic legs! Never again! If I could of done 0 stars I would of! Dont waste your money ppl

Date of experience: January 4, 2021
GB
1 review
0 helpful votes
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$#*! holes
December 19, 2020

Well weres do i start I orderd from these guys on early morning the 8th of December said spend over £50 get free shipping so that is what I did been messaging them for days asking why I haven't recieved an email with regards to my order being complete then they email me 2 days ago saying your order is processed is it just being checked over wich will take 12-24 hours so I replied with an email explaining these are Christmas presents so I thought they would of been here sooner they then said could pay and extra £9:96 for faster shipping to wich I payed and said I would receive a tracking number wich I still haven't recieved absolute arse holes avoid this conpany if still had no tracking I will be going to my bank to see what I can sort to get my money back yes I understand it's Christmas they are busy but 10 days to make a few personalised things is ridiculous

Date of experience: December 18, 2020
Ireland
1 review
1 helpful vote
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Great service
December 11, 2020

Great service and top quality goods
Delivery is prompt and presentation is top quality I bought wallets and watches as gifts and everyone loved them

Date of experience: December 10, 2020
GB
1 review
0 helpful votes
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Get out my swamp!
December 9, 2020

I spent so much money for this and waited a long time! When it arrived I was so excited but when I opened it I got a massive scare. I get the saying "Shrek is love, Shrek is life" but wowee! Shrek was one of my favourite movies until today. I can gladly say dad's birthday was ruined. 20 quid straight down the swamp.

Date of experience: December 9, 2020
Michigan
2 reviews
1 helpful vote
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Repeat Customer
December 10, 2020

My daughter in law ordered one for my son. I noticed it and loved it. I ordered one as a gift and was very pleased. And in my experience the wallet arrived quite speedily, and the picture on it is great! Can't take a pic as the wallet is already wrapped for giving.

Date of experience: December 9, 2020
West Virginia
1 review
1 helpful vote
Follow James W.
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Had an issue. The refused a refund. They did finally send us a new wallet but the picture wasn't much better than the original. Read these reviews. Some are by the company themselves!

Date of experience: November 29, 2020
Rhode Island
1 review
1 helpful vote
Follow Taysia H.
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If I could leave 0 stars I would. I thought a personalized wallet would be a great Christmas gift for my boyfriend but they seem to be incompetent and can't actually make your personalized item look anything like the picture you send in (which is the whole point). I wasted 35 dollars on a very disappointing and honestly just all around ugly looking wallet. I tried to email their customer service email and they were absolutely no help and said they could only refund me 15% ($5.25... not even worth it). Not helpful at all. Now I'm out 35$ and need to think of another gift for me boyfriend. Please just save yourself and don't give this company any money it's practically a scam.

Date of experience: November 26, 2020
Japan
1 review
3 helpful votes
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Totally love this item
November 24, 2020

Remarkable little front wallet. Will not hold more than a few cards. You can fit more like some have said, but not very comfortably. Remarkable leather. I have had it for a week only can not say if it will last a long time but build seems good quality. No place for extras, so if you like to keep a lot of stuff in your wallet this minimalist is not for you. I am trying to lose the big fat wallet and so far do not regret it.

Date of experience: November 22, 2020
AE
1 review
3 helpful votes
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Consumer-Oriented
November 19, 2020

My Photo Wallet team especially Ms Starling has her expertise in dealing with the problems of her consumers wholeheartedly. She had been a constant support to me regarding my packet delivery to Canada, despite being a mistake from the consumer's end. I express my heartfelt gratitude to her and wish her all the luck in her furure endeavors. I would recommend all my friends to shop from such a customer friendly shopping site like photo wallet.

Date of experience: November 18, 2020
Texas
1 review
2 helpful votes
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Super happy
November 3, 2020

Ordered a wallet for fiance and I recieved in a reasonable amount of time and its absolutely perfect thank you so much I highly recommend great price for great work.

Date of experience: November 2, 2020
Hong Kong
1 review
3 helpful votes
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Beautiful. Thank you
October 22, 2020

Love this wallet, it is exactly as pictured. It also helps me organize my cards and cash neatly. The material of the wallet is soft.

Date of experience: October 21, 2020
GB
1 review
2 helpful votes
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Not happy
September 24, 2020

Looks nothing like the photo my daughter looks Chinese avoid! Half of her hair is missing so disappointed paid a lot of money I am so embarrassed to give it to the person

Date of experience: September 24, 2020
Michigan
1 review
6 helpful votes
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Perfect gift
September 9, 2020

I'm so glad my husband enjoyed his birthday gift. It is one of our favorite pictures of him and our middle child. Tracking was easy and it was hand delivered to me. Plus we got a lot of gift cards to use to thank us for our purchase.

Date of experience: September 8, 2020