MYKAReviews 579

My necklace broke several times as it's a very thin cheap material. They replaced the cheap chain only once! When I contacted them about my chain breaking, they didn't care. They sent me a coupon which really was no savings at all. I took the cheap chain to my jeweler and he said this is cheap material. Not worth fixing. He advised me to never buy from Myka again. Don't buy their cheap jewelry.

Ordered a personalized name necklace - said it would arrive dec 5th. On the 26th it said it was in NY and would be sent to UPS - UPS is still waiting for a package? I was so excited and I wish i would've seen these reviews first because this is bs! There is no package to be found - i have emailed 6-7 times and filled out the contact info (the first time they responded was in french and said to reply back if needed - i did - and they never answered) i just want a refund

I ordered this for my mother for Christmas, hoping it would be something sentimental since it's for Christmas. First I'm notified that my package has been delayed, so I'm like okay whatever. But then I go to track my order and it says that the order does not exist, when I simply copied and pasted the order number into the order tracking. I should've read all of the reviews before purchasing from this place, now I'm down $200.

The main purchases didn't arrive! $140 names necklace gold vermeil! Where's my order? No customer service number to call! Very frustrated and disappointed! They still need 24 hours to reply to your email! Which asked for uploading a picture! And it won't work because any picture is large! How can I get you a picture of the missing item?!

I ordered a personalized necklace on 9/26 as a gift for my bride on our wedding day this weekend. I paid for expedited shipping and it has still not arrived. Order number *******.

I ordered a necklace on 30/7 and I should have received it by 14/8. The shipping information says the item has been on The same location since 7/8, so that's 17 days by now. Everyday it updates to a new date and time with the same location listed.
The final courier doesn't know of it's existence. Noone has been able to even verify the existence of the package. I bought a golden necklace with inscription as a wedding anniversary gift.

My husband bought me the Heritage Multiple Name Necklace in solid gold w/my 4 dogs names! I LOVE IT! Have not taken it off since i received 2 months ago!

I placed an order with them on 7/18, for a Heart Family Tree Necklace With Birthstones In Gold Plating. They offer inscription on the product, so I put in 4 names in a language other than English. To make sure they support this, I tried to contact them and ask if they will do it in the other language. They do not have phone support, neither do they have an easy way to contact them via email. I went to the contact section of their website, and had to go through multiple steps of picking a category for the reason I'm contacting them, and couldn't find any relavant to mine. So I picked the option to "change inscription" on my order, and in the comments I wrote that I actually don't want to change the inscripiton, but in case you don't support non-English languages please let me know so we can find a solution, and I left my phone number as well.
I paid $17 for "Urgent Shipping" so I can get the product by 7/24. Today is 7/24, and my order is still in "Jewerly Creation" step. I never received any response from them, and my support ticket is now closed! I'm very angry cause this feels like a total scam...

I ordered neckless and what I got very flemzy and low quality work even for $200. Not recommended at all. No customer service or support. Wasting your money.

I ordered a bracelet from them in March and have been going back and forth for months telling them that all the letters run together and I want to return it. They keep asking for pictures and I have sent them every position of the bracelet - right side up, upside down, front and back. They constantly ask for more pictures. Now, they tell me it has been too long since I purchased it to do anything about it. I have been asking to return it ever since I received it. DO NOT BUY ANYTHING FROM THIS COMPANY! Their customer service is HORRIBLE!

I purchased a necklace with a charm engraved with my kids and grandbabies name. I notice the chain was tarneshing so I tried cleaning it nothing. I than contacted MYKA they acknowledge my email and offered to replace my purchase or provide 30% off my next purchase. I declined both, and requested a full refund they denied my request. So I ask for a replacement. Now waiting to hear back. I will never use them again and don't recommend them.

Dissatisfied Customer...

What a nightmare. The first necklace I purchased, the way they hung the loops, it hung upside down. (It was supposed to be for a birthday gift). I decided to try and reorder a name bracelet. On the website, it specifically stated that the name part of the bracelet was not included in the length so I ordered accordingly. When it arrived (finally), it might fit a five year old. They argued with me until I showed them proof on the website, then they said they would remake it in the correct size but they wouldn't start on it until they received the last bracelet back. I was furious and told them that since they are sending me a mailing label, they will be able to see when it is shipped. They asked me to let them know when I was shipping it, which I did. A month and a half later, the supposed correct size arrived. I have to say it is terrible quality, like something you would find at Claire's. It did have her name on it but they used such large connectors on each end that the bracelet did not lie flat. I ended up sending it to my friend with an apology note and telling her "here is your crappy gift, better luck next year". I know she doesn't care about it, it's the thought that counts...but how embarrassing and disappointing to have to give that to a dear friend as a gift.

I saw an ad for a personalized Father's Day bracelet in leather and silver. Instead, it's plastic and plastic and so uncomfortable that my husband will never wear it. I wanted to return it, but their 100-day return policy that flashes at the top of their webpage is a lie, too, because they only give a store credit, which is pointless given the $#*!ty quality of their products.

I'm extremely disappointed with Myka's support team. I purchased an item and needed to make a change. As such, I used their website to request a cancellation less than 1 hour after I purchased the product. They responded to me 3 days later saying that they cannot cancel it as it's already being made. To be clear, their website says that you can cancel within 2 hours of placing an order and that cancellations are "processed on the day we receive your cancellation request". On top of that, their website said that they will respond within 24 hours, and the entire situation happened during working days (including placing the order). Based on this experience, the fact that the support person was so unhelpful, and submitting forms is their only contact method, I no longer trust this brand. What was supposed to be a Christening present for family and a huge and exciting experience, has turned into just another company with good marketing but useless support and shady tactics that only look after their own bottom line.

I ordered the much publicized Father's Day bracelet. I paid for expedited service on top of the bracelet's cost, and it was an The entire bracelet looks cheap and horrible. The engraving is poorly done and the letter D is out of alignment. For $105, I was expecting a nice gift. I won't even pass this on. It is an embarrassment.

I was going to order a father's day gift for my husband, after reading these reviews and after the response from the business, the customer service sucks the products suck. There is no way they will have the chance to mess up my order and then only offer store credit. I do not have to spend my money with this company especially after they messed up something personalized. And there is no phone number. So your scamming people out of their money and still cannot afford to pay phone agents. Sounds like a terrible business.

I ordered a necklace on 5/8 and paid expedited shipping to receive it by 5/22. The shipping information says the item has been I. The same location since 6/19. Everyday it updates to a new date and time with the same location listed. I contacted customer service several times and they keep telling me the item is on its way. I've even been told twice I would receive it in 3 days. Well, it's 6/4 and still no necklace. Myka has not been helpful at all. It feels like a scam especially because I can't speak to anyone over the phone and they take 24-48 hrs to respond.