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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over service delays, unfulfilled orders, and poor communication. Many reviews highlight a lack of responsiveness from customer service once payment is made, leading to feelings of being scammed. Customers frequently report receiving incorrect or subpar products that do not match their expectations. While some initial interactions are described as professional and engaging, this positive sentiment quickly dissipates post-purchase. Overall, the prevailing sentiment suggests a significant need for improvement in reliability, transparency, and customer support to restore trust and satisfaction.
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It was a good experience dealing with your company. I personally spoke to you guys, and you people stand on your commitment, was delivered on time and presentation of products was really very good, hats off to you guys
I had a horrible experience from this site, they promised a midnight delivery and charged Rs 250 extra for it. But the product was never delivered during the midnight and the customer care phone remained switched off throughout the night. The morning when I called they gave me the usual excuse "delivery boy met with an accident" and they would not even give me a confirmation about retuning the extra money they charged me for midnight delivery. And when I demanded a conformation about the money return the lady on at the other end was very rude and she said she has better things to do than attending my problem. She hung up on me and never attended my calls again. Never order from this site
Dear All,
I pray you please please do not order anything from this website.
I ordered a cake and a bunch of flowers on this website ORDER NO. ******* and paid 1200 INR. Then i received an email saying i should pay more for delivery charges and that half kg cake which i ordered is NOT possible. Then I requested them to cancel my order if its not possible but they refused to refund and in the end I neither received my order nor money.
Its not matter of money but integrity. Indians should discourage such businessmen. Please do not buy anything from here.
http://www.myflowergift.com/
Horrible service ever. My Gift was never delivered to the recipient.
12 days later I found out it was never delivered(not from the company)
Even though I had checked with the people on chat about delivery options before placing the order.No one cared to inform me that they could not make the delivery. I had to make Nemours ISD calls but still no action. Lost money on calls and the gifts :(.
No money was refunded nor not even a sorry.
Unethical and Unprofessional crap company.
Avoid! Waste of Money, service and support. Riya on coustomer care is clueless and the guy on *******619 is waste of time.
I just query something nd after that they start abusing, more then bad experience money is a secondary matter, the fist is behavior and believer me they are just anpad gawar. If possible i would like to kick on his $#*! who abuse with customers. Don't go with myflowergift
Fellow who took the call on *******2619, was totally rude, Riya(dont know what the real name is)She promised to deliver before 9Am but not fellow on *******2619 trying to scare us. I am planning to lodge a FIR on you on cyber crime. I have all logs, fortunately i have the call recordings too
Worst customer service and the man was very rude while answering my queries and was saying they are not accountable for any delay eve after the monies were paid, and for delivery they have started charging extra and speak like as if they are doing some charity. Pls people out there, there are many other good gift industry who care about their customers and treat them with priority even though they amazing busy. The customer executive named himself as Rajkumar and said he is from Bangalore. Hate MyFlowergift.
Order #******* All the comments here are true. Worst people. Take this site down. People don't do anything with this website. Cyber criminals. Payed Rs. 2550/- And its gone. All the testimonials in the website are fake. No item is delivered. I registered a complaint in consumer court. Contact me people if you want any details. All proofs are attached.
Dear Sir, we are not doing any money laundering nor we are cyber criminals, we are into service industry, where being perfect at all the point is not easy, we are trying our best to provide the best service we can, but nobody can be perfect everywhere, mistakes can happen. We have checked your order, yes, your order was for midnight delivery for Trichy, and it was not delivered, but the very next day we have delivered the same with your consent, and we have added box of chocolates as well as a compensation for your midnight charges, then why such kind of reviews...
What was promised was not delivered. Very poor customer service. Please don't rely on these guys!
If wrong flowers are delivered, please come forward with your order number. We will look into the matter and solve it asap. Please reply us back with your order number so that we can solve the issue asap
So I placed an order for basket of 20 red roses along with the black forest cake to be delivered on Monday 25/05/15. The flower basket delivered was very different from the one shown in the picture. Also the cake received was not a black forest cake and it was of low quality and taste. I am extremely disappointed with the purchase. Also they charged 300 INR more for delivery. The postal address was clearly mentioned to the seller 72 hours ago.The staff accepted it and agreed to deliver. Later on the delivery day, they texted me on watsapp saying they cannot deliver the item and need 300 INR more. The service was so unprofessional. I had to make an extra payment because I wanted the item to be delivered exactly on my mum's birthday. When I reported about the case with the picture of item received they did not even apologise. They looked at me like a fool. PLS STAY AWAY > DO NOT WASTE YOUR MONEY
Dear Sir,
Extremely Sorry to hear this. Please come forward with your order number so that we can look into your order and give you clear picture... since you are saying, you was charged extra for delivery, then i am very much sure, it must be a remorte or a village area, i am sorry, but without order number, i will not be able to give you right answer. Please give your order number, we will solve the issue ASAP for you..
Excellent service...
I ordered for a birthday combo pack on date 19th April for delivery on 21st april in a remote area of sikkim.
But its given me very good customer service and timely delivery...
I appreciate for good customer service of MyFlowerGift...
Please dont depend on this site, bad service, they promise something before the payment and they will not deliver in time after the payment
Dont even trust these guys
Don't go that website... nobody giving response! What they promise, they doesn't keep! And what we booked they are not deliver in exact time and date. Rude response after sometimes they wont pick calls! Totally wast of time and waste of money and big headache!.
Worst company ever. Staff have no sense to talk. No commitment no quality. Basically fraud. Only tries to take out money. Don't deliver things in right time n instead of accepting mistake they argue with the client. Its aweful n made my spcl day hell..
Dear Manish, we received the bouquet, and jus want to give a big thanks to you for your excellent service... flowers were very fresh and were looking beautiful. Keep it up
Dear Friends, I used this website, but this is a big fraud, people must report them to the police, they have taken my money but never delivered the goods. Pls never use this website
I ordered for some flowers for midnight delivery to my friends birthday but they were not delivered even after a day, when I quired about delivery before placing the order they said it will be delivered on time but now no response from their side. I paid 1800 bucks for them for nothing, I thinking to complain about this in both cybercrime and consumer
It is a pathetic experience with this company all fraud people... I ordered on valentines day a cake and flower, it did not get delivered on that day and even phone numbers not answering... finally next day I cancelled the order still I have not received the money back... it is not small amount I paid rs1800 after 25 days also they have not started the refund... pathetic and all fraud... I am going to complaint to consumer for an if I do not get my refund back in next 8 days
The site is utter crap. They need to be stopped... misleads and cheats. A cake was ordered for my birthday from the Middle East for Rs 1,250.00 which was in the cake list. But apparently I received a cake which was worth Rs. 300 of a plain chocolate cake. When my son enquired as to why the ordered cake was not sent, oh he was in for a shock as the person he spoke to was speaking to him in utter filthy word's, I spoke to another person and to my great surprise I was told that even if I or the Prime Minister orders this is what we will get. Sadly I am not an Indian, and honestly I cant get over the fact of such an unprofessional and pathetic way I was treated..
Answer: I was so mad that they cheated me and i curse myself that i did not read the review before ordering. But after reading the review i think its good that they did not deliver my order because delivering cheap things on my frnds bday would have been even worse.
Answer: Order was not as it was the quality was very bad n brand wad changed
Answer: Better not to choose this fraudulent website. Expect terrible answers from the customer support incase u dont receive the exact or nearly similar product. Mere dissatisfying and ur occassion will definetely get spoiled
Answer: Never.! :D
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Dear Venilla,
Its sad to hear this from you. We had checked on this issue, and we came to know that your order was for a remorte place of dharwad, and it was told to you that this area is not possiible, incase you want delivery, extra charges will be applicable, on this you got hyper and start asking our people to deliver in 30 mins... how its possible to get it delivered in 30 mins. We were only straight forward. Not rude... other companies charge 350 minium for this place, we charged you only rs 200, it was completely a loss in doing this order jus for half kg cake, but still we did, as we have taken your order, but all invain...