Employment Development Department

A great representative helped me today who was helpfull.,really cared and was nice.we also resolved the issue. I was so distraught and distressed before her interaction.thank you,sincerely Everett boston

I've called 3 times... listened to all the bull, gone thru all the telephone trees only to have them day we're to busy.click! Do aggravating.

It's really sad when you make a mistake and the way they punish you for it is insane but they have employees who still from their and they give money to those who don't even work how is that justice?

First off if I could give a million stars for the manager Tanya, i would. As soon as I answered I felt that I was going to be helped. She reassured me, and my questions were answered. My experience before her was another lady who made me feel like she didn't knw anything, so I was very scared. Thank you again E.D.D for hiring Tonya as a manager or supervisor. She deserves it and more.

It's unfortunate dealing with people who don't have the human decency to help those in need. We cannot survive in CA with all of these high costs and when we need a little bit of help, we are met with a laugh and a push away.

This is an attrocity to upset the Americansl.people.biden I hope u get karma for this.if it's not broke don't fix it y'all fd it up I'm.so angry right now

Filed an appeal due to denial of benefits for fraud, edd lady sends me to the appeal board for information; call *******803 and this chick sounded like I interrupted her drunken nap; she says "you need to call EDD. I reply "I did and the rep referred me to you and gave me this number". She unprofessionally says well I don't see an appeal so call her back. Fraudulent claims have been filed and I am getting the consequence. Hey Newsom, hire me and I will really help the unemployed instead of the bs you got going on.

The State of California Employment Development Department is an abysmal disaster and everyone who works there should be held accountable. They have zero accountability and are either incapable of resolving issues because they sincerely don't want to or because they are entirely incompetent.

In 2020, 2021, and 2022 I had a seasonal job with the same organization. The work is remote. Due to the nature of the job, once the season is done, employees are laid off. This is a qualifying factor to receive unemployment assistance on the EDD website, with "Laid off due to work being seasonal" an option. I received unemployment via EDD on those three occasions until I found new employment. Earlier this year, my contract finished once more and I applied for EDD. For nearly two months they asked me again and again and again to sign and resubmit documents I'd already presented 100 times. After TWO months of doing this and not receiving any money, they sent me a letter in the mail denying me assistance due to my job's office being located in Washington D.C. What? It's always been in D.C. It was in D.C. The three times they previously gave me assistance, and it's still in D.C. The work is REMOTE. I explained this on the phone a million times to different employees, but it doesn't get through to them at all. For this arbitrary reason, they decided not to give me assistance.

I wrote a letter appealing this, but based on how response the EDD employees are (whether it's via the phone or online) it is unlikely I will get a response.

My father's situation is even worse. He was forced to retire due to his age (he's in his 70s) from a company he's been working at for several decades. EDD provided him with money until they arbitrarily decided not to. After many phone calls, they would force him to re-open his claim nearly every time he logged onto the website. After getting through to a representative on the phone, the representative had the audacity to tell him that it's random, some people are forced to re-open their claims, some several dozen times, some a hundred times, some just once. He said this as if it's normal and all just part of the system.

If this wasn't bad enough, getting through to an actual human on the phone is borderline impossible. And once you do get through, they put you on hold (with the promise of the wait time only being a minute) for you to wait either an hour or wait an hour and have your call dropped. If you do get through, they'll transfer you to three or four different people, forcing you to restate your inquiry each time. There is no communication between employees there. No one passes on the message. There is also no proof of a caller's message being delivered. For all I know, the letters I've sent will sit atop a desk for years.

I've accepted it's very unlikely I'll get the money I'm owed. They do this on purpose, hoping people will lose patience/hope and just give up. It's not as if we don't want a job. My father was forced to retire, whereas I have a master's degree and have been working since I was 16. I would love to find full-time employment that provides me with a livable salary. That's much more preferable than dealing with these inconsiderate EDD people.

Long story short, good luck to others out there who genuinely need money. You'll wait months and it'll be impossible for you to reach an actual human being to help resolve your issues.

I've been trying to reach a CA EDD customer rep for what feels like eons - it's like a never-ending punchline to a terrible joke. I've even resorted to YouTube tutorials and pressing 134 repeatedly after hitting #1, but with no luck. Some people have had to shell out money just to get through to someone! It's absurd to think that our hard-earned tax dollars are going towards such a poorly designed system that offers zero customer support. Did you know that if you don't notify them within 16 weeks about enrolling in training, your benefits vanish into thin air? It's a race against the clock that's impossible to win when you can't get in touch with anyone. Someone's definitely playing the system, and I'd love to know who's got the last laugh.

They delay your time and do not pay you at all do not file for unemployment you wait 2 weeks for a paycheck that isn't enough to even survive especially when you have to be paying rent and bills, the call wait times are also very long to around an hour or even more or sometimes they don't even answer, I recently filed for fraud due to a situation of people using my card and stealing money from me they still haven't resolved my issue and I spoke to a lady today after being told unnecessary information that is wasting my time all she told me was good luck and ended up sending me back to the main menu and not letting me get my money that they owe which they owe me alot of money I do not suggest collecting unemployment

The edd has been doing really too much messing around...I have told several representatives who are not helping.and since the new system it's a million times worse than Before.i feel this system was put in place to cause anger and toxic stress to California residents.I'm so frustrated I bet everyone else is too this is not good we pay your salary and you treat us with no respect and keep screwing people around.to those that do karma is right around the corner.I hope you loose your job and have to deal with the same situation where people are bs around and playing games.and stressing people and making it where you have to beg for what is yours...Honestly...What's going on.i feel the devil took over all of you edd employees..

So I am on workman's comp, not making enough money to pay rent & bills, I informed the e.d.d. I was on workman's comp, even put it on paper, tld them who my workman's comp insurance company was who was paying me & everything! I hid nothing from the e.d.d., the person I ws talking to tld me the e.d.d. Might be able to help compensate me even though I ws on workman's comp, but the only way to know for sure was to file paperwork with the e.d.d., he said if I dnt qualify, then I will get a letter saying I make too much money on workman's comp to qualify for financial help from e.d.d., but if I qualify, then the e.d.d. Will just start sending me checks! So I filed like he instructed me to, then, next thing I knw, the e.d.d. Just starts sending me checks, so I think I qualified, just like alex from the e.d.d. Tld me I might. Next thing u knw, months later, the e.d.d. Is suing me for overpayment, whn their employees were the incompetent ones who screwed up, I did nothing wrong, but now they are accusing me of being fraudulent, whn I ws totally transparent & honest about everything from the beginning with them, I knw my calls are recorded, I'm not stupid! So I had to hire Pershing Square lawfirm & pay them more money to represent me in court against the e.d.d., to prove I was in fact the one defrauded, in the meanwhile the crooked $#*! e.d.d. Is garnishing my wages & confiscating my tax return whn I am barely making it as it is, in wch I tld them, do not trust the e.d.d., I believe this shows just how corrupt our government. As a whole is, & dsnt care about the rights of u.s. citizens trying to make an honest living, they will try to destroy urs & ur families lives@ all cost!

EDD, is designed and funded through the Good people of American tax dollars, but who takes care of all our money? (insurance company/Corporations-Banks) Corporations take care of all the intake money, control, and payouts on your EDD claim. You have an (EDD-Bank of America card) Right, and do you think they're doing that for free, Now you're starting to understand! Now think about any insurance company you ever dealt with deny, deny, deny. Until they can't deny anymore, and then they have to pay out on the claim or don't. Most people give up, walk away, or find a $#*!y job right away.

Yes, the good people of America work for EDD, but there don't have any control over the actions of your EDD claim. Corporations dose. The Corporation set the rules, the guidelines of intake and outtake of all pay-outs. Yes, we get upset with the rips, but we're actually upset the wrong person. Because most of the rips don't have a clue what's going on until they read the computer screen that tells them about your EDD claim. They're just as surprised as you are.

The insurance company AKA (EDD) basically has software that looks for any imperfections on your account. Once it determines there, is a problem with your account, your account gets placed on hold, it could be as little as you're checking the wrong box on your form or putting the wrong date or not in the right order. The software will automatically put you in a problem-category, shut your account down and placed on hold for around six months and trigger a phone interview from a rip, now your account on hold. Then they deny your claim, and EDD asking you if you want to dispute their actions. Now you have a court date, to dispute a claim with EDD, this well Take about 6 months and you will not get paid the whole time.

And the good citizens that work for EDD don't have any say-so on the matter, it's all done by computer base software. That's designed by a corporation to profit from our TAX dollars. The longer the Insurance company AKA (EDD) deny the claims, the more money they can hold on to in their banks accounts, the longer they hold the money, the more interesting they make on our money.

Case-in-point when you go shopping, and they ask you to donate to a charity, it works the same way, that money goes directly into the bank account for about six months or more before they even give it to the charity in question, after they take off there processing fees!

As if it's not already hard enough to reach a live person to talk to. EDD thinks EVERYONE collecting disability is just a bum trying to get money/or live off the government. Law enforcement here and I was hurt in the job. Every time someone answers the phone they put you on hold for 30 plus minutes then hangs up on you so they don't have to do their jobs! Going remote for these employees should not be an option! They're rude, lazy, non compassionate, arrogant etc. they need all the supervision they can get! It's not just one employee, it's ALL of them!

No customer service available at all even with the customized phone number that is provided in the website. What nonsense, it automatically cuts the connection saying we are experiencing longer hold time. Very pathetic, can't reset our security questions, won't verify us with our SSN nor our drivers license and won't show us our account/previous claims when you login to your account.

"MAX no of callers has been reached, please call again thank you" -- really, everyday the same message?! Like all from 8-5pm?!

Edd a fuccn joke I file a claim dang near 2 months ago nothing approve yet come on now is anyone even working there smh

Today Dec 1st I called about 11:00 I got on the phone with a rep a African American woman.she was very rude yelling and would not let me get a word in and she made it seem the only way she could help me is if I had my last paycheck stub.and I explained to her all she needs to do is contact my previous employer then she said ok I'll get someobr else to help you now I've been on hold an hour plus.I mean have a heart.iwe unemployed people are the reason you have a job and we are already very stressed and it doesn't help when the people are supposed to help you are really rude a cold calas.I don't know why I was treated this way and after the call is done I will leave a review.i believe she knew her conduct was inappropriate and she wanted to disconnect me because she knew I would leave a review since I am set to leave a review after this call so she wants to get another representative in trouble or say it wasn't her on the phone.mind you.all this is being written while I'm still on hold.very frustrating.inam writing this so people will know about this representative and hopefully put her at a different position so other hard working Californians won't have to deal with the blatant disrespect for no reason during this difficult times.thankyou

During the time I got fired. Had reached out to EDD for support. I wasn't given the proper service I was refused and denied from the beginning. I had followed all terms in getting EDD. I had previously had applied two other times before with the 12 yr period was denied.
The time that I was denied had won from my previous jobs class action lawsuit mistakes and wrong doing.
Very disappointed and ashamed of EDD.
I want EDD to earse/ delete my personal information and file permanently. Don't want their service ever nor should they hold on to my data.