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Nothing registers or links. It wouldnt link my bank details or my payment summary from the previous year to link my tax so how can i get my payment summary for the most recent year?! Horrible system that needs to be scrapped.
What a joke, impossible to log into, ask for codes etc which can't access,,,, what else do you expect from the government
Nothing works. Nothing registers. No codes sent. This site literally FORCES you to go to an office, which for some of us - means taking time off work. Utterly ridiculous.
0 stars, very poor system, cant log in, have to create new account every time, worst system i'v ever tried to log into
Unless you can take an sms code to an Australian mobile number while overseas you wont be able to access you account. Thats bloody fantastic when your trying to sort out things like tax from the other side of the world. Seriously guys if your going to force us to use the system, make it work properly. You could set it up to do the same thing through an email. Fix this $#*! and stop living in the past, the people dont like being screwed.
Utter garbage. Can't log in. Can't get a code. Have to create a new account every single time. Goodluck then actually linking any services to that new account. Oh and of course YOU get into trouble when you don't do your tax or centrelink info etc. Utter bull$#*! $#*! you MYGOV
I can't login from overseas as I don't have access to my second factor (mobile). OK, so followed the instructions and have asked for my email to be removed from the account so that I can recreate it. Which in itself is ridiculous but whatever. CALLED TWICE to do this and it still has not been removed, and can't recreate my account.
Meanwhile the ATO are wondering why I'm not receiving or replying to their correspondence and are escalating things, and I have no idea what is happening because they can't send me emails directly it has to be through MyGov.
Absolute piece of $#*! solution design. Whoever designed their auth systems needs to go back to whatever $#*! government org they came from.
When your website can't even manage Username and Password certification; how are you going to manage people health finances. Pathetic and one star is too positive of a review.
I'm impressed that real life really can outdo 'The Trial'. Recommended as a defining experience of utter frustration and futility. Thanks MyGov, you're inspiring! We love the hold music on the Medicare inquiry line too - pure Central Services.
Major issues just logging on denies my correct password then have to change it everytime i try to log in, and then tells me im logged in on another device and have to go into settings to delete the device.To many people have told me about their own issues and now we have to use it to do our tax online its worse
Crashes, also you have to unregister from another device before registering again from a new one! No notifications are offered, and there is far to much red tape
I have been trying to connect to Centrelink via MyGov, to update files requested.
I have been trying for 2 days, without success.
I get error message
"Bad Request
Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit."
Does anyone care?
Private industry would have people working 24/7 to fix this mess
I like to think of myself as website savy but this government website is by far the worst website I have ever come across. Locks you out new passcodes Every time. Im never going to use it again. Not worth my time. Poor pensioners would have no idea.
A terribly designed system that sends you in loops when trying to link services. There are far better online government systems to use as examples the world over but once again Australia feels the need to reinvent the wheel and chooses to turn it into a square. UTTERLY USELESS.
A couple of years ago, I forgot my password and tried one too many times. There was no warning the next attempt, if failed, would permanently lock the account. My account was permanently locked. I had to set up a new account with a new email address. I had to use my work email address. If I ever have another issue, I'll have to create a new email address which I'll never use except for myGov. The security then was very heavy handed and overly simplistic, with little thought of how it actually impacted the end user.
Since then, it appears they have improved security. I forgot my password yesterday and tried one too many times. Again, there was no warning the next attempt would be my last. I got a message my account was permanently locked. I was dumb founded. I thought I would have to start over with a new email address that I'll never use. But I tried to login this morning and the message changed to "temporarily locked". I was able to reset my password and get in. Thank goodness they have made that security feature user friendly (it certainly wasn't a couple of years ago). An improvement would be to alert users their next login attempt is the last before escalated security is triggered.
I have used this site twice, please I am no genius, but it is rediculous.
How can our pensioners try to negotiate this absolute unusable site.
I hope who ever put this site together is ashamed of what it puts people through.
The worse app ever invented i have loss count how many times i have had to rejoin the stupid site to access information, screw that i just go in now because im sick and tired of being locked out, all they had to do was include an alternative email to reset your password but no to easy for government idiots, they make you rejoin every time thats why im off the grid and they can shove there poorest app ever
I am not a drinker but after trying to access a linked account in MyGov became so frustrating. The virtual "ask a question", you won't get the answer, it totally useless.
Trying to access MyAgedCare but can't because it doesn't recognise my email address. Phoned MyGov help line who couldn't help and told me to ring MyAgedCare as they can't help. Not happy because it's now another hour of MY time I have to wait to get through!
After 45mins of MyGov today I finished off with a stiff Brandy and Dry. So frustrating and such a useless site. Should rename to OurGovNotYours.
This is the worst site I have ever had to access... I end up wondering if Im just thick... but it asks for codes and resets passwords... pathetic! Get into and make it a bit more user friendly its just next level complicated...
This GOVERNMENT PORTAL, paid for by US, THE PEOPLE is the absolute worst, most difficult to navigate, most un-intuitive waste of time you could ever imagine.
If you wanted to confuse your tax-paying fundees this would be a textbook way to hate you forever.
Shamefully inadequate.
