My Face SocksReviews 145

So, the company is actually operating illegally since they claim their products are "printed in the USA," but their products are actually coming from China as per the shipping notification I received. I also looked up their address, and it is a storage locker in NY; so, this seems to be their way of "claiming" to be from the US, but it is obviously not.

They also claim to have a CHRISTMAS DELIVERY GUARUNTEE, but it is completely false seeing as how deliveries from China take months - a strategy to get business.

Search online: government tips FTC advice 'complying-made-usa-standard', this outlines the laws from the FTC stating a company cannot legally state their products are from the USA if they are not. There is also a number you can call to report them which I have already done: 1-800-ITS-FAKE

Lastly, reviews on a ecommerce website will always be positive because they use Shopify, and on Shopify, you can actually approve and disapprove any reviews that get put up. They are not listed on google for a reason because you CANNOT do this with google reviews.

Really wish I did not waste $100 on this company to realize my package will most likely never arrive. Will be opening a case with the FTC and BBB about them, and I suggest you avoid the fake reviews they have put up (look at the dates and how they are back to back) and do the same.

I was on the site on December 6 to place an order. They had a banner that said, "Christmas delivery guaranteed." at check out I noticed they posted a 10 to 15 day delivery window. I wasn't sure if that meant from order time or from completion of manufacturing. So I called. I was told that they might not get to me by Christmas.

I sent customer service an email asking why they put the guarantee on their website when they can't fulfill it, and all I got was an explanation as to why they couldn't, no apology, no nothing. Not a company with which I want to do business. The guarantee is still on the website.

If I hadn't called to check, I would have been very disappointed to not be able to give this gift at Christmas time.

Paid for priority and it seems like they were sent out in a timely manor however when there were postage delays (covid) I asked them to lodge an inquiry as my parcel hadn't moved for over a week.

They basically refused to do this so the customer service just wasnt there & indicative of the fact that they just care about the sale and are then happy to forget you.

The socks arrived and can't be worn as there just one cylindrical piece of material with no place for the heel which is printed on.

I bought from them as I though they were australian but they're unfortunately not.

I ordered 2 pairs of socks and one jigsaw puzzle in early March 2020. I also Paid premium postage. I received half of my order 8 weeks after I ordered it and still haven't received my jigsaw puzzle. The excuse I received when Finally one of my 14 emails was replied to was" it wasn't upto their high standard and had to be remade?" Well that was 6 months ago and nobody has gotten in touch to inform me if I will ever receive my puzzle. It's a shonky business and they don't deserve your hard earned money. What's more frustrating is the lack of communication and accountability on their side. Not Happy!

I purchased socks from My Face Socks AU. The stock never arrived, provided with a fake tracking number, they delete negative reviews on their Facebook page, they claim to be Australian made (actually China). I'm lucky I paid with PayPal and got my money back

Guaranteed delivery by a specific date and paid extra for it. Came over 2 weeks past that date. On their website they have a 100% 5 star rating. Don't be fooled. Their website, they control reviews listed. They have given me the run around for weeks. All I want is to be reimbursed for the extra shipping I paid. Seems fair. The product is fine, it is the principle of guaranteeing by a certain date and not delivering on time and then not acknowledging the fact.

Go to a different company--this is a CHINESE KNOCKOFF of the original site, which is facesocks.com. THIS SCAMMER OF A COMPANY's URL is MYfacesocks.com. Comes from China. Did not send me a proof. I emailed and requested a proof three times. Got the socks. Hated them. Requested a refund.

I emailed them again three times--once in Chinese--and they just keep sending me the same copy and paste response...

The product is cheap and awful. You can't even wear it. I ordered a pair of black socks... and it's just white with black ink on it. But when you wear it, you can see the white fabric showing...

No photo because I threw it away. Check the other reviews!