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MyFlightSearch Reviews Summary
MyFlightSearch has a rating of 2.2 stars from 1,193 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyFlightSearch most frequently mention credit card, customer service and next day. MyFlightSearch ranks 219th among Travel Search Engine sites.
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I was promised a call from a supervisor within 24 hours... never happened. Unethical. Any positive review is probably written by their staff!
Ronnie really took care of me. I called him on wendsday for a Friday or saturday flight to texas from Cleveland ohio to buy a truck. He found me a great cheap flight within 15 mins. We got disconnected and the flight went up about 100 dollars but he stuck to the agreed price. Thanks again.
John from cleveland ohio
I booked with them recently and gave all my information. I thought I was finished with everything a week passed and I wondered why my money wasnt deducted off my card. I called and they said they had canceled. After I have them all my information they said its canceled no phone call or NOTHING! So I called and asked for a supervisor he apologized and said he would fix it. Again took all my information. So I waited and then received a phone call from them asking about the expiration date. I had already given them this. Something told me to call them back and they said your booking is not going through because of documentation. No one told me to send documents! So I sent them documents of the card and ID then they said it will take 4 hrs. 4 hrs passed I call then they said 4 more hrs. Called back they said processing is going to take an 1hr. By this time I was ready to cancel the flight as the prices increased. I was able to dodge this stress with this company. Please book directly with your airline you may come out cheaper like I did. I was quoted a cheaper price by 500 dollars with the airline.
I work for airline. Two hours ago I checked passenger from Chicago to LAX. Ticket issued for $118.30, passenger paid the travel agent from MyFlightSearch...$850.00
You do the math :((
Shawn was so helpful in obtaining me the best times available and the best price. I was a little difficult to work with but he was very pleasant and patient.
Excellent customer service!
Your company needs to hire someone like Sasha to help customers and navigate through the complicated process of buying an airline ticket.
Thanks, Sasha
Sisay B. Mersha
I specifically asked if they were the airline and they said yes. Charged 1k in fees for a last minute ticket and wouldn't refund even though they said they would. Transferred to a manager who wanted a reason why I didn't want to finalize the transaction after the CSR said I could cancel. Bunch of BS. Never use this site and MAKE SURE you pay attention to what you select on your phone.
Shine was very helpful and gave me a great discount.
She is very patient with me.
Got back with me after getting disconnected and very apologict
Use caution when using this service. I feel they have exorbitantt charges when booking your flight. Check directly with the airline for cost if possible, You may find a better deal.
Read the fine details of your reservations. This company is A BIG FRAUD AND A SCAM! My experience with this company has been hell. Do not fall for their scam! Called the number and you can't talk to the manager for further clarification and they will not let you know their exact address.
Alice was very helpful and wonderful to work with and I would highly recommend this company to book your next flight,,,,
The staff was amazing, Alice is good at what she dose the general staff over all
Is hands down the best in the air and on the ground.
THIS WAS GREAT SERVICE, JOB WELL DONE ALL QUESTIONS ANSWERED VERY WELL TANYA VERY PLEASANT. SHE REALLY TOOK CARE OF THE BUSINESS
Great service. Very patient and followed up with reservations. I highly recommend working with Sasha. Tanya B
I needed to do a date change on my trip. Sean was my Frontier Airlines Reservations agent who helped me accomplish this change of date. I was very impressed with Sean's efficiency and professionalism. He was to do the changes in a timely manner. He also followed up with me to make sure I received the necessary emails with the changes and charges. He made I was satisfied with our transaction as well. He spoke in a very clear manner so i could hear him well over the phone. He left me relieved. I was also satisfied with the fees, I didn't feel gauged when though it was a last minute change. I'm very happy that Sean took care of me very well. Frontier Airlines please know you have a great employee.
Shine was very helpful booking my flight to Redding from Burbank! Would highly recommend this site for your booking. She offered great discounts for what would have been a rather costly flight!
1. Minutes after booking our SAS tickets they called back with a change.
2. Due to winter weather returning from Europe we tried to make changes directly with the airline (SAS) they told us we had to go through MyFlight.
3. We called MyFlight and never got a real human. We had to leave messages. We never received a call back.
I will not use them again.
Jessica has great customer service skills. She is attentive and quick to respond
To my questions. MyflightSeach is lucky to have her as an employee. She is one
Reason that we will continue to use MyFlightSearce in the future. Thanks for the
Opportunity to submit this review. Richard Pearce
Shine is a very good agent and helped me a lot on changing the tickets. She is very helpful and very nice.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hi,
We deeply regret for any inconvenience caused and apologize for not reaching out sooner. Please mail us the detail information of your booking and your contact number @[email protected]
We will arrange a call with our customer care and try to resolve at the earliest.
Thanks,
MyFlightSearch Team