Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
MyGermany has a rating of 3.5 stars from 247 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyGermany most frequently mention customer service, perfect condition and several times. MyGermany ranks 9th among Mail Forwarding sites.
We monitor reviews for authenticity
I worked with the founders of myGermany.com on a consulting project to develop a part of the website for them. My experience is only positive, both Christians are really professional in what they're doing, very nice to collaborate with. Pure German precision, quality and effectiveness.
Highest recommendations.
Very helpful service staff who arranged all I needed for a large shipment from Germany to Singapore. Everything arrived very quickly once details were confirmed and all in order. Definitely reliable and will use them again when I need.
Thanks Chris, Eva and team from myGermany!
Very fast delivery and secured. I am very happy with customer service. Good communication and quick action taken. I highly recommend myGermany!
Eva is simply fantastic! I highly recommend this company. This is the second time I have used their service and plan to use them for all our shipping needs from Germany to the United States.
Great service! Sent a huge pack of tabletop games to Russia and everything got to me in perfect condition. Staff was extremely helpful and quick to reply - they helped me split my order into two packages. And also helped me track my package when our post mistakenly swapped tracking nubmers. Prices are also right and you can calculate them beforehead, so no surprises here.
The site itself is a bit outdated and can get glitchy, but you can always sort it out by contacting the staff.
Will definitely use again!
Very helpful service. Safe, quick and smooth co-operation. Customer friendly approach, great idea, great job. Thank you.
I have used their services several times now and I can say will continue to do so. They are very precise professional, fast responding and simply really good. I am happy to be their customer. Thank you for making my life easier.
Great service, great packaging and extremely responsive
I was sceptical, as I'd never used a forwarding company before but after my first experience with myGermany, I would definitely use them again. Their service was second to none and they were very service minded! Packaging is great. Thanks to Johanna & team
Coolest company, super fast, reliable - CEO is a Wizard like Merlin or Gandalf, the dude from awesome movie series. It's just not New Zealand (they really made the movies there) it's Germany. And with MyGermany it will be your Germany and then you rock.
We have been using myGermany for over 6 years now, they keep our packages until we trigger the on-shipping, never anything missing or anything damaged, totally reliable service, nice people to deal with if a special sending. Keeps us connected to home!
I want to buy electronics from Germany to Nigeria, a friend introduced mygermany.com to me, I was well pleased with the service, my orders was shipped to me between 3days through DHL express.
Oluwatoyin
It's my pleasure to find my Germany GmbH. We got always good service. Issues can be solved very quickly.
They offer good service. Their reply to emails is fast enough, they deal with irregular requests.
However I would recommend myGermany they revise their UI on management page. Because after forwarding shipments, we cannot check information of those anymore, and the management page itself does not look pretty.
Best customer service. I have been using mygermany for almost a year. They are genuine and service 5 stars. They gave me cookies for Xmas! Very nice, thank you so much
Appreciate their services and their professionalism.
They handled my parcel v. carefully. Really appreciate it.
Good job Mygermany. Would love to use your services again.
First time using this kind of service and I'm absolutely happy with my decision to go with MyGermany.
Highly recommended!
MyGermany. So glad I discovered those guys.
They were great, responsive and fast!
I received a huge 26kg package from Germany to Israel in 2 days. Everything was perfect.
I've used myGermany twice now to send products from Germany to Indonesia and both times everything went perfectly. Great service and super reliable. Will definitely use them again in the future! Thanks Johanna
Great company. They helped me ordering a washing mashine and shipping it to my house- Super nice customer support ans stable packaging. It was my first time and I will definetly do it again- ordering from Germany and using myGermany service. Thank you:-)))) Amanda
Everything's fine. Nice communication, clear account, fast delivery. Gladly again!
I was looking for some model trains. Mygermany has taken over the order for me and sent the goods to me. Perfect!
Answer: Hi Yona, What is the eMail ID or customer number you used to register? I cannot find a "Yonda"? Normally it takes 24h as we check some manually, over the weekend it is 48h - so probably it will be activated this morning:-) Regards, Johanna
Answer: Hi Augustin, Sorry, which promotion code are you referring to? Regards, Johanna
Answer: Hi Augustin, Sorry, which promotion code are you referring to? Regards, Johanna
International Mail & Package Forwarding Service from Germany. We provide you a German Shipping Address and outstanding Mail & Package Forwarding Service!

