MYKAReviews 579

I'm extremely frustrated and disappointed with **MYKA**. I paid extra for **expedited shipping** because their website clearly stated that the item was **guaranteed to arrive before Mother's Day**. That promise was the only reason I placed the order. As of today, the item still hasn't arrived, and MYKA has refused to issue a full refund for the purchase or the shipping cost. Instead, they offered a generic apology video and a "free gift"—which doesn't make up for missing such an important occasion. Now I've had to spend even more money to find a last-minute replacement gift. MYKA completely **failed to meet their delivery guarantee**, and their customer service has been dismissive and unhelpful. I won't be ordering from them again, and I'd strongly advise others to think twice if you're counting on timely delivery or reliable support.

I bought a necklace for my wife for Xmas.

Item came with really bad quality and defects. It was super hard to get a refund.

I paid extra to be shipped quicker and I bought insurance. These cost were not refunded.

Do not buy from this store! It is a rip off.

We ordered a customized necklace with my daughter's name written in Arabic. When the necklace arrived it was definitely Arabic but not my daughter's name. Instead it said Drake so it wasn't even close. So now it's too late to get this rectified before Christmas and we had to give our daughter a necklace with someone else's name and tell her we are trying to get it rectified. There is no customer support phone number anywhere so we had to submit a request form and hope they get back to us which they haven't yet. How hard is it to confirm the correct product before shipping? I may change this rating depending on how they handle the situation but as of right now I do not recommend.

TOTAL SCAM, they LIE, completely dishonest. They send tracking numbers to make you think your order is coming, but never actually give anything to USPS. When you call USPS, they'll tell you that they have not received the order even though a tracking number exists. My order has been waiting for pick up for quite some time. The guarantee date when I purchased past quite a while ago, and they just move your date back multiple times. Still hasn't shipped and they won't communicate. Just read all the other one star reviews on here, almost all the same. Like others have said, their website will tell you one day left to get in time for a holiday, and then several days after you order they'll put the same message back up to pressure people to buy that day, totally fake. You're definitely not gonna get it by the holiday! There is no customer service, will send you the same automated replies over and over. If they actually do reply as soon as you catch them in a lie, they ghost you. At one point, they told me they found my order and it was in shipping quite a while ago. Never sent. I emailed them to overnight it so it would get here on time, of course no response to that. They have no phone # (obviously for a reason). Sent at least 10 emails asking them to call me with my phone #, they just won't do it. Don't even acknowledge those emails. Any company not willing to speak to you tells the story. They are fake, I've talked to others that have had the same experience. Wish I had talked to them before I ordered. Just don't do it, and if you already did dispute it on your credit card and get your money back. Just a bogus company. They lie to people and could care less that you're trying to buy something special for someone for Christmas. Of course, they will send some BS reply on here like they care and they're trying to make it right. Don't believe their responses on here, bunch of bull. Everyone I know that has tried to use them says they never made it right. They are just flat out fake and dishonest!

So I ordered a name necklace and a gift box for 65 and 5 and paid 30 for christmas delivery.
Got the receipt for a necklace gift box and ornament i didn't order and slow delivery. I have started a credit card dispute as it take 24-72 hours for each slow response from this terrible company. They also advertise as Australian but they are not. They are a * company from Israel.
Edit: I have already sent multiple emails to your customer service what a waste of time. I don't want store credit, I want a refund. I will be spending my money on a local reputable jeweller not a scam site, order number #******* don't worry my credit card number will organise a refund. I have all the required screenshots of your scam process
* Information redacted by admin

It was my husband's very first Father's Day and I ordered a chain with our daughter's name on it. For Men, Myka recommended the 18 inch chain which they said was the most popular size to order. When we received the chain, it was like a choker size on my husband and looked absolutely ridiculous. With the extra protection plan I purchased I was able to get a reorder once I exchanged the necklace I had. I requested a return label and it took Myka 6 days to send it to me. I have never had to wait 6 days for a return label in my life. Myka mentioned that I would have to wait 10-14 business days to get the reordered correct-sized necklace sent to me once they received my return. I followed the tracking carefully, and saw that my necklace had reached their facility. I emailed Myka to let them know and they said my necklace was not at their facility and that tracking may not be correct sometimes. They sent me a return label for the United States Postal Service. I asked them to confirm that USPS had WRONG tracking information. After two days I received an apology email that they did, in fact, receive the necklace I returned. They sent me my reorder...HOWEVER, the chain was RUSTED and TARNISHED. I was so upset. I no longer wanted to work with Myka due to this whole process I had to deal with. Needless to say, they ruined my husband's first Father's Day. I asked Myka for a refund and they refused to give me one. WHAT COMPANY DOESN'T REFUND FOR A DAMAGED ITEM THEY SENT ME? They only offered store credit which I agreed to, and of course now I have to wait 48 hours for the credit. This company is pretty much a scam. I feel like I was robbed and I highly suggest you DO NOT ORDER FROM MYKA. I will be filing a report on the Better Business Bureau and with the Attorney General, along with leaving one star reviews anywhere I can.

I purchased a rose gold necklace with 5 names. Standard shipping looked close to Mother's Day so I decided to purchase the expedited shipping and additional gift wrap. Well, it did not make it before Mother's Day and the package came after Mother's Day with damage. MYKA is willing to return my money as long as I return the necklace and delete reviews. I've decided not to send it back because the experience was so bad. The company never returned my money for expedited shipping. I will never purchase anything from this company and you should beware as well.

The gift arrived late though I paid for faster shipping. They didn't respond to my emails or request to refund the extra shipping.

I suggest you read the BBB complaints as I should have before ordering about quality.
My order was placed April 27/24 and now twice i've been informed there's a delay yet it was promised by May10 for Mother's day. If they are shipping and produced via Israel then good luck as it takes forever.
They should disclose that it's an international and that they are mailing it.
I want a refund.
It s very very bad customer service and they don't want to give people a refund.
Beware
No phone number but loom up Tenengroup in Israel
They sell a lot of junk jewelry
Best to buy Local!

Believe me and run away they are just scam you never get any thing from this company I am wondering if anyone ever gets anything from MYKA

Ordered a ring necklace with intention of adding more rings or engravings in the future, as it is advertised as. They have now said we are unable to and are pushing me to buy a new necklace. They are also overpriced for the quality they are. Recommend going elsewhere.

Say you can return items but when you try to they just ignore you. No info on website where to send anything you want to return. This company is a joke!

Bad, bad, bad, horrible. I ordered my necklace before Christmas. The delivery date has been postponed 3, times. MYKA has offered a discount on my next order but, I'll never use them again. Buy here if you never want your products.

Purchased a gold name necklace. The chain I received is extra thin and flimsy. Definitely will not survive normal wear and tear before breaking. Also arrived late when it was expected to arrive before Xmas.

Delivery times not good promised delivery before christmas which christmas i do not know but live in hope for the first one

I know after writing review useless company will say useless apology! Although I'm writing to make aware of new customers, I order to gift my wife for her 30th Birthday, I spend £227 for one piece of personalised necklace! The item not arrived after sever CHASE UP THERE IS NO RESPONSE FROM CUSTOMER SERVICE. They are literally FRAUD FRAUD FRAUD. I haven't received order and haven't received refund! SCAMMER! SCAMER! Get lost with my $#*!ing Money! Order number - *******, still if you say same story your system did not have more information PLESE THROW ALL YOUR BULL $#*! SYSTEM INTO BIN

I ordered a necklace on Dec. 6. As of today. Dec 16, the post office is still waiting to receive the package. My 3 emails to customer service were ignored.

I ordered a personalized engraving bracelet for my boyfriend and YOU CHANGED MY SHIPPING ADDRESS. YOU! On my Confirmation Address I have the one I originally put down and on my shipping confirmation email YOU CHANGED MY SHIPPING ADDRESS, so my bracelet was returned and I sent an email asking if you could fix the address so you could send it back since it's for a Christmas present. It is not CHEAP, I paid more than $100. If I'm not going to get my purchase then give me my money back. Very bad.

It is so cheaply made it is unbelievable I wouldn't give you $19.99 for it. Do not buy from this website junk.