MyFlightSearchReviews 1,193

My reservation was FSON*******
Booked in Jan. Traveled in March. The night before travel l was told they would have my details to preload in 4 hours. At airport l was told they hadn't booked my ticket.
Myflight told me this happens and money would be refunded. Three months later. 5 phonecards, 40 emails. No refund or response. I guess they are scammers. Don't Book!

It would be negative stars if we could give them. They got us for $1300 plus. We booked with MyFlightSearch.com in August 2021 for flights in December 2021 and got confirmations. They "tried" to book then cancelled the tickets two days before flights, apologized, promised a refund with a bonus for our trouble. We had to pay almost double for legitimate tickets on 2-day notice at Christmas travel season. They strung us along with promises of "check is about to be issued next week" past the 60 days window when our bank could help us recover the funds and now don't answer the phone or the emails. We are elderly (late 60's) and retired, so the $1300 bucks is no small matter. When a business takes your money and keeps it without fulfilling the contract, isn't that fraud/stealing? How are they still able to do this? Aren't they breaking federal laws? Why are United and other airlines still doing business with them? I hope someone out there has some answers.

I have been trying to book flights with my credit.
They constantly say we will send your Eticket in 4hours it has been 10 days and still no Eticket.
What can I do they have my money and time is running out we are suppose to fly on June 2.
Help

Teresa L. - I hope you receive this response. I'm sorry, but I wasn't able to locate an option to respond directly to your question.

Yes, my daughter received the entire refund for the bogus tickets that she purchased. It took some time on my part, but it was well worth it. Let me explain what I did to help her.
1. I filed a complaint with the Better Business Bureau in the state where the company is located.
2. I gave the company a negative review on every site that I could find for reviewing companies. I had to keep refreshing my reviews. Lots of positive reviews would suddenly appear which would bump mine way down.
3. If there was a Facebook page for MyFlightSearch, HighSkyCheap, or SkyFlightCheap, then I gave negative reviews on those pages. I even went under other posts and left reviews. The company would delete my posts after 10-15 minutes. I was diligent, though. I spent lots of time adding more posts to their pages. I also left links to the United States Department of Transportation- Aviation Consumer Protection.
4. I made myself a huge pain in their derriere.

Eventually, a "representative" from the company called my daughter and asked if I was her mother. She was asked to please tell me that a refund was forthcoming. Obviously, I had been causing some wrinkles. I spoke with the "representative" and told him that my husband and I were about to meet with a lawyer for purposes of filing a lawsuit against the company. My daughter had her refund within a week of that phone call. I never had to file with the other agencies listed in my review. However, if she hadn't received the refund, then I definitely would have. It took about 1-1½ months to get her refund. However, in this day of electronic banking, the company should have refunded her within the first week of contacting them.

Hope you have your refund in the very near future.

So we booked through myflightsearch thinking they were Western Airlines.
We got a email stating theyd send us our flight tickets after our card company approved it.
Yesterday (two days before our flight) we get an email stating "we've been trying to contact you, unfortunately we had to cancel your flight and we refunded the card payment"
My bank shows no refunds pending and they NEVER tried contacting us

This company is a scam, bought the ticket never received but they charged my credit card.

NEVER RECEIVED THE TICKET... Call a million of times and the lied they promised the ticket and after 2 months and a half I don't have it the tickets.
POOR CUSTOMER SERVICE... SCAM... FRAUD... ALERT... ALERT SCAAAAMERS...

My flight search should not even have a 1 star rating! Cancelled on Feb 10,2022 and it is now May 5,2022 and no refund. After using the money, they have no valid reason why my money is not being refunded.

I booked a flight with them they took the money of my account and tell me I didn't book no flight and they try to sell me a new ticket with out refund me my old ticket. They all Indian too smh

I contacted the better business bureau and they went directly to My Flight Search on my behalf. Had an immediate response in regards to my refund. Promised a refund cheque in 4-6 weeks. Unfortunately it's been 8 weeks and I'm still waiting but hopeful.

Worst company ever! If I could give them zero stars I would. Hard to get a hold of, drop calls don't return calls when they say they will. My original flight was canceled due to Covid and then spent countless hours trying to rebook! Massive huge waste of time! Refund is now expired and I am out a lot of money. Given different information by different agents. Spoke with a super RUDE manager... they don't care! I strongly advise not to use this company!

Day before flight ($386.00) they called to say ' WestJet didn't/wouldn't confirm your flight. This has never happened before ". Blah, blah, blah….
Had to rebook directly through WestJet at $1200. 00.
SCAMMERS WITH A CAPITAL S!

I had Booked my flight 4 months before my trip and they called me 48 hrs before my flight telling me that the flight was full and they had to cancel my trip and had to book a new one for 3x the price with it being last minute.
They were extremely unforgiving that it was their fault. They definitely put me in a stressful situation.
Now I've got a overnight flight that goes to the other side of the country first and then where we actually needed to go and my trip is now cut short as well because of last minute booking and no flight availability.
Never booking through this website ever again

This company is running a full blown scam booked a ticket 6th Jan '22 cancelled Jan 9th'22 was informed by them that the refund would be credited to my credit card in two billing cycles. Did not happen and now they say the billing dept will call me back or a manager will call me back within twenty four hours. Never happens and now they hang up and won't take a call. This is a USA front for a East Indian Scam do not use these ignorant parasites for any of your travel needs ever.

I made the reservation online 6 months before my trip. I received a booking number and an email with all the flight information and congratulations my flight had been booked. A few days before the trip, I called the airline and they had NO record of my reservation. I called multiple times and waited 40 minutes to be told the flight was no longer available now. Well, they debited my account 6 months ago but never made the reservation. MyFlightSearch said they would book another time and to wait two hours for the e-ticket to arrive. I've now called 3 x's over 6.5 hours and there is still NO ticket. The customer service are polite but can't remedy at all, they just take your money in advance and will not refund or provide a reservation - it's ROBBERY! Over the top frustrating... They are taking advantage of people and their money.

I purchased my tickets in early Nov. 2021 for early Jan travel. They took my money very quickly and that was the only time they exhibited expediency. After a mixture of emails and customer service calls (+30) I was notified 3 days prior to my departure date that the tickets would not be coming and a credit would be issued IMMEDIATELY. They also kindly suggested I should make alternate arrangements. It is now March 19,2022 and the credit has not been issued although I have no less than four emails from them saying it has been sent or that it would be sent soon. I have now resorted to dealing with my bank to deal with the situation. Anything this company says should be taken with a grain of salt. Avoid them at any cost.

SCAMMERS! The "Book" Flights and Keep your money! We booked a flight on Feb 20 for March 15, NEVER sent us an eticket, booking info, we called American Airlines and they reported they never have a payment, we called they would have us on hold and hang up!

AVOID AVOID AVOID

I booked a flight Nov. 6 and had to cancel it. I got anemail saying they have submitted a request in the correct amount. I have since called 5 times in the last 4 months and each time they tell me it's coming in 2 weeks. I've yet to see my refund. Today I call to try to use my credit to book another flight and the guy, don, Juan, whatever, hung up on me twice.

Apparently the super saver fare prices promoted by My Flight Search, are not fully reserved at the time of one first booking online. They do post online the fact that confirmation of one's booking is required by phone. They called us one day after our online booking to tell us the 2nd leg (stop) out on departure no longer has super saver fares. That added $223 cost to each ticket by them switching to an alternative Delta flight. Still it was a little cheaper booking through Priceline, Expedia and Airticket which were all over $600 for the same flight stops and dates. If you do not like messing around, best look elsewhere if you are in hurry or desperate.

THEY IGNORE YOUR CALLS AND EMAILS! THEY OWE US MONEY AND THEY LIE THAT THEY ALREADY DEALT WITH IT! DO NOT BUY ANYTHING FROM HERE THEY WILL TAKE AWAY YOUR MONEY! WORST EXPERIENCE EVER! THEY LIE! I WILL SUE THIS COMPANY FOR SCAMMING US! NIXY TORRES