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MyFlowerGift Reviews Summary
The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over service delays, unfulfilled orders, and poor communication. Many reviews highlight a lack of responsiveness from customer service once payment is made, leading to feelings of being scammed. Customers frequently report receiving incorrect or subpar products that do not match their expectations. While some initial interactions are described as professional and engaging, this positive sentiment quickly dissipates post-purchase. Overall, the prevailing sentiment suggests a significant need for improvement in reliability, transparency, and customer support to restore trust and satisfaction.
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I have never witnessed such a disgusting and horrible company ever!
I ordered it a day prior and paid extra for it to be delivered on time and they reached an hour late and that was not the only thing. I ordered a fruit cake and blown up balloon and what they delivered was rotten banana cake and flat ballons. The card did not even have my msg on it.
Please DO NOT TRUST THEM. They are just simply horrible and CHEATS!
It was delivered on time. But the cake was rubbish in taste. And it seems they have not kept the cake in fridge for long, and spent lot time in transportation, which had melt the cake. Also the one they show in their website is totally different that what we got. Cheating with fake images.
I placed an order on 30 Aug for my father's bday on 31 Aug. My order was accepted and i was expecting the delivery, but when i did not get any info regarding same i called up customer care to inquire and was informed that they will call me back with details, when i did not get any call fir an hour i called back and this time they told me they cannot deliver to the address i gave and refused to refund money in my account ang hung up call on me. When i called back they disonnected my call.
No intimation about order till i inquired.
More than money its about my Father's bday which got ruined because of these ppl
Dont ever use this site for any kind of service.
**** REPLY To Rajeev****
Sir i mentioned pincode in my address while placing order and the address was never Pune for your kind information, and i dont need any kind of credit note as i dont want any service from this site.
And this remote location constraint should have been informed from your end before itself not when when i called to inquire, and your lady rersentative DID disconnected my call and was continously rejecting my call thats i had to make someone else call on my behalf.
Your genuine and good service is visible from your 90% bad reviews on this site.
I highly disappointed with this pathetic service few days back i have placed an order for my girl birthday is on 26-08-2016 and i have been cleared all the charges for cake and flowers including extra deliver charges...
You cheater guys you ruined my day, The stupid girl who working in your company Riya to inform that do not behave with any one with rude you are taking money from cheaters you are not doing any favor for us taking hard earn money but not proving any services shame less people shame on you, Don't earn money like this, Do hard and get the money...
When the delivery guy reached to my girl home he delivered just cake that too which i order black forest cake instead of it some other cake he deliver with some chocolates and he did not given any flowers.
When i asked people to where is my order of 12 red roses they were not responding and putting number in switch off, i was thinking to surprise my girl first time by giving some flowers this guys made me fool by by not proving flowers only at the time of delivery its almost 3 day no body responding to my email.
I request to one and all do not book anything through this site, Its and big fraud and cheating company in India that i have never ever seen in my life, Friend please advice if any one wants to book through this site please give a bad review As much as possible to this site so that people will come to know this bull $#*! company is a fake company.
I will not leave your company once i am back to India i will put a legal case against to your fraud company
Seeing your review, we can only say that Free platform Site jabber is a superb tool to spoil the reputation of a company in such a easy way... your order was for kothadugem in khammam district, for which you have placed order for 12 red roses and a black forest cake, this is a very very remote location, where providing same day service is always challenging... we want to make the customers, so we have accepted the order for this place, and we
Always try to provide the best service we can... flowers cannot be stocked, it always depends on day to day avaibility, in your case flowers has not arrived on given date, so it was replaced with box of chocolates, which was already told to you over the mail before delivery. We request you, please dont misguide people by manuculating the whole story in a very wrong way. For the cake, we have checked, it was black forest only, topping will always vary from city to city and shop to shop... but quality will be good... you should have atleast mentioned the quality of cake before raising the finger like this. We were expecting a big thanks from your end, getting stuff delivered on given date in hands of receiver in such a village area, but it will be wrong to expect anything good from customers like you... Being a customer of myflowergift.com, if you have any other query, please do let us know, we will surely help u the best we can
Horrible customer service, rudest ever I have felt in ny entire life, "we have attitude for people like you", "go learn some English", "you deliberately putting unnecessary pressure", are few of the phrases used just because I requested them to deliver in a specific time... Avoid avoid at any cost. If the whole idea is to ruin your day with some idiots, this is the company for you!
Dear Customer,
Its really sad to see such review... i have checked the whole issue with our chat executive... while proceeding. 3 options are shown to select, one is daytime delivery, which is free shipping, which means anytime during the day, second is fix time delivery, which was showing 200, which means we will deliver it as per your timing and 3rd is midnight delivery which is 250, which is delivered at midnight... at the time of proceeding, you are selecting free shipping, and placing the order... after placing the order, you are asking our agent to deliver it before 12 noon, when they are explaining you the procedure, you are using word like nonsense. We also told you... you can pay for fix time charges, we will do the same, but you was not willing to pay for specific timing and forcing us to delivery free of cost as per your timing, when we deny doing this, you are putting such kind of reviews. We are really sorry, but we have to follow the procedure of the company...
An absolute SCAM. The absolute worst service that can even exist. Thank you for ruining my planned surprise. I paid EXTRA for midnight delivery and they delivered at 8PM- should I have specified that midnight means 12AM?
I had placed an order for two cakes, both 1/2 kg. Some lady (who switches off her phone every time) told me that they have only 1 kg for each and they would not charge extra for the amount increase, which was nice... IF it was actually true. Not only did the recipient receive it earlier than her birthday, she only received ONE cake. HOW do you send ONE cake when I ordered two, and the lady was giving me a bigger size just 30 minutes before?
The most irresponsible company I have seen and terrible customer service- the only number given turns out to be switched off right after it gets delivered too early. Absolute fraud. Giving one star is even too generous- will call for a refund tomorrow. Oh, they probably won't even pickup anyways.
Its really sad seeing such kind of reviews... please dont misguide people... your order was for jagdalpur. Which is completely a remote location. At the time of placing order. It was told to you to book it fast otherwise midnight wont be possible as you want midnight on same day that also in 4-5 hours. In place like jagdalpur... but you delayed in placing the order. But still we tried our best to get it done for you... we have told you over the phone also... its delayed a lot. We dont think midnight will be possible. Will see. What the best can be done... and we did as per our commitment... now for the cake. You have booked 2 half kg cakes... and we told you half kg cake is not available... instead of 2 half kg cake... we can deliver 1kg cake... we have never told you that we will deliver 2 pcs of 1 kg cake each... please dont expect such kind of wrong benefits. And dont use such kind of words to misguide people... we were expecting a big thanks from your side for delivering in village area like jagdalpur which 99 percent companies cant do... even majority of people wont have heard the name of this place also... but all invain...
Order No. *******
This is a scam. They sent me a cake that had blueberry jam on it istead of the blueberry cake I ordered.
On top of that the lady is estremely rude. She kept on picking my call and keeping it aside instead of talking to me.
This is how the one I ordered and received looks like.
She openly said that that this is what they do. Put attractive images and send some cheap cakes. This is their business model.
NEVER ORDER ANYTHING FROM HERE.
I ordered one cake with 2kg with (i requested one beautiful shape and they delivered ordinary)
But they delivered 1kg and in reverse they are saying i am cheating them)
I shared the deliver boy's owner also. After that no responses from them.
I wanna sue them.
I ordered a half kg cake and a teddy bear. They changed the order by themselves into 1kg cake and canceled the teddy bear because they don't have a teddy bear on handy.
After 20 days, when I called them back asking for the teddy bear, they told me about the changes they made in the order. They are reckless and did not let me know about it until I call them back. If I really need a 1kg cake, I would have ordered it instead of a small cake. Who the hell are they to change the order. All they need is money.
If they are really good at their service, they would have informed me and refunded the teddy bear money.
When they don't have access to send a half kg cake, they should not put it on the website. We are paying them a huge amount for the inappropriate services.
Please don't trust these worthless people.
SKU Price Qty Subtotal
Subtotal Rs1,848.00
Shipping & Handling Rs0.00
Grand Total Rs1,848.00
1/2kg Choco Almond Cake Premium Cake
Bc19
Rs849.00
($13.84)
Set Of candles
Rel13
Rs150.00
($2.45)
1 feet height teddy bear
Tb9
Rs849.00
($13.84)
Sue them for what? We have checked your order, you have ordered for a teddybear and cake in sangareddy for half kg cake and teddybear bear some 1600 rs, but nobody was willing to deliver half kg cake, as minimum 1 kg is needed, there was a time difference in india and us, so we have delivered 1 kg cake in place of half kg, and adjust it with amount of teddybear. Which cost us 100 rs more... but still we are hearing such kind of words... please write the whole matter instead of spoiling reputation like this. If we would have stopped the dekivery. You guys have put allegation saying we have not delivered... sometime. We have to take call on our shoulder. And we make sure. That customer is getting full value of amount spend
I ordered thru www.myflowergift.com. My experience was nice. They delivered items on time and things were good.
I have ordered 1st time from this website and really had worse experience. I would never recommend this website to any1. Before delivery, I've asked customer service rep when my parcel would be delivered and they responded back "We cant say it's raining". When I insist to make delivery of birthday present on time then they replied back " We will try but they cant say... Before making payment they are too good and after you made payment you are just nothing for them.
Such a crap customer service I hv ever seen in my life.
Ordered a 2700 RS cake and got 100 rs cake. I will make them famous with the pictures of the cake i ordered and I got
Dont use this website its very poor service and lost your money.we dindt get our selected product also didt get same time, they will need money only
Worst site, they don't have the understanding of Colors as well as flowers, If you order Blue Orchids then they will order Lavender orchids
I request all the potential customers to please think million times before placing your order with them because how they gonna treat you (cutomer service team) here with i am attaching a screen shot for our chat to show you their work and customer ethics.
I have ordered cake today for my dad's birthday.
The cake shown in website is completely different from the cake ordered.
Very cheap cake they have delivered.
I have paid 2000 for cake which doesnt even cost 300.
You cannot cheat feelings of anyone like this.
You guys think its only cake, but there are many emotions before sending cake.
Taken a lot of money for midnight delivery which was actually delivered next day evening. Ill mannered lady in the customer support. And most importantly received a cheap cake. I did not receive the cake i ordered even.
Very bad customer service agent "Arpita".
They charged 2100 for a cake, flowers and blown balloons. $#*!ers sent a bakery cheap cake, sad stinky rotten flowers and unblown balloons. They also charged extra for midnight delivery but delivered much before time. And that $#*! slams the phone down and stops receiveing.
Disgusting service by that stupid lady who doesn't care about any 1s emotions at all. She s so cheap for money that she will do anything.
Thuk kar chaatne walo mei se hai wo ladki who picks the call on that customer care number. She has already eaten my 649 rs and she is asking for more 400rs to deliver my cake which was ordered. No other site calls and tell their customer the other day that more charges would be applicable for your home delivery, its straightaway mentioned on the website while placing an order. I do not even know whether there are any higher authorities in this cheap company, if yes then they are also interested in eating customers money. This is a curse for u girl, do whatever you want to do with my money but 10times more than that will come out from u. U llll b never happy for eating my money.
Worst experience n specially the guy I spoke to whose name is MANISH, who doesn't even know how to talk to customer regarding what exactly I want n when I asked him to send a pic of a bouquet how it Will look finally he is like have send u the pic yesterday which was quite rude as if he's doing a favour n he has send me lot of pics so how on earth am I gonna know which one, to which I said I"'ll cancel the order if u can't corporate with me... my order was for RS 5000 and started yelling at me sayin 5000 is nothing we get 200 orders everyday... I am calling from Dubai and he has no right to talk to me like that... it's upto Me to order for 5000 or 1 lakh n never knew u people talk to customers according to the price of the stuff we order! Really disappointed n when I called back saying I want to talk to the manager regarding this he himself changed his name to ABHISHEK and when I told him dont play around with me jus give the phone to the concerned person he started talking to me rudely... i was mad at him like anything so not sayin I was in my best of my behaviour, yes I was lost furiated and yelled at him for discriminating customers according to the order they make... happy that I gave him left right and centre... he also told that he is the owner of the firm and refused to give the call to manager... he also called me a phsyco! Sooo unprofessional and would like to bring up this incident to the concerned person!
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Dear Customer, if you are writing the review, then please write genuine and correct thing... its true we told delivery not possible for this place, as you have placed order for pipariya which is not mentioned in our delivery location, nor you have asked us for the same before placing the order. It is a village and remote location, and the same we have told you over the phone, so please dont say that we have disconnected the call... we have explained you everything over the phone. And on your approval for the same, we have issued you a credit note for the future utilization of the amount, for any other place in india which comes under our delivery location, on this you asked wether its possible in pune, we said yes, we can, and for the same we had mailed you credit note which you can use in future anytime during periond of 1 year... then why such kind of wrong review, when everything has been explained in a very proper and decent way? You are our customer, and you have a right to write about us if we are wrong anywhere, we will definately solve the matter, but in this case, we are not wrong, and we have already fixed the issue for you the best we can, please revert back to us if any other help needed..