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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over service delays, unfulfilled orders, and poor communication. Many reviews highlight a lack of responsiveness from customer service once payment is made, leading to feelings of being scammed. Customers frequently report receiving incorrect or subpar products that do not match their expectations. While some initial interactions are described as professional and engaging, this positive sentiment quickly dissipates post-purchase. Overall, the prevailing sentiment suggests a significant need for improvement in reliability, transparency, and customer support to restore trust and satisfaction.
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I have been using Sitejabber site for almost a year now. I have been able to patronise great and quality brands/products from other people's honest review on the Sitejabber site. These reviews helped me in making informed decisions about which company to patronise and the ones to avoid. The Sitejabber site has really been helpful to my online shopping experience. They are doing a great job.
U provided such a great service. I like this gift. I also highly reccomend ur service. Thank you for ur quick service. I trust ur company
If you're wondering where to get lovely gifts for your girlfriend, friend or sister, I strongly advise you to shop here; you must try it at least once; you will undoubtedly enjoy it. Realy happy for their service...
Order not delivered on time. Very poor customer service. Their contacts are good only to grab the orders!
It is very pathetic to see this kind of service. I ordered butterscotch cake for delivery on 28th july to be delivered on thrissur state, kerala. Order placed on 3 days before. They are outsourced to a service in local site to deliver it and they are asking additional money 300 rs extra at last moment. First of all I paid additional money and the product delivered is something else.
Pathetic service faced ever. Zero cx trust and satisfaction. They have a whatsapp business number, they won't clearly answer anything.
Fraud people, cannot recommend to anybody. Paid order, but not responding after the payment. There is no other way to review about them.
I've ordered birthday cake for my wife as per the assurance received from them for midnight delivery as I need to surprise my wife and paid additional for the special delivery. It never arrived and the messages been not replied. The next day also the same and tried to call many times and by noon one lady took the call and without any provocation I asked for my cake as I badly wanted is because it's not possible to get a cake in a short time. But to my surprise she is talking very rude and saying they can't deliver it as they are only an agency and can't deliver it on the specified time. When I asked about the promises made while taking the booking she rudely said if I'm okey to get delivered any time today say yes or will cancel as she can't waste time by talking. Eventhough I wanted it by hearing that I ask her to return my money back to which she replied it not possible if want she will issue credit note to use when buying next time. Since I don't want to deal with them anymore I've asked to deliver the cake. Now no idea when it'll be delivered or not delivered and if delivered will it be of any quality. Including the special midnight delivery I've paid them 2175 rupees for the cake. Anyhow the birthday is spoiled just by giving them the order. For me it is a scam and request to be careful when you approach them. They will promise you everything to get the booking.
Very bad customer service. They have not even delivered the flowers but claiming that it is delivered. Customer care person is really irresponsible. Now they don't even answer the calls.
No response or not been delivered. I ordered 2 hours ago but no one has even contacted back to tell
Mother $#*!ers, they will eat anythink for earn money... they did not send what i order they buy from my home near shop and deliverd... $#*!er
I really like this. This is the best among the others, hopefully it can develop even better in the future and thank you.
And I think the service is very good, able to compete with others,
Great! Really useful
Nowa days this service is definitely great service. Because of this busy world. Some places don't have some kind of flowers so we will get them by this delivery service
Very good customer service.
Creative. Staff is really friendly. You can choose the flowers you want for a reasonable price.
Best This is best I love it.Myflowergift.com provided excellent service.It was a huge hit with my friend. It is much appreciated. Thank you very much for your assistance. I'll make another purchase soon.
I placed and order few day back and it was on time with great quality. They kept there promise of quality. Thanks flowerncakes team for your service.
I usually order flowers & gifts from here most of the time. Their gifts are lovely & the quality of gifts is excellent. If someone wants to get delivered good products of cake and flower this is the place for it. Highly recommend.
I got the fastest delivery from this company. Quality is very high quality. Very satisfied with the service provided for me
Answer: I was so mad that they cheated me and i curse myself that i did not read the review before ordering. But after reading the review i think its good that they did not deliver my order because delivering cheap things on my frnds bday would have been even worse.
Answer: Order was not as it was the quality was very bad n brand wad changed
Answer: Better not to choose this fraudulent website. Expect terrible answers from the customer support incase u dont receive the exact or nearly similar product. Mere dissatisfying and ur occassion will definetely get spoiled
Answer: Never.! :D
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