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MyFlightSearch Reviews Summary
MyFlightSearch has a rating of 2.2 stars from 1,193 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyFlightSearch most frequently mention credit card, customer service and next day. MyFlightSearch ranks 219th among Travel Search Engine sites.
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This company charges you hidden costs and then later informs you that they are a travel agency. The initial contact was extremely confusing and asked me to agree with wrong records without correcting all information first. They wanted signatures of incorrect, non matching information. Over 40 minutes for them to change their mistakes on contract. When calling in to question costs, the agent was condescending in response to my questions.
Jessica provided me with outstanding services in booking and then changing the booking of my round trip flight from San Francisco to Singapore. She also worked with her supervisor to give me a discount.
Lucas was the most helpful "on line" customer service rep I have ever dealt with. He spent whatever time in needed to feel comfortable as I navigated thru my vacation details... I hope to have Lucas be my own personal travel agent going forward.
Rick Miner
Hi my name is Alex Mercer. How can I book a flight from Dakota to Istanbul? Contact me on **************
I made a booking for flights from Vancouver to Los Cabos on Aug. 18,2017. I received confirmation that my booking was complete. When trying to make ground transportation reservations I was informed that we were not on the booked flights. I called MyFlightSearch. They told me that they had tried to contact me by e-mail to ask me if I wanted the flights for a higher price. I did not see these emails and did not provide a response. They then cancelled the booking without charging my card. I had to make new bookings with another booking agent that completed the booking and send me the e-tickets. One can not trust MyFlightSearch and they hope to hook you and sell you the bookings at a higher price. That is dishonest and misleading.
I received the upmost best customer service today from Sasha (3056). I needed a last minute flight from Îles de la Madeleine to Edmonton and she worked so hard for me to find the best price and solution. It's people like her that know the true meaning of great customer service and I think she is a asset to your company. High five Sasha ext: 3056
Janey Clarke
Brendan John Eikeland
My name is Juan F Jimenez, and today I had and excellent experience with the customer service done by Sasha. She was very patient with me in a moment of despair. She did a tremendous job guiding me and assisting me to book flights for my spouse. Thank you Sasha there should be many more people like you assisting people like me.
Shine give me a good service and help me with all my questions, everything was clear. She gave me a discount that made me really happy
I recently booked a flight on this website. I was so excited since it wasn't as expensive as other websites. I received my confirmation number i was booked woot! Then a week later i get a call from my bank telling me that i had a weird charge and that they declined it. The charge was for the same amount of my flight but at a smile company. None the less i had no ticket plus my card was compromised by the website. Double check your card after booking on this site and make sure it's a real flight! I would of been pretty chocked showing up at the airport without a ticket.
I needed to obtain at ticket to Auckland on the evening flight as my mother was gravely ill in hospital, Steve at the Air New Zealand number, because of the area I live in cell phone coverage can be a problem, every time my call was dropped he called right back, Steve had an incredible phone manner, made the whole situation pleasant.
Sadly my mother passed while I was in the air.
Lucas was patient and friendly. Lucas made sure I was all set. Thank you Lucas for getting this done
Booking confirmed with agent named Shine. She was wonderful. Shine took the time to understand my travel needs and provided me with several options. When I was interrupted due to work requirements, she gave me her number and took my number in order to ensure that we maintain contact. She called me back and worked with me closely until we were able to arrange my travel. She exceeded by expectations by far. So thankful for her assistance!
I mistakenly got my flight search instead of united airlines reservations from a google search. I told them I didn't want to book through a 3rd party and they told me some story about how calls to United got routed to them when United was too busy. In looking at the charges on my credit card, the flight cost was $178, but the booking fee was $200. That's a bad deal. I consider myflightsearch to be dishonest and unreasonably priced.
Over charged my acount and giving the run around about giving me money back bought two tickets and they charged me for two additional tickets now they're giving me a hard time about giving me my money back...
Had an emergency and it was handled speedily and well. I booked two separate trips and realized hours later that i made an huge mistake in my dates- he remembered me- found me perfect flights at the same times and was understanding; very efficient and personable! What a relief! Thanks! Kristyn *******
Okay assistance. Too long trying to book the flight. This part should be optional. To the paying customer
Victoria of myflightsearch.com handled a multi credit card transaction for me that was split between my card and a friend who helped me out with some of the money. My friend was 2000 miles away so it was time consuming for her. She remained patient. Her insistence on this review and the higher than I was expecting to pay price are why I gave 4 stars instead of 5.
Had a lot of help, got a great deal... Really patiente person... Exellent costumer service... Thank you...
Called, spoke with a person immediately who was able to help me change my flight. Alex Smith got everything taken care of in 5 minutes and I was on a new flight later that day. Thanks!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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